By year
Owner complaints about Thomas Built vehicles peaked at 1 in 2010
Owner complaints filed with NHTSA, 2010 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Thomas Built
The complete NHTSA record for Thomas Built vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Thomas Built recalls are filed by Daimler Truck.
Owner complaints in the last five years01 on file in all, across 11 models
Recall campaigns170 in five years
Severity index0.0Crash, fire, injury or death per 100 complaints
Investigations039 service bulletins
Components
Fuel system draws the most owner complaints about Thomas Built vehicles, 50% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The C-2 has the most complaints of any Thomas Built model
Every Thomas Built model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| C-2 | 2007 | 1 | 0.0 | 2 | 0 |
| Minotour | 2013 to 2015 | 0 | None | 9 | 0 |
| Saf-T-Liner C2 | 2010 to 2018 | 0 | None | 6 | 0 |
| BUS | 2005 to 2006 | 0 | None | 4 | 0 |
| Minitour BUS | 2006 to 2007 | 0 | None | 4 | 0 |
| 101PS | 2007 | 0 | None | 2 | 0 |
| 1208S | 2008 | 0 | None | 2 | 0 |
| 161TS | 2010 to 2011 | 0 | None | 2 | 0 |
| FS65 | 2005 | 0 | None | 2 | 0 |
| Chsu/mickey | 2011 | 0 | None | 1 | 0 |
| Fe | 2000 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Thomas Built product
- 14V-074 Feb 20, 2014
In the affected vehicles, the floor reinforcement channels that provide additional support for the seat mounting were omitted during manufacturing
Seat belts · 570 vehicles - 13V-633 Dec 16, 2013
Software controlling the affected transmissions may improperly raise the vehicle's engine speed during downshifts without the driver's input
Powertrain · 29 vehicles - 13V-606 Nov 29, 2013
When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult…
Seat belts · 145 vehicles - 13V-536 Oct 30, 2013
Incorrect components may have been used to install the 5th row seat barrier
Seats · 6 vehicles - 13V-468 Sep 18, 2013
These vehicles were built with an alternative floor sheet metal which may not be properly bond to the other floor components due to the adhesive…
Structure · 32 vehicles - 13V-306 Jul 10, 2013
Due to a design change in the power awning motor assembly, the motor assembly screws may unknowingly shear
Equipment · 5 vehicles - 12V-570 Dec 11, 2012
Subject fan pulley is part of the accessory drive system on the front of the engine
Engine and cooling · 6,296 vehicles - 12V-296 Jun 28, 2012
Increased friction between the rear plate assemblies, p/no. 009327, and the nylon rear pop-up support, p/no. 008956, may result in an opening…
Structure · 1,312 vehicles - 11V-573 Dec 5, 2011
Grid heater ground wire may contact the relay power terminal and rub and chafe potentially resulting in a short circuit
Engine and cooling · 4,700 vehicles - 11V-480 Sep 21, 2011
V-band clamp assembly, part numbers q187684, q187685, and q187686, used to connect the inlet and outlet cone sections to the diesel oxidation…
Engine and cooling · 1,825 vehicles
Source: NHTSA ODI recalls file.