Complaints over time
Complaints about the 2003 Thomas ER peaked in 2007, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2003 Thomas ER
Bus, diesel, 4x2, built in United States. Owner complaints on file from Jan 16, 2007 to Jan 16, 2007.
Recall campaigns covering this model year6315k vehicles or units across those campaigns
Owner complaints1Close to the median 2003 bus
Severity index0.02003 buss average 10.5
First 24 months0Complaints in its first two years
Components
Complaints by component
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2003 Thomas ER
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 08V-622 | Nov 26, 2008 | Solid state circuit breakers may trip unnecessarily potentially resulting in a loss of power to the bus chassis and body electrical circuits… | Electrical system | 18,198 | Part replacement |
| 08V-087 | Feb 26, 2008 | (additional buses have been added to this recall campaign | Structure | 243,435 | Part replacement |
| 07V-544 | Nov 29, 2007 | Certain 2001 through 2008 thomas built fs-56, er, mvp er, hdx, and mvp ef school buses manufactured from october 23, 2000, through january 24,… | Electrical system | 33,303 | Part replacement |
| 05V-347 | Aug 3, 2005 | Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and… | Other or unknown | 5,954 | Part replacement |
| 05V-340 | Jul 25, 2005 | Certain 2002-2005 my thomas built minotour, conventional, mvp-er, er, hdx, and mvp-ef model school buses manufactured between january 8, 2002, and… | Other or unknown | 13,583 | Part replacement |
| 05V-208 | Apr 27, 2005 | Certain my 2002-2005 thomas built saf-t-liner er school buses and er transit buses manufactured between november 2002 and february 2005 and… | Speed control | 153 | Software update |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2003 Thomas ER
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 16, 2007Failure Sep 14, 2005Hawley, PASchool bus stop arm assembly
TL*- THE CONTACT STATED THAT HE DRIVES A 2003 THOMAS BUILT BUS FOR WALLENPAUPACK SCHOOLS IN PA. THE CONTACT STATED THAT HE RECEIVED A RECALL LETTER 09/14/05 FOR THE STOP ASSEMBLY WITH CAMPAIGN# 05V347000. THE COMPANY HAS NOT RESOLVED THE RECALL REPLACEMENT, AND HE RECEIVED HIS 2ND NOTICE FROM THE MANUFACTURE 05/16/06, STATING THAT THE MANUFACTURE STILL HAS NO RECORD OF THIS RECALL BEING REPAIRED. THE MOST RECENT LETTER WAS RECEIVED 11/03/06 AND THERE HAS BEEN NO RESOLUTION AS OF YET. THE CONTACT STATED THAT HE HAS CALLED THE ROHRER BUS LINE ON SEVERAL OCCASIONS AND HAS BEEN TOLD BY STEVE PAT WITH # 717-957-4774 THAT HE WILL BE OUT TO TAKE CARE OF THE RECALL. THE CONTACT STATED THAT NEITHER MR. PAT NOR THE MANUFACTURE HAVE DONE THEIR PART TO FIXING THIS REPAIR. THE CONTACT WILL SUBMIT MODEL# WHEN HE RECEIVES HIS HARD COPY. THERE HAS BEEN NO FAILURE TO DATE. *NM
NHTSA complaint 10178816
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE07029 Preliminary evaluation, Electrical system
SIDE ELECTRICAL FUSE PANEL FIRES
Opened Jun 20, 2007, closed Nov 29, 2007 · led to a recall
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- PSD-302B Jul 30, 2008 · Service Bulletin/Repair Instructions
THOMAS BUILT: IT HAS BEEN DETERMINED THAT CERTAIN MODEL BUSES, ER-HD, HDX AND MVP-EF UNITS, HAVE THE VON #70 S-CAM BRACKETS THAT COULD DEVELOP CRACKS IN THE LOWER PORTION. *PE - 51R3 Feb 14, 2008 · Service Bulletin/Repair Instructions
THOMAS BUILT BUSES: THERE HAVE BEEN REPORTS OF THE FORWARD DOOR LEAF HEX SHAFT BREAKING. *PE
Source: NHTSA manufacturer communications files.