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Model year

2021 Thor Motor Coach Delano

Other, diesel, 4x2, built in Germany. Owner complaints on file from May 27, 2021 to Jul 6, 2021.

Recall campaigns covering this model year1463 vehicles or units across those campaigns
Owner complaints2Close to the median 2021 other
Severity index0.02021 others average 7.1
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2021 Thor Motor Coach Delano peaked in 2021, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522021220222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2021 Thor Motor Coach Delano name communication

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Communication
1
Driver assistance
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2021 Thor Motor Coach Delano

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2021 Thor Motor Coach Delano
CampaignFiledSubjectComponentVehiclesRemedy
20V-444Jul 29, 2020Wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat framesAirbags463Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Thor Motor Coach Delano

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Jul 6, 2021Failure Jun 29, 2021Linden, MIAuto crash notification, Automatic emergency braking, Steering assist

    THE GPS SHOWS VEHICLE 124 MILES FROM ACTUAL. CONDITIONS ARE DIFFERENT FROM ACTUAL AT GPS LOCATION. WHEN DRIVING ON X-WAY VEHICLE SHOWS SPEED DIFFERENT FROM ACTUAL AND RANDOMLY APPLIES BRAKES. ALSO RANDOMLY GRABS STEERING AND PULLS TO RIGHT LIKE LANE DEPARTURE ACTION. THESE ACTIONS OCCUR DURING WORK ZONES ALSO AND COULD CAUSE AN ACCIDENT.

    NHTSA complaint 11423642
  2. Filed May 27, 2021Failure May 27, 2021Crystal Lake, ILUnknown or other

    2021 Thor Delano Model RW. Consumer stated that while driving the windows vibrate swiftly opens and closes slightly. *LD THE CONSUMER STATED THE DEALER WAS MADE AWARE OF THE FAILURE WHO REPLACED THE WINDOW CRANK MECHANISM. THE FAILURE PERSISTED.

    NHTSA complaint 11418720
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

5 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • RC000236SAOwner Aug 19, 2021 · Service Bulletin/Repair Instructions
    On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 5…
  • RC000236SADealer Aug 19, 2021 · Service Bulletin/Repair Instructions
    On certain Mercedes-Benz Sprinter vans, the MBUX multimedia system software might not meet specifications. Under very specific conditions, the MBUX multimedia system might not start and the display might remain black, or could reboot unintentionally after 5…
  • RC000220SAOwner Jun 9, 2021 · Service Bulletin/Repair Instructions
    MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from th…
  • RC000220SADealer Jun 9, 2021 · Service Bulletin/Repair Instructions
    MBAG has determined that on certain model year 2019-2020 Sprinter vehicles, the retaining washer on the bolt that connects the brake pedal to its bearing block could come loose. If the retaining washer were to come loose, over time it could detach from th…
  • TSB 20-07 Jan 25, 2021 · Service Bulletin/Repair Instructions
    Procedure for retrofitting units with an Onan 3.2 kW diesel generator to have hour meter function with Firefly system.
Source: NHTSA manufacturer communications files.