AutoStatsIQ
Data through Oct 2026
Model year

2025 Toyota Grand Highlander Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (2)Complaints (0)Investigations (1)Bulletins (41)
Recall campaigns covering this model year21.03M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 Toyota Grand Highlander Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

2 recall campaigns cover the 2025 Toyota Grand Highlander Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Toyota Grand Highlander Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
26V-179Mar 24, 2026Load carrying capacity modification label may display inaccurate added weight valuesEquipment8,230Part replacement
25V-744Oct 30, 2025Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverseBack-over prevention1,024,407Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2025 Toyota Grand Highlander Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    1 NHTSA investigation on file

    • DP26006 Defect petition, Engine and cooling
      Road debris/rocks damaging the heat exchangers
      Opened Aug 20, 2026, still open
    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    41 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
      Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • T-SB-0060-25 Aug 19, 2025 · Service Bulletin/Repair Instructions
      Some customers of 2024 – 2025 model year Grand Highlander Hybrid vehicles may experience one or more of the following complaints when the low fuel level warning light illuminates: •The total amount of fuel dispensed during refueling is less than the custome…
    • T-SB-0111-24 Rev1 Jul 15, 2025 · Service Bulletin/Repair Instructions
      Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit an abnormal fluttering and/or vibration across the rear-center section of the hood. This phenomenon is most notable on darker color vehicles. However, this conditi…
    • T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
      The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
    • T-SB-0037-25 Apr 18, 2025 · Service Bulletin/Repair Instructions
      Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving ass…
    • T-TT-0779-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • T-SB-0037-25 Apr 18, 2025 · Service Bulletin/Repair Instructions
      Some 2024 – 2025 model year Grand Highlander and Grand Highlander Hybrid vehicles may exhibit a condition where the Blind Spot Monitor (BSM) system is inoperative, there is a BSM malfunction message on the multi-information display (MID), or the driving ass…
    • T-TT-0779-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • T-SB-0028-25 Feb 24, 2025 · Service Bulletin/Repair Instructions
      Some 2023 – 2025 Crown and 2024 – 2025 Grand Highlander Hybrid vehicles equipped with a Hybrid Transmission Assembly HPC60 may exhibit a shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is greater than 76…
    • T-SB-0021-25 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • T-SB-0028-25 Feb 24, 2025 · Service Bulletin/Repair Instructions
      Some 2023 – 2025 Crown and 2024 – 2025 Grand Highlander Hybrid vehicles equipped with a Hybrid Transmission Assembly HPC60 may exhibit a shudder sensation when the vehicle is at a complete stop, the State of Charge (SOC) of the HV Battery is greater than 76…
    • T-SB-0021-25 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • T-SB-0015-25 Jan 29, 2025 · Service Bulletin/Repair Instructions
      Some 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration s…
    • T-SB-0013-25 Jan 24, 2025 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle…
    • T-SB-0011-25 Jan 23, 2025 · Service Bulletin/Repair Instructions
      When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S…
    • T-SB-0115-24 Dec 6, 2024 · Service Bulletin/Repair Instructions
      Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper ope…
    • T-SB-0104-23 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
    • T-SB-0004-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (…
    • T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
      Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin …
    • T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • T-SB-0021-24 Rev2 Nov 22, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0021-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0004-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (…
    • T-SB-0104-23 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
    • T-SB-0023-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0021-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0004-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (…
    • T-SB-0104-23 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
    • T-SB-0023-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0023-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0021-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0023-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0021-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
      This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
    • T-SB-0004-24 Feb 6, 2024 · Service Bulletin/Repair Instructions
      TSB: 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Serv…
    • T-SB-0104-23 Dec 21, 2024 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    Source: NHTSA manufacturer communications files.
    About service bulletins