SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Dec 16, 2025 to Sep 10, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
26 complaints on file, page 1 of 2.
The vehicle has experienced intermittent loss of power/acceleration when taking off from a stop. When the accelerator pedal is pressed, the vehicle sometimes does not accelerate normally or has substantially reduced power. This creates a safety concern because the vehicle may not accelerate as expected when entering or crossing traffic or in other situations where predictable acceleration is necessary. This has been happening off and on for several month. Around the same time, the vehicle's fuel economy decreased significantly. The vehicle had previously averaged approximately 37 MPG and is now averaging approximately 22–25 MPG under generally similar driving conditions. The vehicle was taken to an authorized Toyota dealership for inspection. The dealership was unable to identify a mechanical problem and reset the vehicle's computers. I was told the reduced fuel economy could be related to the computers relearning my driving habits. After the vehicle was returned to me, the loss-of-power/acceleration condition occurred again, so the issue remains unresolved. There have been no warning lights or dashboard messages associated with the loss of power. The specific component or cause of the malfunction is UNKNOWN. The vehicle is available for further inspection. Toyota corporate has also been notified and has opened a case regarding the unresolved condition.
NHTSA complaint 11763286There is an interior design defect on the 2026 Toyota Corolla Cross XSE regarding sharp, overlapping hard plastic edges located directly underneath the steering column and lower dashboard assembly. The clearance in this specific area is too narrow for normal vehicle ingress and egress. As a result, the driver's knees repeatedly strike and scrape against this sharp plastic seam when getting in and out of the vehicle. This has caused multiple bodily injuries within two months of ownership: a recent open skin abrasion with bleeding on the right knee, and a dark scar from a previous injury two weeks ago on the left knee. This recurring injury hazard poses a safety and ergonomic risk to drivers.
NHTSA complaint 11761312I purchased this vehicle new December 2025. 4 times now it has lost throttle control after turning in traffic. Only to after a second or two to suddenly accelerate unexpectedly at full throttle. This has been periodic for 4 months now. The dealer says they can’t replicate the incident, and they are finished investigating it. Leaving me in fear that an accident is eminent.
NHTSA complaint 11760247UNKNOWN ALL THE LIGHTS AND BEEPS BECOME ON WHILE DRIVING THE CAR
NHTSA complaint 11758944The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who inspected the inverter and determined that the inverter needed to be replaced; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,679.
NHTSA complaint 11756897The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 117550232nd incident. As I was driving on the highway, approaching an exit on my righthand side. I kept following the straight path in my lane, the lane assit of my vehicle assumed I was exiting my lane and jerked the steering wheel from my hands. My car dangerously veered into the lefthand lane.
NHTSA complaint 11752224Pooling of water on passenger side of vehicle. Drain tube clogged HVAC under 2300 miles. They stated it was because I ran through a mud puddle and denied the warranty and will not cover the interior of the vehicle. The interior is moldy from the water exposure, and the electrical system has been compromised. I cannot use the vehicle as the mold poses an immediate environmental safety concern for my family to include by 1 year old child.
NHTSA complaint 11749927I was driving on my way into work on highway 169 Northbound going 65 mph in the left lane with nobody in the front of me, and nobody to the right of me, and head a loud popping noise, turns out that my windshield cracked. It started as a 6"-8" crack, and then it grew across the entire windshield over a couple of days. The crack is on the inside of the car, not on the outside, which means that it does not have an impact point on it. A crack to suddenly appear with a loud pop is a stress fracture. To have a windshield spontaneously crack while driving is extremely concerning. I brought the car into Burnsville Toyota Service Center, who denied warranty work when the car never moved from the spot, as confirmed with my Toyota App as it updates when the car was last moved. I argued with them by showing photos, pointing out that the crack was on the inside of the windshield, and spoke with the Toyota Customer Service Line, who told me to try a different dealership. When I brought my car to Bloomington Toyota, they said that they would not do anything as they "didn't have any skin in the game since I didn't buy it from them." Ultimately, I had my windshield replaced by Safelite, who confirmed with three separate techs that the windshield cracked on the inside, and did not have an impact point. Furthermore, my fiance stopped by Burnsville Toyota, and they tried to claim that they brought my car to a nearby LaMettry's to confirm it had an impact point, none of which was communicated to me in the several emails I sent, but my car also never moved from the parking spot in the two weeks it was at their service center. I also have an account with the Burnsville LaMettry's, who also do not have records of that happening.
NHTSA complaint 11748624The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint 11747392UNKNOWN. There’s been chatter going around with the L and LE trim line of the Corolla Cross having bad lighting at night. I’ve been told by multiple people to “turn on my lights” meaning my tail end of the car has only two small red LED lights and license plate lights. the 3rd break light only comes on to break then off. there are no other lights in the back. In the rain a few weeks ago I saw other cars pull far back from myself due to they could barely see me on the road.
NHTSA complaint 11746877My vehicle is subject to Toyota Safety Recall 25TA15 (NHTSA Recall 25V869) involving a loose inverter bolt. Toyota dealership has retained possession of my vehicle since February 23, 2026. As of June 22, 2026, the vehicle has been out of service for more than 120 days. Toyota has failed to provide a repair date, repair timeline, or meaningful resolution despite multiple contacts, a certified mail notice, and attorney involvement. Toyota Case Number: 260323003356.
NHTSA complaint 11745547The tail lights on the Toyota Corolla Cross LE 2026 are not as bright as one would think they should be. I've been informed of this by a few passerbys and other drivers. The tail lights on the Cross are very dim and there only two. Very hard to see on a late night. Been told by other Cross drivers of this issue as well, and believe Toyota should make them tighter for the evening hours.
NHTSA complaint 11745136The contact owns a 2026 Toyota Corolla Cross. The contact stated that while driving at various speeds, the vehicle failed to immediately accelerate while depressing the accelerator pedal. The contact stated that the failure had occurred while driving up an incline and while driving on a flat road surface. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The manufacturer was not yet contacted. The failure mileage was 4,100.
NHTSA complaint 11742251on the freeway after around 10 miles a vibration starts at 70mph and up to 80mph, it gets worse, its from the rear, you can feel it in the steering, through the floor, and seat, over 80 the whole car is one constant resonating vibration, tires have been replaced and conformed ok. Toyota are not doing anything to resolve the issue, and will not drive it as I request, and will not invite me to drive along with them.
NHTSA complaint 11737682I own a 2026 Toyota Corolla Cross XLE with very low mileage. The windshield cracked unexpectedly and Toyota replaced the windshield under manufacturer warranty on February 9, 2026. Shortly after the replacement, the windshield cracked again. The vehicle currently has only a few thousand miles (3315 mileage) I am concerned there may be a defect involving the windshield, vehicle structure, frame stress, or windshield installation. The issue has now happened more than once on a nearly new vehicle. The repeated windshield cracking creates a safety concern because it affects visibility and could compromise driver safety while operating the vehicle. Toyota has escalated my case internally for further review. The windshield and repair history are available for inspection upon request.
NHTSA complaint 11736631The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted, and a case was opened. The Arizona Office of Attorney General was notified of the issue. The contact had not experienced a failure.
NHTSA complaint 11734751I purchase the unit Toyota Corolla Cross 2026 Licence XXX on Calesa Motors Caguas Pu [XXX] March 14, 2026. Serie # XXX Model 6380 Gray color. Toyota Financial Services Contract # XXX. On April 14, 2026 the unit went without brakes. I was going to take my daughter [XXX] to her work with my w [XXX] he Unit Toyota Corolla Cr [XXX] I turn it on put it on drive an the unit go along straight to my neighbor home. It doesn't stop. The unit can not be change to parking mode or neutral mode. An in the Dash it show all kind of message, ( System Malfunction Brakes) (Collision-Contact Dealer) (AntilockBrake SystemMalfunction)(Secondary Collision Brake System Malfunction) Visit Your Dealer). Contact Dealer. I made a police station Notification # XXX. The next day the unit was pickup by a tower car an send to the Toyota Calesa Motors Dealer they asign Job order XXX. An after 6 hours waiting the mecanic Mr. [XXX] tell me that a brake cable was broking and that was the reason the unit [XXX] ithout brakes. The Unit has only 1498 milles. I purchase 3 week ago brand new. Them tell me they can repair it. But I toll Toyota Mecanic that I don't want that unit. I also went to DACO OFFICE in Puerto Rico and report the incident. They asign me a case # XXX against Calesa [XXX] , HNC CALESA TOYOTA, TOYOTA FINANCIAL SERVICES,INC TOYOTA DE PUERTO RICO. The unit is at the Dealer I Don't want it. Thanks! GOD nothing happens to my family, neigbhor. The unit don't crash. Is like new with also all the plastic on their seat. Only run XXX. The Unit Total cost is $ 52,730.16. I also wrote and call Toyota Services Center and visit Toyota main office in Puerto Rico, I wrote a letter to Toyota Chairman Mr. Aika Toyota. With respect, care, love a [XXX] Mr. [XXX] Puerto Rico Phone: [XXX] [XXX [XXX] ! INFORMATION REDACTED PURSUANT TO THE FREED [XXX] [XXX] XX] )(6 [XXX] RMATIO [XXX] TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11734593The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System). While driving approximately 10 MPH out of a driveway, the vehicle lost power. The vehicle was taken to the residence. The vehicle was then taken to a dealer; however, a diagnostic test was not performed. The dealer was notified of the active recall and took possession of the vehicle, and provided the contact with a loaner. The manufacturer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 800.
NHTSA complaint 11733604The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V86900 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was taken to another dealer, Town Toyota (500 3rd St SE, East Wenatchee, WA 98802), where the vehicle remained while awaiting parts. The manufacturer was informed of the failure, and a dispute was filed to buy back or trade the vehicle. The contact had not experienced a failure.
NHTSA complaint 11730831Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.