Other, gasoline, 4x2, built in United States. Owner complaints on file from Feb 4, 2015 to Dec 10, 2018.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-758 | Nov 22, 2017 | See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf | Equipment | 110,400 | Part replacement |
| 17V-555 | Sep 7, 2017 | Windshield wipers may fail due to the system being incorrectly installed or secured | Visibility and wipers | 1,105 | Part replacement |
| 17V-162 | Mar 13, 2017 | These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use | Visibility and wipers | 8,617 | Repair or modification |
| 16V-139 | Mar 7, 2016 | In the affected motor homes, the vehicle exhaust is located near a storage compartment where heat may build-up, causing the compartment to melt | Engine and cooling | 385 | Repair or modification |
| 15V-745 | Nov 10, 2015 | Affected vehicles are equipped with certain Lippert-brand Coachstep Double and Triple Electric Steps | Equipment | 12,656 | Part replacement |
| 15V-004 | Jan 8, 2015 | Affected awnings may have screws that attach the lateral arm brackets to the mounting brackets that were not manufactured to specification | Equipment | 154 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
7 complaints on file, page 1 of 1.
THE ENTRANCE LOCK FALLED LEAVING OCCUPANT LOCKED OUT OF MOTORHOME. HAD TO PRY LOCK FROM DOOR. PERSONS COULD HAVE BEEN LOCKED INSIDE...VEHICLE WAS PARKED. IF VEHICLE HAD BEEN IN AN ACCIDENT THEN THE OCCUPANTS WOULD HAVE BEEN LOCKED INSIDE WITHOUT AN ESCAPE ROUTE...
NHTSA complaint 11160521TL* THE CONTACT OWNS A 2015 THOR HURRICANE. WHILE DRIVING 40 MPH IN THE RAIN WITH THE WINDSHIELD WIPERS ACTIVATED, THE PASSENGER SIDE WIPER BECAME DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN MANUFACTURER SAFETY RECALL. THE DEALER (THOR MOTOR COACH, 2700 S NAPPANEE ST, ELKHART, IN 46517, (800) 860-5658) WAS CONTACTED, BUT WAS UNABLE TO ASSIST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 13,000.
NHTSA complaint 11113134ONAN GENERATOR STOP AFTER OPERATING FOR 1 OR 2 HOURS WHILE DRIVING DOWN THE ROAD. GENERATOR REPORTS ERROR CODE 36, APPARENTLY OVERHEATING IS THE REASON. THOR AND ONAN ARE POINTING AT EACH OTHER AS TO WHO IS RESPONSIBLE. ONAN GENERATOR IS RATED TO OPERATE UP TO 120F, BUT FAILS WHEN TEMPERATURE OUTSIDE IS BELOW 100 AND THE VEHICLE IS MOVING, WHICH SHOULD RESULT IN SOME COOLING EFFECT TO COUNTER THE EFFECT OF THE HOT ROAD SURFACE AND RV ENGINE HEAT. INTERIOR OF RV, SPECIALLY IN LONGER UNITS CAN NOT MAINTAIN A SAFE TEMPERATURE FOR PASSENGERS WITH ONLY THE ENGINE A/C UNIT. GENERATOR RUNS FINE FOR 24 HOURS IN 100+ DEGREE WEATHER WHEN THE RV IS STATIONARY AND THE GENERATOR IS RUNNING ON FULL LOAD (2 ROOF MOUNTED A/C UNITS). AFTER A 1 HOUR STOP AT A REST AREA WITH RV ENGINE RUNNING STILL TO KEEP RV A/C ON, THE GENERATOR WILL START UP AGAIN AND WILL WORK FINE UNTIL YOU START DRIVING AGAIN, WITH-IN 30 MINUTES IT WILL SHUT DOWN AGAIN. MANY PEOPLE ARE COMPLAINING OF SIMILAR EXPERIENCE WITH ONAN SUGGESTING YOU REMOVE THE DOOR OF THE GENERATOR COMPARTMENT, WHICH ITSELF MAY BE A SAFETY HAZARD. RV MANUFACTURERS CLAIM THEY ARE INSTALLING THE UNIT ACCORDING TO ONAN'S SPECS. SOME RV OWNERS SUGGEST ONAN IS AVOIDING A RECALL BY PROPOSING SOLUTIONS LIKE NO COMPARTMENT DOOR TO RV OWNERS.
NHTSA complaint 10861035TL* THE CONTACT OWNS A 2015 THOR HURRICANE. THE CONTACT STATED THAT THERE WERE PROGRESSING FAILURES WITH AN ELECTRICAL CURRENT FLOWING THROUGH THE MOTOR HOME. THE CURRENT IMPACTED THE METAL COMPONENTS IN THE VEHICLE AND CAUSED A SHOCK. THE CONTACT EXPERIENCED THE FAILURE WHILE AT A CAMPGROUND ELECTRICAL STATION AND WITH THE HOME ELECTRICAL PORT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE AWNING DID NOT RETRACT PROPERLY, CAUSING THE CONTACT TO MAKE A MANUAL ADJUSTMENT DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.
NHTSA complaint 10767333UPON DRIVING NOTICED A BURNING SMELL FORM UNDERNEATH MOTORHOME. OPENED SIDE COMPARTMENT TO FIND MELTING, BURNING PLASTIC INSIDE DRIPPING ONTO UNPROTECTED UN SHIELDED EXHAUST SYSTEM. IF ANYTHING WAS STORED INSIDE THIS COMPARTMENT IT WOULD OF FUELED A MUCH LARGER MORE DANGEROUS FIRE.
NHTSA complaint 10730324FRONT END CLUNKING ON THE MOTORCOACH. FORD HAD TO INSPECT VEHICLE TO FIND A "LOOSE UPPER SHOCK BOLT". *TR
NHTSA complaint 10692196THE SUBJECT VEHICLE HAS ADVERSE DRIVABILITY AND UNSAFE TO DRIVE ABOVE 55 MPH (EXCESSIVE VIBRATIONS, EXCESSIVE SWAYING, EXCESSIVE BOUNCING, HARSH RIDE, LACK OF STABILITY, WIND DRIFT, LISTING ETC.). SUPPORTING DOCUMENTATION IS AVAILABLE. *TR
NHTSA complaint 10681335Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.