Model year

2018 Thor Motor Coach Chateau Citation

Other, diesel, 4x2, built in Germany. Owner complaints on file from May 10, 2018 to May 10, 2018.

Recall campaigns covering this model year1110k vehicles or units across those campaigns
Owner complaints1Below the median 2018 other
Severity index0.02018 others average 4.1
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2018 Thor Motor Coach Chateau Citation peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2018 Thor Motor Coach Chateau Citation name fuel system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Fuel system
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2018 Thor Motor Coach Chateau Citation

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Thor Motor Coach Chateau Citation
CampaignFiledSubjectComponentVehiclesRemedy
17V-758Nov 22, 2017See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdfEquipment110,400Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Thor Motor Coach Chateau Citation

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed May 10, 2018Failure Apr 26, 201817,000 milesGranbury, TXFuel/propulsion system

    TL* THE CONTACT OWNS A 2018 THOR CHATEAU CITATION. WHILE DRIVING APPROXIMATELY 65 MPH AND PULLING INTO AN RV PARK, THE CONTACT WAS INFORMED THAT PROPANE FUEL WAS LEAKING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PROPANE LINE WAS RUBBING AGAINST THE REAR DRIVER'S SIDE INNER TIRE, WHICH CREATED A HOLE THAT ALLOWED PROPANE FUEL TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. *TT *JS

    NHTSA complaint 11093210
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

7 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • RC000218SAOwner Mar 25, 2021 · Service Bulletin/Repair Instructions
    On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of t…
  • RC000210SAOwner Jan 18, 2021 · Service Bulletin/Repair Instructions
    Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unawar…
  • RC000210SADealer Jan 18, 2021 · Service Bulletin/Repair Instructions
    It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the …
  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
  • Owner Letter 110 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter provides information regarding the Sprinter tank programming update.
  • Dealer Letter 11 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter provides information regarding the Sprinter tank programming update.
  • LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.