AutoStatsIQ
Data through Oct 2026
Model year

2023 Thomas Built Buses Saf-T-Liner HDX

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (8)Complaints (0)Investigations (0)Bulletins (26)
Recall campaigns covering this model year827k vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2023 Thomas Built Buses Saf-T-Liner HDX by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2023 Thomas Built Buses Saf-T-Liner HDX

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2023 Thomas Built Buses Saf-T-Liner HDX
CampaignFiledSubjectComponentVehiclesRemedy
26V-087Feb 13, 2026Heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartmentEngine and cooling52Part replacement
26V-086Feb 13, 2026Heater hose clamps may not have been tightened properly, causing the hose to disconnect and leak heating coolant inside the passenger compartmentEngine and cooling2,843Part replacement
22V-762Oct 12, 2022Exterior roof panel was manufactured with insufficient joint strengthStructure17,613Repair or modification
22V-688Sep 14, 2022Rear exterior side-body panel was manufactured with insufficient joint strengthStructure1,259Repair or modification
22V-553Jul 29, 2022Engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut downEngine and cooling71Part replacement
22V-510Jul 19, 2022Passenger seat frames may crack and rotate from fatigueSeats1,806Repair or modification
22V-272Apr 22, 2022Positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical…Electrical system138Repair or modification
22V-271Apr 22, 2022Positive battery cable may be routed improperly, allowing it to chafe against the transmission oil cooler hoses, which can cause an electrical…Electrical system2,943Repair or modification
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2023 Thomas Built Buses Saf-T-Liner HDX

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    26 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • TSB-54-029-FTL Jul 6, 2026 · Service Bulletin/Repair Instructions
      Technical Service Bulletin for Electrical Wiring Modifications for Type DFootwell Heater
    • SS 306-TBB Apr 23, 2026 · Other
      Service Solution for HDX DEF Header Service Replacement Additional Parts
    • SS 308-TBB Mar 20, 2026 · Other
      Service Solution for Timer relay TBB 202400 replacement
    • MYCOM_09092025-1 Sep 9, 2025 · Other
      My communications for DTNA Announces Extended Coverage Policy Updates
    • SS306-TBB Aug 7, 2025 · Other
      Service Solution for HDX DEF Header Service Replacement Additional Parts
    • SS1033857-TBB Jun 17, 2025 · Other
      Service Solution for Floor Covering Bubbles
    • SS288-TBB Feb 5, 2025 · Other
      Service Solution for HDX / EFX front lighting replacement
    • D24R7-OWN LTR Jan 31, 2025 · Emissions
      Emission Recall for DD8 EGR Monitor Software Reprogramming
    • D24R7-DLR LTR Jan 31, 2025 · Emissions
      Emission Recall for DD8 EGR Monitor Software Reprogramming
    • D24R7-Bulletin Jan 31, 2025 · Emissions
      Emission Recall for DD8 EGR Monitor Software Reprogramming
    • SS293-TBB Jan 7, 2025 · Other
      Service Solution for Wiper Module TBB 61201552 replacement
    • WI24-019 Nov 11, 2024 · Warranty Program/Extension
      Warranty Information letter for Detroit Line or Line Seal, High Pressure Fuel Injector Standard Repair Time Updates
    • CXA_10_17_CARB Truck Chec Oct 17, 2024 · Other
      CX Advocate for CARB tightening the Readiness Criteria applied to On-Board Diagnostic (OBD) test submissions for the Clean Truck Check.
    • SS293-TBB Oct 3, 2024 · Other
      Service Solution for Wiper Module TBB 61201552 replacement
    • SS1023366-Detroit Sep 16, 2024 · Other
      Service Solution for Detroit Successful Regen Reference for GHG17 DD Engines
    • FICM Email Aug 8, 2024 · Other
      Fuel Injector Cleaner Updated Procedure
    • FICM Cleaning Aug 8, 2024 · Other
      Cleaning Gen5 Engine Fuel Injectors
    • FICM Priming Aug 8, 2024 · Other
      Fuel Injection Cleaning Machine Priming Procedures
    • FICM Setup Aug 8, 2024 · Other
      Draft Fuel Injection Cleaning Machine (FICM) Setup Instructions
    • PAB004-2023 Jan 24, 2023 · Service Bulletin/Repair Instructions
      Product Awareness Bulletin for IMMI SABRE SafeGuard Belt Ready (SBR) SEATS. Beginning January 30, 2023 IMMI' s new Sabre seats will be available to select in RACE for use on all new orders for TBB products. The new SafeGuard Belt Ready (SBR) seats provide s…
    • PAB003-2023 Jan 24, 2023 · Service Bulletin/Repair Instructions
      Product Awareness Bulletin for SUSPENSION OF FREEDMAN SEATS TYPES C & D. Effective 1/27/2023, we are suspending Freedman Seat options for our Saf T Liner C2, eC2, HDX and EFX vehicles. Structural body changes now planned for 1/1/2024 implementation needed t…
    • PAB054-2022 Sep 22, 2022 · Service Bulletin/Repair Instructions
      Product Awareness Bulletin for WELDON LAMP SHORTAGE –CONTAINMENT. We’ve been notified by Weldon that they are no longer able to provide LED lamp 162362. This light is across all product lines and this shortage will impact our production beginning the week o…
    • PAB041-2022 Jun 30, 2022 · Service Bulletin/Repair Instructions
      Product Awareness Bulletin for Bridgestone Tires Discontinuation. As TBB continues to work through supply shortages that threaten delivery of vehicles, we will need to discontinue Bridgestonetires until further notice.
    • PAB011-2022 Jun 3, 2022 · Service Bulletin/Repair Instructions
      Product Awareness Bulletin for HDX Adjustable Pedals Temporarily Discontinued
    • PAB021-2022 Apr 6, 2022 · Service Bulletin/Repair Instructions
      Product Awareness Bulletin for QR Code Label for Express Write Up App. A QR Code label will become standard equipment on all units. This means you will no longer have to manually enter the VIN in the Express Write Up app! Labels will be added to all new ord…
    • PAB017-2022 Mar 25, 2022 · Service Bulletin/Repair Instructions
      Product Awareness Bulletin for SUSPENSION OF BF GOODRICH TIRE OPTIONS
    Source: NHTSA manufacturer communications files.
    About service bulletins