Complaints over time
Complaints about the 2016 Thor Motor Outlaw peaked in 2017, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2016 Thor Motor Outlaw
Other, gasoline, 4x2, built in United States. Owner complaints on file from Aug 21, 2016 to Jun 1, 2018.
Recall campaigns covering this model year6121k vehicles or units across those campaigns
Owner complaints66.0 times the median 2016 other
Severity index0.02016 others average 9.6
First 24 months4Complaints in its first two years
Components
67% of complaints about the 2016 Thor Motor Outlaw name visibility and wipers
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
6 recall campaigns cover the 2016 Thor Motor Outlaw
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 17V-758 | Nov 22, 2017 | See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf | Equipment | 110,400 | Part replacement |
| 17V-555 | Sep 7, 2017 | Windshield wipers may fail due to the system being incorrectly installed or secured | Visibility and wipers | 1,105 | Part replacement |
| 17V-162 | Mar 13, 2017 | These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use | Visibility and wipers | 8,617 | Repair or modification |
| 16V-893 | Dec 13, 2016 | Affected vehicles have rear cargo door hinges with welds that may be inadequate for securing the hinge pin to the hinge plate | Structure | 209 | Part replacement |
| 15V-719 | Oct 30, 2015 | Due to an incorrect shift cable bracket and an improper shift cable adjustment, the affected vehicles can be shifted out of 'PARK' without… | Powertrain | 209 | Part replacement |
| 15V-224 | Apr 15, 2015 | Affected vehicles may be missing the water weight carrying capability information on the Occupant and Cargo Carrying Capacity (OCCC) label | Equipment | 168 | Label or owner notice |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2016 Thor Motor Outlaw
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
6 complaints on file, page 1 of 1.
- Filed Jun 1, 2018Failure May 28, 201816,000 milesPerris, CALatch
EXIT DOOR LOCK BROKE, PREVENTING US FROM EXITING THE MOTORHOME. TRIMARK BRAND LOCK SET IS BOTH A DEAD BOLT AND SPRING LATCH. SPRING LATCH BROKE INTO TWO PIECES AND REMAINED IN THE LOCKED POSITION. TRIMARK HAS MADE A REPLACEMENT LOCK SET TO REPLACE THIS DEFECTIVE SET. SO TRIMARK IS AWARE OF THIS ISSUE. THOR ONLINE FORUM AND OTHER RV FORUMS REPORT THIS DEFECT AND OTHERS NECESSITATING VEHICLE EXIT VIA A WINDOW. IN AN EMERGENT NEED TO EXIT THE VEHICLE, THIS DEFECT COULD PROVE DISASTROUS. WE WERE PARKED WHEN THIS HAPPENED TO US. THERE WAS NO PRIOR WARNING THAT THE LOCK SET WAS FAILING. *TT
NHTSA complaint 11099251 - Filed Jan 22, 2018Failure Jan 1, 20185,000 milesVardalos, ILVisibility/wiper
TL* THE CONTACT OWNS A 2016 FORD F-53 MOTORHOME. THE CONTACT STATED THAT THE VEHICLE HAD A RECALL FOR THE WINDSHIELD WIPERS. THE VEHICLE WAS TAKEN TO THE MOTOR COACH HEADQUARTERS (701 COUNTY RD 15, ELKHART, IN 46516) WHERE THE VEHICLE WAS REPAIRED; HOWEVER, THE WINDSHIELD WIPERS STILL FAILED TO FUNCTION PROPERLY. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE WINDSHIELD WIPERS WERE REPAIRED. THE VEHICLE WAS NOT REPAIRED AGAIN. NOW DURING A RAINSTORM, THE PASSENGER SIDE WIPER GOES BELOW THE LOWER WINDOW AND EVENTUALLY BINDS WITH THE DRIVERS SIDE. I THEN HAVE TO GET OUT, REALIGN THE WIPER ARMS AND RETIGHTEN THE NUTS. I ALSO HAVE PROBLEMS WHEN USING THE INTERMITTENT WIPER FUNCTION. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 5,000. I HAVE ALSO HAD THE BUNK WINDOW REPLACE 2X. IN BOTH CASES THEY FELL OUT WHILE IN ROUTE. I HAVE REQUESTED AND NOT RECEIVED ANY REPAIR ORDERS FOR THE WORK DONE BY GENERAL RV, OR THOR
NHTSA complaint 11064177 - Filed Jul 13, 2017Failure May 25, 20172,500 milesHuntley, ILVisibility/wiper
TL* THE CONTACT OWNS A 2016 THOR OUTLAW. THE CONTACT STATED THAT THE REAR RV EGRESS WINDOW DEATCHED FROM THE RV WHILE BEING OPERATED AT 60 MPH. THIS IS LOCATED IN THE BUNK AREA ABOVE THE FRONT PASSENGER SIDE.THE VEHICLE WAS TAKEN TO GENERAL RV WHERE IT WAS DIAGNOSED THAT THE WINDOW DETACHED AND NEEDED TO BE REPLACED. THE WINDOW WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFED AND DID NOT RESPOND TO THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500. WHEN THE EGRESS WINDOW DETACHED THE 2ND TIME, THE CAR BEHIND ME DID AN AGGRESSIVE MANEUVER BY SPEEDING AROUND ME AND APPLIED HIS BRAKES WHILE IN FRONT OF ME, FORCING ME TO COME TO AN ABRUPT STOP. THE DRIVER NOTIFIED ME THAT HE WAS ALMOST HIS BY A FLYING WINDOW FROM MY RV.
NHTSA complaint 11005010 - Filed May 5, 2017Failure Sep 24, 2016130 milesPlymouth, NHLinkages
PLEASE SEE ATTACHED LETTER DESCRIBING WIPER FUNCTIONS AND DAMAGE DONE TO MY RV AS A RESULT. ..UPDATED 05/15/17 *BF *AS *CN
NHTSA complaint 10984128 - Filed Feb 2, 2017Failure Sep 8, 20161,200 milesHuntley, ILBody, Visibility/wiper
TL* THE CONTACT OWNS A 2016 THOR OUTLAW 37RB RV. WHILE DRIVING 55 MPH, THE SLIDE OPENED. THE FAILURE COULD CAUSE THE SLIDE TO HIT VEHICLES IN ANOTHER LANE. THE MANUFACTURER REPLACED THE MOTORS FOR THE SLIDES AND ADJUSTED THE SLIDE, BUT THE FAILURE RECURRED. ALSO, WHEN DRIVING IN THE RAIN FOR THE FIRST TIME, THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE THE WINDSHIELD WIPER ASSEMBLY WAS REPLACED, BUT THE FAILURE RECURRED. BECAUSE THE WIPER FAILURE RECURRED, THE WINDOWS FOGGED AND THE DEFROSTER DID NOT DEFROST THE WINDOW. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS DETERMINED THAT THE SYSTEM WAS WORKING PROPERLY, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,200.
NHTSA complaint 10949141 - Filed Aug 21, 2016Failure Aug 4, 20161,500 milesBrownstown, MISeat belts
WHILE DRIVING ON THE HIGHWAY I WAS HIT IN THE SIDE OF THE HEAD BY THE UPPER SAFETY BELT ASSEMBLY AND NUT CAUSING ME TO SWERVE OFF THE ROAD AND ALMOST HIT CONSTRUCTION BARRELS ON THE SIDE OF THE ROAD. HAD MY WIFE TAKE A PICTURE OF THE NUT THAT CAME OFF. I ALSO HAD MY PASSENGER CHECK THE SEAT BELT UPPER ATTACHMENT ON HIS SIDE AND THE NUT WAS NOT SECURE JUST ON BY A FEW THREADS. HAD TO PULL OVER AT THE NEXT EXIT AND SECURE THE NUTS WITH THE TOOLS THAT I HAD WITH ME.
NHTSA complaint 10897410
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE20021 Preliminary evaluation, Equipment
Trimark 060-1650 Door Latch Failures
Opened Nov 23, 2020, closed Dec 13, 2024
Source: NHTSA ODI investigations file.
Service bulletins
2 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- LTR 120519 Dec 5, 2019 · Service Bulletin/Repair Instructions
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019. - LTR 110317 Nov 3, 2017 · Service Bulletin/Repair Instructions
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Source: NHTSA manufacturer communications files.