Model year

2017 Thor Motor Coach Freedom Elite

Other, gasoline, built in United States. Owner complaints on file from Oct 2, 2018 to Aug 26, 2024.

Recalls (2)Complaints (2)Investigations (0)Bulletins (2)

Recall campaigns covering this model year2111k vehicles or units across those campaigns

Owner complaints2Close to the median 2017 other

Severity index0.02017 others average 7.5

First 24 months0Complaints in its first two years

Complaints over time

Complaints about the 2017 Thor Motor Coach Freedom Elite peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

50% of complaints about the 2017 Thor Motor Coach Freedom Elite name equipment

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Equipment

Visibility and wipers

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

2 recall campaigns cover the 2017 Thor Motor Coach Freedom Elite

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Thor Motor Coach Freedom Elite
Campaign	Filed	Subject	Component	Vehicles	Remedy
17V-758	Nov 22, 2017	See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf	Equipment	110,400	Part replacement
17V-166	Mar 13, 2017	Sofa may not have a seat belt for the middle seating position	Seat belts	171	Repair or modification

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2017 Thor Motor Coach Freedom Elite

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

Filed Aug 26, 2024Failure Aug 18, 2024Peoria, AZRecreational vehicle/trailer, Lpg systems, Unknown or other
The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.
NHTSA complaint 11610951
Filed Oct 2, 2018Failure Aug 15, 2018RIO Rancho, NMVisibility/wiper
THE BACK UP CAMERA IS FAULTY BRAND IS AXXERA MODEL AV615BHM REPAIRED WENT FAULTY NO PICTURE.REPAIRED WENT FAULTY AGAIN. THIS TIME WAS TOLD COMPANY NO LONGER MAKES MODEL. YOU HAVE TO BUY NEW MODEL THOR DOESN'T WANT TO REPLACE . THE BACK UP CAMERA IS A EXTREME SAFETY ISSUE IN A MOTOR HOME
NHTSA complaint 11133023

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Source: NHTSA manufacturer communications files.

About service bulletins