Other, gasoline, 4x2, built in United States. Owner complaints on file from Sep 5, 2017 to Jan 14, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-758 | Nov 22, 2017 | See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf | Equipment | 110,400 | Part replacement |
| 17V-555 | Sep 7, 2017 | Windshield wipers may fail due to the system being incorrectly installed or secured | Visibility and wipers | 1,105 | Part replacement |
| 17V-162 | Mar 13, 2017 | These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use | Visibility and wipers | 8,617 | Repair or modification |
| 16V-571 | Aug 2, 2016 | Affected vehicles are equipped with shower curtains that may not adequately resist catching fire in the presence of an ignition source | Equipment | 5,633 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
5 complaints on file, page 1 of 1.
We have been experiencing multiple issues with the electrical system in our RV. There was a serious safety event to took place, where the wiring box under the bed created smoke and we could smell plastic burning. When investigated by my husband, he found that the box under the bed that housed all the wires for the RV had burn marks on the inside of the box and the wires and wire caps had melted. Then we started having issues with the generator not working, and were unable to use the generator. We had to pull the generator and taken it too a generator repair shop and found that the wires inside the generator were melted and were told it was unrepairable. The dealer that we purchased the RV from, will not help us. But this has to be a big issue with this model because we had met someone from a camp ground that had the same RV and they had to same electrical issues.
NHTSA complaint 11635895AFTER SMELLING A BURNT SMELL, I INVESTIGATED AND FOUND BURNT AND MELTED WIRE NUTS WITHIN THE POWER TRANSFER SWITCH. NUMEROUS SAME ISSUES ARE REPORTED ON THE THOR RV BLOG SITE. IT APPEARS THAT THEH WIRE NUTS COMMONLY USED IN HOUSEHOLD CONSTRUCTION COME LOOSE WHEN USED IN A MOVING VEHICLE.
NHTSA complaint 11114432CSPC: RV DOOR LATCH BROKE. WAS NOT ABLE TO EXIT THE VEHICLE. LATCH FRACTURED AND COULD NOT BE ACTUATED BY THE HANDLES. *DT *JS *TT
NHTSA complaint 11099648DOOR LATCH FAILED. WAS NOT ABLE TO EXIT VEHICLE. LATCH BROKE SO THAT LEVERS DID NOT ACTUATE THE LATCH.
NHTSA complaint 11098056TL* THE CONTACT OWNS A 2015 THOR MOTOR COACH ACE. WHEN THE CONTACT ATTEMPTED TO OPEN THE MAIN ENTRANCE DOOR, THE LATCHED FAILED TO OPEN AND FRACTURED. THE CONTACT HAD TO USE PLIERS TO GET THE LOCK TO TURN, BUT FAILED. THE CONTACT MENTIONED THAT THE DOOR KNOB WAS MADE OF CAST ZINC. HE ATTEMPTED TO REMOVE THE SCREW, BUT THE DOOR FAILED TO OPEN. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint 11021492Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.