Model year

2017 Thor Motor Coach Axis

Other, gasoline, built in United States. Owner complaints on file from Jul 18, 2018 to Nov 10, 2021.

Recall campaigns covering this model year2111k vehicles or units across those campaigns
Owner complaints42.0 times the median 2017 other
Severity index0.02017 others average 7.5
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Thor Motor Coach Axis peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

75% of complaints about the 2017 Thor Motor Coach Axis name visibility and wipers

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Visibility and wipers
3
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2017 Thor Motor Coach Axis

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Thor Motor Coach Axis
CampaignFiledSubjectComponentVehiclesRemedy
17V-758Nov 22, 2017See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdfEquipment110,400Part replacement
17V-634Oct 9, 2017Cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tankEquipment507Label or owner notice
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Thor Motor Coach Axis

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Nov 10, 2021Failure Dec 1, 2017Tullahoma, TNVisibility/wiper

    SUBJECT: WIPER ON DRIVER SIDE. 2017 THOR AXIS MOTORHOME. WIPER SWEEP (FROM CENTER PARK) STOPS MID-LEFT HAND BEFORE RETURNING TO PARK POSITION. THUS, THE BLADE STOPS DIRECTLY IN FRONT OF THE DRIVER VIEW FORWARD, OBSTRUCTING ONCOMING TRAFFIC VIEW TO THE LEFT OF THE DRIVERS FIELD OF VISION. THE WIPER BLADE DOES NOT CLEAR RAIN ALL THE WAY TO THE LEFT SIDE OF THE DRIVERS VIEW. THOR MOTORS CLAIMS THERE IS NO FIX, AND OTHER OWNERS HAVE MADE THE SAME COMPLAINT ON THE THOR FORUM SITE.

    NHTSA complaint 11440084
  2. Filed Jun 21, 2020Failure Jun 9, 20207,500 milesRoslyn, SDVisibility/wiper

    I BOUGHT ON 9-12-17, ON THE 1ST RAIN, WIPERS ONLY CLEARED ABOUT 50% OF THE DRIVERS VIEW. DEALER MADE ADJUSTMENT TO COVER MORE WINDSHIELD WHICH NOW LEFT TIE WIPERS ABOUT 1 FT. FROM BOTTOM WHEN RESTING, I CAN LIVE WITH THAT, PROBLEM NOW WAS IN 2ND RAIN AND WIND, THE WIPERS WRAPPED AROUND BOTH CORNER POSTS, HAD TO TURN OFF WIPERS AND PULL OVER. I TOOK BACK TO DEALER AND HAD THEM RETURN TO ORIGINAL POSITION, 50% BETTER THEN NONE. HAVE NOT NEEDED WIPERS UNTIL 6-9-2020 AND IN A POURING RAIN AND 20 MPH WIND, WIPERS ONCE AGAIN WRAPPED AROUND BOTH POSTS. UNABLE TO USE WIPERS AT ALL, MADE TO MY SHORT DESTINATION WITH VERY LIMITED VISIBILITY. CALLED MANUFACTURER AND THEY STATED THAT DEALER NEVER REPORTED THE ISSUE AND THAT OUT OF WARRANTY, AND SHOULD HAVE ANY RV DEALER ADJUST, UNFORTUNATELY THIS HAS BEEN DONE THE LAST TRIP TO DEALER AND AS STATED THE SITUATION STILL EXISTS! AS STATED WIPERS COVER ABOUT 50 % OF DRIVERS VIEW, BUT MODERATE RAIN AND WIND WHEN DRIVING ON HWY MAKE THEM UNUSABLE.

    NHTSA complaint 11329916
  3. Filed Sep 26, 2019Failure Sep 12, 201921,000 milesMinneapolis, MNVisibility/wiper

    TRAVELING WEST ON I94 NORTH DAKOTA IN A CONSTRUCTION ZONE DURING A RAINSTORM. THE WINDSHIELD WIPERS BECAME ENTANGLED WHEN THEY WENT OUT OF SYNC CAUSING THE DRIVER SIDE WIPER LINKAGE TO BREAK. WE WERE FORCED TO CONTINUE DRIVING UNTIL WE EXITED THE CONSTRUCTION ZONE AS THERE WAS NO SHOULDER AND INTERSTATE TRAFFIC WAS TWO DIRECTIONS ON ONE SIDE. THIS WAS THE FOURTH TIME THE WIPERS FAILED IN TWO YEARS. PREVIOUS RECALL HAD BEEN PERFORMED ON WIPERS.

    NHTSA complaint 11258290
  4. Filed Jul 18, 2018Failure Mar 2, 2018Ijamsville, MDSteering

    AFTER A YEAR OF THE BATTERY DRAINING EVERY FEW DAYS AND MANY MONTHS IN SERVICE, A FORD SERVICE CENTER FOUND A SEVERELY RUSTED STEERING COLUMN INSIDE THE RV. THE VEHICLE WAS THEREFORE NOT GOING FULLY INTO PARK. (I AM ENTERING MARCH 1, 2018 AS THE DATE, BUT WE WERE DRIVING THE VEHICLE INTERMITTENTLY FROM MARCH 2017-OCTOBER 2017 EXPERIENCING THE PROBLEM.)

    NHTSA complaint 11112278
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB 20-06 Dec 7, 2020 · Service Bulletin/Repair Instructions
    It has been determined that certain 2016-2018 XS/VS equipped with a Wexco butterfly wiper system may experience a wiper sweep angle that does not fully clear the field of view for the driver.
  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
  • LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.