AutoStatsIQ
Data through Oct 2026
Model year

2025 Toyota Highlander Hybrid

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (3)Complaints (0)Investigations (0)Bulletins (40)
Recall campaigns covering this model year31.71M vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2025 Toyota Highlander Hybrid by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2025 Toyota Highlander Hybrid

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Toyota Highlander Hybrid
CampaignFiledSubjectComponentVehiclesRemedy
26V-128Mar 5, 2026Second-row seat backs may fail to lock into position during seat back adjustmentSeats686,588Part replacement
25V-872Dec 17, 2025Third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupantSeat belts39Repair or modification
25V-744Oct 30, 2025Software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverseBack-over prevention1,024,407Software update
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2025 Toyota Highlander Hybrid

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    40 manufacturer communications cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • T-SB-0110-20 Rev2 Aug 20, 2026 · Service Bulletin/Repair Instructions
      OBSOLETE NOTICE August 20, 2026: This bulletin is now obsolete. Please see T-SB-0051-26.
    • T-SB-0040-24 Rev1 Jun 25, 2026 · Service Bulletin/Repair Instructions
      Some 2020 – 2026 model year Highlander and Highlander Hybrid vehicles may exhibit a water leak from the roof rack attachment clips. This may be caused by the sealant in the roof channel obstructing the proper seating position for the clip gasket.
    • T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
      Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
    • T-SB-0083-25 Nov 7, 2025 · Service Bulletin/Repair Instructions
      A new head unit software update is available for 2022 – 2025 model year Tundra, and Tundra Hybrid; 2023 – 2025 model year Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Mirai, and Sequoia Hybrid vehicles equipped with Toyota Multimedia …
    • T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
      The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
    • T-TT-0779-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • T-TT-0779-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
      To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
    • T-SB-0021-25 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • T-SB-0021-25 Feb 10, 2025 · Service Bulletin/Repair Instructions
      Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bu…
    • T-SB-0013-24 Rev1 Feb 10, 2025 · Service Bulletin/Repair Instructions
      The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is als…
    • T-SB-0015-25 Jan 29, 2025 · Service Bulletin/Repair Instructions
      Some 2021 – 2025 model year Toyota vehicles may require the download and installation of vehicle specific software or configuration software when the Electronic Control Unit (ECU) is replaced. GTS+ software has been modified to indicate when configuration s…
    • T-TT-0771-25 Jan 28, 2025 · Service Bulletin/Repair Instructions
      Some 2021-2025 MY Highlander HV, Sienna HV, RAV4, and RAV4 HV, may exhibit an oil leak from the area where the camshaft cover, camshaft housing, and the timing chain covers meet. This is typically seen on the exhaust side of the engine.
    • T-SB-0013-25 Jan 24, 2025 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle…
    • T-SB-0011-25 Jan 23, 2025 · Service Bulletin/Repair Instructions
      When certain vehicle ECUs are replaced, the ECU Security Key must be written in order for that ECU to communicate on the vehicle network. The GTS+ Software Health Check Results screen has been enhanced to help identify if a replacement ECU requires an ECU S…
    • T-SB-0110-20 Rev2 Dec 10, 2024 · Service Bulletin/Repair Instructions
      This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the batter…
    • T-SB-0104-23 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
    • T-SB-0004-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (…
    • T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
    • T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
    • T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
      Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
    • T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
      Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin …
    • T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
      Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
    • T-SB-0021-24 Rev2 Nov 22, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0102-24 Oct 31, 2024 · Service Bulletin/Repair Instructions
      Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper ope…
    • T-SB-0021-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0004-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (…
    • T-SB-0104-23 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
    • T-SB-0023-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0021-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0004-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (…
    • T-SB-0104-23 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle …
    • T-SB-0023-24 Rev1 Jun 14, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0023-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0021-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-SB-0023-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component / part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehic…
    • T-SB-0021-24 Apr 5, 2024 · Service Bulletin/Repair Instructions
      A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance ar…
    • T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
      This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
    • T-SB-0004-24 Feb 6, 2024 · Service Bulletin/Repair Instructions
      TSB: 2025 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Serv…
    • T-SB-0104-23 Dec 21, 2024 · Service Bulletin/Repair Instructions
      TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
    Source: NHTSA manufacturer communications files.
    About service bulletins