Model year

2018 Thor Motor Coach Quantum

Other, gasoline, built in United States. Owner complaints on file from Dec 25, 2019 to Dec 25, 2019.

Recall campaigns covering this model year2110k vehicles or units across those campaigns
Owner complaints1Below the median 2018 other
Severity index100.02018 others average 4.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2018 Thor Motor Coach Quantum peaked in 2019, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751201912020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2018 Thor Motor Coach Quantum name visibility and wipers

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2018 Thor Motor Coach Quantum

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2018 Thor Motor Coach Quantum
CampaignFiledSubjectComponentVehiclesRemedy
19V-215Mar 20, 2019Vehicles may be missing the mid-ship marker lightsLighting97Repair or modification
17V-758Nov 22, 2017See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdfEquipment110,400Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2018 Thor Motor Coach Quantum

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Dec 25, 2019Failure Dec 23, 20196,000 milesMiami, FLVisibility/wiper1 injured

    SUMMARY: WHERE DO I START, EXCEPT EVERYONE IS SAFE. DRIVING TO DISNEY WITH THE FAMILY FOR CHRISTMAS (DAUGHTER JOINING US FROM COLLEGE) AND WE SUDDENLY HEAR A LOUD BANG FROM THE CAB; THE STARLIGHT WINDOW BLEW OUT/ OFF. WE WERE THE ONLY ONES ON THE ROAD (DOING ABOUT 50 MPH) AND NOTHING HIT US, LOOKS LIKE THE GLUE/SEAL JUST GAVE WAY! THE OTHER THING I WAS SURPRISED THERE WERE SHARP GLASS SHARDS IN THE CAMPER AND THE GLASS DID NOT SHATTER INTO SMALL SQUARES ONE TYPICALLY SEES WITH SAFETY GLASS. HONESTLY, IT COULD HAVE BEEN WORSE IF THE GLASS PANEL WOULD HAVE BLOWN INWARD IT WOULD HAVE HIT ONE OF MY DAUGHTERS; AS IT IS, THEY WERE HIT WITH SMALL SHARDS OF GLASS.*DT*DT*JB

    NHTSA complaint 11291155
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

7 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • RC000218SAOwner Mar 25, 2021 · Service Bulletin/Repair Instructions
    On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement of t…
  • RC000218SADealer Mar 25, 2021 · Service Bulletin/Repair Instructions
    us. On certain model year 2012– 2018 5-ton Sprinter vehicles that were upfitted into campers or recreational vehicles (“RVs”), one or more of the rear-wheel speed sensors may experience an electrical failure, which potentially could lead to a disablement…
  • RC000210SAOwner Jan 18, 2021 · Service Bulletin/Repair Instructions
    Model/Model Year to Add: 2017 Chateau 2017-2018 Chateau Citation 2017 Four Winds 2017-2019 Gemini 2017-2019 Quantum 2017-2019 Four Winds Siesta 2017-2019 Synergy 2018 Compass 2018 Freedom Elite 2021 Sanctuary 2021Tranquility PLEASE NOTE- Due to being unawar…
  • RC000210SADealer Jan 18, 2021 · Service Bulletin/Repair Instructions
    It has been determined that on certain Mercedes-Benz Sprinter vehicles, the hydraulic power steering return line hoses might detach at their connection points under certain operating conditions, which could cause hydraulic fluid to leak, resulting in the …
  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
  • TSB 18-01 050418 Apr 10, 2018 · Service Bulletin/Repair Instructions
    This bulletin provides instructions for the inverter control panel.
  • LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.