Complaints over time
Complaints about the 2026 Toyota Corolla Cross Hybrid by year filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2026 Toyota Corolla Cross Hybrid
SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jul 1, 2026 to Jul 9, 2026.
Recall campaigns covering this model year155k vehicles or units across those campaigns
Owner complaints2Below the median 2026 suv
Severity index0.02026 suvs average 10.9
First 24 monthsOpenWindow has not closed yet
Components
100% of complaints about the 2026 Toyota Corolla Cross Hybrid name hybrid and electric propulsion
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2026 Toyota Corolla Cross Hybrid
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 25V-869 | Dec 16, 2025 | Bolt inside the inverter may not have been tightened properly, causing incomplete contact at the inverter terminal | Hybrid and electric propulsion | 55,405 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2026 Toyota Corolla Cross Hybrid
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
- Filed Jul 9, 2026Failure Dec 9, 2025Decatur, ILHybrid propulsion system
The contact owns a 2026 Toyota Corolla Cross Hybrid. The contact received notification for NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to complete the recall repair was unavailable. A local dealer was contacted and confirmed that the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repair. The dealer was regularly contacted, and with each contact, the dealer provided a later availability date for the recall remedy. The last time the dealer was contacted, an estimated time of availability was no longer provided. The manufacturer was made aware of the failure. The contact had not experienced a failure.
NHTSA complaint 11749334 - Filed Jul 1, 2026Failure Jun 25, 2026Beaverton, ORHybrid propulsion system
The contact owns a 2026 Toyota Corolla Cross. The contact stated that prior to purchasing and taking possession of the brand-new vehicle, the dealer informed the contact that the vehicle had been repaired under NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM); however, the contact recently received a recall notification from the vehicle's mobile app. Upon verification, the contact became aware that the VIN was still included in NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM). The vehicle was taken back the dealer, who confirmed that the recall repair needed to be completed, and the contact was advised that it would take 1-2 days to repair the vehicle. The vehicle remained with the dealer for the recall repair. The contact had not experienced a failure.
NHTSA complaint 11747787
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
25 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- T-SB-0051-26 Aug 20, 2026 · Service Bulletin/Repair Instructions
This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. - T-SB-0003-26 Rev1 Jun 25, 2026 · Service Bulletin/Repair Instructions
2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (… - T-SB-0004-26 Rev1 Jun 18, 2026 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - T-SB-0005-26 Rev1 Jun 10, 2026 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-SB-0002-26 Rev1 Jun 10, 2026 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extendedvehicle storage conditions. Long-term storage can affect a vehicle’… - T-SB-0017-25 Rev2 Feb 12, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE February 12, 2026: This bulletin is now obsolete. Please see T-SB-0005-26. - T-SB-0066-24 Rev2 Feb 11, 2026 · Service Bulletin/Repair Instructions
Some 2022 – 2026 model year Corolla Cross and 2023 – 2026 model year Corolla Cross Hybrid vehicles may exhibit a loose roof rail. This condition may be present at the front and/or rear of one or both roof rails. - T-SB-0005-26 Feb 6, 2026 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-SB-0005-25 Rev2 Feb 6, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE February 6, 2026: This bulletin is now obsolete. Please see L-SB-0009-25. - T-SB-0004-26 Feb 5, 2026 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - T-SB-0007-25 Rev2 Feb 3, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE February 03, 2026: This bulletin is now obsolete. Please see T-SB-0003-26. - T-SB-0003-26 Feb 2, 2026 · Service Bulletin/Repair Instructions
2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. - T-SB-0009-25 Rev2 Jan 30, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0002-26. - T-SB-0002-26 Jan 28, 2026 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0017-25 Rev2 Nov 18, 2025 · Service Bulletin/Repair Instructions
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar… - T-SB-0009-25 Rev2 Nov 18, 2025 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The guidelines included should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle’… - T-SB-0007-25 Rev2 Nov 18, 2025 · Service Bulletin/Repair Instructions
2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. - T-SB-0005-25 Rev2 Nov 18, 2025 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - T-SB-0009-25 Rev1 Jun 2, 2025 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - T-SB-0007-25 Rev1 Jun 2, 2025 · Service Bulletin/Repair Instructions
2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (… - T-SB-0005-25 Rev1 Jun 2, 2025 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle … - T-SB-0009-25 Jan 21, 2025 · Service Bulletin/Repair Instructions
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle… - T-SB-0007-25 Jan 21, 2025 · Service Bulletin/Repair Instructions
2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (… - T-SB-0005-25 Jan 16, 2025 · Service Bulletin/Repair Instructions
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
Source: NHTSA manufacturer communications files.