Complaints over time
Complaints about the 2025 Thor Motor Coach Palladium by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2025 Thor Motor Coach Palladium
Van, gasoline, AWD/All-Wheel Drive, built in United States. Owner complaints on file from Mar 26, 2026 to Mar 26, 2026.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2025 van
Severity index0.02025 vans average 5.6
First 24 months1Complaints in its first two years
Components
100% of complaints about the 2025 Thor Motor Coach Palladium name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2025 Thor Motor Coach Palladium
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2025 Thor Motor Coach Palladium
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Mar 26, 2026Failure Apr 17, 2025Sun Prairie, WILabels, Escape/egress/exit, Unknown or other
NOTE: This is an RV built by Thor Motorhomes on a Ford Transit chassis. I believe the issue is caused by Thor. There is a sticker on the window of the side sliding door that gives instructions for unlocking the door (from the inside) in case of an emergency. The sticker states: "WARNING IN AN EMERGENCY, PULL THE LATCH TWICE TO UNLOCK THE DOOR". The instructions do not work. The sticker should only have been used on RV's on a Ram Promaster chassis as that is a standard function of that van. The Ford Transit does not have that feature. An employee at Thor acknowledged to me that the sticker was placed in error. I know that it was placed on at least one other (and possible many other) Ford based RVs. There has been nothing sent out to owners to warn them of this issue. In the event of a fire or accident this could delay or prevent a passenger from being able to exit the vehicle. The door can be unlocked manually so there is nothing that needs repair - people just need to be warned that the posted instructions are wrong.
NHTSA complaint 11727312
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- 26-01 Jun 1, 2026 · Service Bulletin/Repair Instructions
Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on th… - TSB 26-01 May 12, 2026 · Service Bulletin/Repair Instructions
Thor Motor Coach (TMC) has been made aware of an emergency WARNING label adhered in error to the interior slider door window on the Ford and Mercedes chassis. The label instructions ONLY pertain to the RAM ProMaster chassis product and are ineffective on th…
Source: NHTSA manufacturer communications files.