Complaints about the 2017 Thor Motor Coach Axis peaked in 2018, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Other, gasoline, built in United States. Owner complaints on file from Jul 18, 2018 to Nov 10, 2021.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-758 | Nov 22, 2017 | See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf | Equipment | 110,400 | Part replacement |
| 17V-634 | Oct 9, 2017 | Cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tank | Equipment | 507 | Label or owner notice |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
SUBJECT: WIPER ON DRIVER SIDE. 2017 THOR AXIS MOTORHOME. WIPER SWEEP (FROM CENTER PARK) STOPS MID-LEFT HAND BEFORE RETURNING TO PARK POSITION. THUS, THE BLADE STOPS DIRECTLY IN FRONT OF THE DRIVER VIEW FORWARD, OBSTRUCTING ONCOMING TRAFFIC VIEW TO THE LEFT OF THE DRIVERS FIELD OF VISION. THE WIPER BLADE DOES NOT CLEAR RAIN ALL THE WAY TO THE LEFT SIDE OF THE DRIVERS VIEW. THOR MOTORS CLAIMS THERE IS NO FIX, AND OTHER OWNERS HAVE MADE THE SAME COMPLAINT ON THE THOR FORUM SITE.
NHTSA complaint 11440084I BOUGHT ON 9-12-17, ON THE 1ST RAIN, WIPERS ONLY CLEARED ABOUT 50% OF THE DRIVERS VIEW. DEALER MADE ADJUSTMENT TO COVER MORE WINDSHIELD WHICH NOW LEFT TIE WIPERS ABOUT 1 FT. FROM BOTTOM WHEN RESTING, I CAN LIVE WITH THAT, PROBLEM NOW WAS IN 2ND RAIN AND WIND, THE WIPERS WRAPPED AROUND BOTH CORNER POSTS, HAD TO TURN OFF WIPERS AND PULL OVER. I TOOK BACK TO DEALER AND HAD THEM RETURN TO ORIGINAL POSITION, 50% BETTER THEN NONE. HAVE NOT NEEDED WIPERS UNTIL 6-9-2020 AND IN A POURING RAIN AND 20 MPH WIND, WIPERS ONCE AGAIN WRAPPED AROUND BOTH POSTS. UNABLE TO USE WIPERS AT ALL, MADE TO MY SHORT DESTINATION WITH VERY LIMITED VISIBILITY. CALLED MANUFACTURER AND THEY STATED THAT DEALER NEVER REPORTED THE ISSUE AND THAT OUT OF WARRANTY, AND SHOULD HAVE ANY RV DEALER ADJUST, UNFORTUNATELY THIS HAS BEEN DONE THE LAST TRIP TO DEALER AND AS STATED THE SITUATION STILL EXISTS! AS STATED WIPERS COVER ABOUT 50 % OF DRIVERS VIEW, BUT MODERATE RAIN AND WIND WHEN DRIVING ON HWY MAKE THEM UNUSABLE.
NHTSA complaint 11329916TRAVELING WEST ON I94 NORTH DAKOTA IN A CONSTRUCTION ZONE DURING A RAINSTORM. THE WINDSHIELD WIPERS BECAME ENTANGLED WHEN THEY WENT OUT OF SYNC CAUSING THE DRIVER SIDE WIPER LINKAGE TO BREAK. WE WERE FORCED TO CONTINUE DRIVING UNTIL WE EXITED THE CONSTRUCTION ZONE AS THERE WAS NO SHOULDER AND INTERSTATE TRAFFIC WAS TWO DIRECTIONS ON ONE SIDE. THIS WAS THE FOURTH TIME THE WIPERS FAILED IN TWO YEARS. PREVIOUS RECALL HAD BEEN PERFORMED ON WIPERS.
NHTSA complaint 11258290AFTER A YEAR OF THE BATTERY DRAINING EVERY FEW DAYS AND MANY MONTHS IN SERVICE, A FORD SERVICE CENTER FOUND A SEVERELY RUSTED STEERING COLUMN INSIDE THE RV. THE VEHICLE WAS THEREFORE NOT GOING FULLY INTO PARK. (I AM ENTERING MARCH 1, 2018 AS THE DATE, BUT WE WERE DRIVING THE VEHICLE INTERMITTENTLY FROM MARCH 2017-OCTOBER 2017 EXPERIENCING THE PROBLEM.)
NHTSA complaint 11112278Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.