Van, gasoline, FWD/Front-Wheel Drive, built in Mexico. Owner complaints on file from Aug 10, 2022 to Nov 6, 2024.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-791 | Nov 17, 2025 | Solar panel mounting brackets may become loose or break allowing the solar panel to detach | Equipment | 4,763 | Repair or modification |
| 22V-300 | May 5, 2022 | Quick disconnect fittings in the LP gas system may be cracked, causing a gas leak | Equipment | 3,374 | Part replacement |
| 21V-396 | May 26, 2021 | Flex-190 Solar Panel junction box may short | Electrical system | 53 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
Thor Sequences RV: The roof top solar that was installed by Thor Motorcoach flew off of the RV roof while I was driving on [XXX] in downtown Columbus, Ohio. I thought something fell out of a cabinet when I heard a thud. I exited [XXX] on [XXX], and a Central Ohio Transit Authority van driver told something flew off the roof of the RV. I parked and inspected the vehicle and discovered the solar panel was missing. I drove to Mark Wahlberg Air Stream where I purchased the camper van and reported the issue. The staff in maintenance showed me two solar panels that were recalled and being replaced. I was informed several days later that the solar panels on my camper van were not recalled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11623862Cabinets are falling off ceiling. Screws falling out. Could ask on passenger side bed.
NHTSA complaint 11534784The contact owns a 2022 Thor Motor Coach Sequence 20K RV. The contact stated that the skid plate to protect the alternator had the incorrect OEM bolt size and was also missing bolts to secure the alternator. The dealer was made aware of the failure; however, the contact realigned the skid plate and replaced the bolts with the correct size by himself. The RV was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 10,500.
NHTSA complaint 11478573Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.