Model yearRemedy pending

2017 Thor Motor Coach Tuscany

Other, diesel, 6x2, built in United States. Owner complaints on file from Jul 9, 2019 to Jan 25, 2024.

Recall campaigns covering this model year8118k vehicles or units across those campaigns
Owner complaints42.0 times the median 2017 other
Severity index0.02017 others average 7.5
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2017 Thor Motor Coach Tuscany peaked in 2019, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.52201922020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2017 Thor Motor Coach Tuscany name structure

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Structure
2
Fuel system
1
Visibility and wipers
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

8 recall campaigns cover the 2017 Thor Motor Coach Tuscany

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Thor Motor Coach Tuscany
CampaignFiledSubjectComponentVehiclesRemedy
20V-418Jul 20, 2020Rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake…Lighting2,417Part replacement
19V-799Nov 7, 2019Rear reflectors within the taillight lens may be too high, reducing the vehicle's visibilityLighting1,785Repair or modification
18V-763Oct 30, 2018Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn…Lighting1,769Remedy pending
18V-285May 2, 2018Power steering hose on the affected vehicles may be routed incorrectly, and, as a result, the hose may rub against the power stud on the starter…Steering895Repair or modification
17V-758Nov 22, 2017See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdfEquipment110,400Part replacement
17V-634Oct 9, 2017Cargo carrying capacity (CCC) label on these vehicles may indicate an incorrect water capacity for the water heater/fresh water tankEquipment507Label or owner notice
17V-283Apr 27, 2017These vehicles, built on a Freightliner chassis, have a power steering hose that may be routed incorrectly, and, as a result, the hose may rub…Steering186Repair or modification
16V-329May 20, 2016Isolator relay cable for the chassis battery was improperly installed which could cause sudden, unexpected loss of powerElectrical system44Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Thor Motor Coach Tuscany

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

4 complaints on file, page 1 of 1.

  1. Filed Jan 25, 2024Failure Nov 5, 202356,000 milesSurprise, AZStructure, Visibility

    The contact owns a 2017 Thor Motor Coach Tuscany 45AT built on a 2017 Freightliner XC-R Chassis. The contact stated that while driving 50 MPH, two of the passenger's side windows detached and started flapping against the RV wall. The contact veered to the side of the road, and duct taped the windows to the side of the RV. The contact drove to the Camping lot; however, while the RV was parked, he heard an abnormal sound. The contact noticed that one of the windows that was duct taped had separated and fell onto the ground. The vehicle was taken a local dealer, where it was determined that the windows needed to be replaced. The RV was not repaired. The Freightliner manufacturer was notified of the failure and referred the contact to the Thor manufacturer. The Thor manufacturer was notified and informed the contact that there was no recall related to the failure. The failure mileage was approximately 56,000.

    NHTSA complaint 11567796
  2. Filed Jun 7, 2020Failure Jun 1, 2020Antioch, ILBody

    FLOORS IN BOTTOM STORAGE BAYS ARE SAGGING AND BOWING ARE AT RISK OF FAILING OUT ON HIGH WAY. NEED TO BE REPLACED WITH BETTER MATERIAL .

    NHTSA complaint 11327601
  3. Filed Jul 19, 2019Failure Apr 3, 201920,000 milesBridgeville, DEFuel/propulsion system

    WHILE STATIONARY AND ENGINE COOL, I STARTED THE MOTOR COACH AND WHEN I STEPPED OUTSIDE I NOTICED THE SMELL OF DIESEL FUEL. UPON INVESTIGATION, IT WAS REVEALED THAT FLEETGUARD FUEL FILTER (RESIN CONSTRUCTION) MODEL FF63009 HAD A HAIR LINE CRACK IN THE SIDE OF THE HOUSING. A FINE SPRAY OF RAW FUEL WAS SPRAYING DIRECTLY ONTO THE DIESEL PARTICULATE FILTER (DPF). THE DPF WHEN IN REGENERATION MODE CAN REACH TEMPERATURES OF UP TO 500 DEGREE F. FORTUNATELY, THE EXHAUST SYSTEM WAS COLD AT START UP, BUT HAD IT BEEN IN RUNNING FOR A WHILE AND WENT INTO IN REGENERATION MODE, A FIRE COULD HAVE RESULTED CONSIDERING THE FINE MIST THAT WAS BEING SPRAYED ONTO THE EXHAUST. I IMMEDIATELY REMOVE AND REPLACED THE FILTER THE NEXT DAY. UNFORTIONATELY I DID NOT RETAIN THE DEFECTIVE FILTER. I UNDERSTAND THERE WAS A SIMILAR RECALL (QRMA FTDM-9M5HB6) BUT WAS NOT FOR A SPLIT IN THE SIDE OF THE HOUSING.

    NHTSA complaint 11233304
  4. Filed Jul 9, 2019Failure May 26, 2019Sioux Falls, SDUnknown or other

    DOOR LOCK FAILED. I WAS LOCKED IN MY RV. DOOR WOULD NOT OPEN FROM INSDE OR OUTSIDE.

    NHTSA complaint 11230464
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE20021 Preliminary evaluation, Equipment
    Trimark 060-1650 Door Latch Failures
    Opened Nov 23, 2020, closed Dec 13, 2024
Source: NHTSA ODI investigations file.
Service bulletins

3 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • TSB 20-08 Jan 13, 2021 · Service Bulletin/Repair Instructions
    The overhead cabinets located above the driver and front passenger seats may become loose during travel. This Technical Service Bulletin will be gathering information regarding this possible concern and will provide guidance on how to ensure the overhead …
  • LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
    This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
  • LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
    This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.