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Model year

2018 Thor Motor Coach Compass

Other, diesel, built in United States. Owner complaints on file from Jul 17, 2018 to Jul 17, 2018.

Recall campaigns covering this model year2111k vehicles or units across those campaigns
Owner complaints1Below the median 2018 other
Severity index0.02018 others average 4.1
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2018 Thor Motor Coach Compass peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2018 Thor Motor Coach Compass name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2018 Thor Motor Coach Compass

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Thor Motor Coach Compass
CampaignFiledSubjectComponentVehiclesRemedy
18V-415Jun 19, 2018Water can enter the tow modules and corrode the wiring causing issues such as rapidly flashing turn signals, loss of instrument panel display, an…Electrical system158Repair or modification
17V-758Nov 22, 2017See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdfEquipment110,400Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Thor Motor Coach Compass

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jul 17, 2018Failure Jul 14, 2018375 milesChowchilla, CADoor, Visibility

    TL* THE CONTACT OWNS A 2018 THOR COMPASS. WHEN THE CONTACT ATTEMPTED TO EXIT THE RECREATIONAL VEHICLE, THE FRONT PASSENGER DOOR HANDLE FAILED TO OPEN THE DOOR. IN ADDITION, THE FRONT PASSENGER SIDE WINDOW GLASS FELL OUT OF THE WINDOW FRAME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 375.

    NHTSA complaint 11111891
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE20021 Preliminary evaluation, Equipment
    Trimark 060-1650 Door Latch Failures
    Opened Nov 23, 2020, closed Dec 13, 2024
Source: NHTSA ODI investigations file.
Service bulletins

6 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • RC000218SAOwner Mar 25, 2021 · Service Bulletin/Repair Instructions
    On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of t…
  • RC000218SADealer Mar 25, 2021 · Service Bulletin/Repair Instructions
    us. On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement…
  • RC000210SAOwner Jan 18, 2021 · Service Bulletin/Repair Instructions
    Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unawar…
  • RC000210SADealer Jan 18, 2021 · Service Bulletin/Repair Instructions
    It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the …
  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
  • LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.