SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Aug 8, 2019 to May 27, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 20V-682 | Nov 4, 2020 | Low-pressure fuel pump inside the fuel tank may fail | Fuel system | 1,525,742 | Part replacement |
| 18V-887 | Dec 13, 2018 | Over time, the seat belt tension sensor wire harness may break and deactivate the front passenger air bag, knee air bag, and passenger… | Airbags | 89,740 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
2018 Toyota Landcruiser. Potential vehicle crash, injury, damage, loss of value, reduced lifespan & reliabilty. Issue #1 - 2-3 times a month I experience shift shock. The transmission hesitates shifting up between 1->2 gear or down 2->1 gear at less than 15 mph. Depending how far you push the accelerator to force it to shift into gear, the car can shift into gear after hesitating so hard it feels like the vehicle was hit from behind. Dealer checked for codes and nothing was recorded despite being an anomalous event and Toyota having a HISTORY OF SHIFT SHOCK. 2016-2017 Landcruiser and issued a TSB [XXX] Contacted Toyota to report the issue and was told they have not received any reports for my year or later, which is likely untrue. If the ECU/TCU was coded to log shift shock I think they’d have a lot of reports. FYI Toyota is having similar issues with the 2025 Lexus GX550. Issue #2 - shift hesitation of 1-2 seconds before shift shock may result in a crash or injury. Normally experience shift shock slowing down close to a stop in left turn lane to cross oncoming traffic. The pause results in a delay of acceleration that may result in a crash causing injury and damage to property. Transmission hesitation/shift shock can also occur slowing down for a red light changing to green where you almost come to a stop then need to accelerate suddenly. The hesitation may result in the vehicle being rear ended due to loss of speed/control. Issue #3 - shift shock could also result in a crash or loss of control dealing with slippery conditions caused by rain, snow, ice. I live in Colorado and experience all 3. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11663153Driving on trail ridge road in Estes park. Fuel boiled and gas flowed out of the vehicle around the gas cap. It presents a real fire and environmental risk in addition to causing property damage to the vehicle by potentially damaging the paint with the boiling fuel. The government has not done anything to address this design flaw with Toyota despite it being known for decades. This has been present with the 80, 100, 200 series vehicles plus the Toyota Tundra, Lexus GX and Lexus LX. There are a frightening number complaints about this. Just google Landcruiser, Tundra, Lexus GX, Lexus LX and fuel boil. Post #54 on this thread gives a good explanation as to the problem and cause (design flaw). https://forum.ih8mud.com/threads/gas-fuel-vapors-fumes-visible-from-gas-door.1255549/page-4
NHTSA complaint 11463798THE VEHICLE WAS IN A FRONT COLLISION OVER 50MPH AND THE AIRBAGS DID NOT DEPLOY.
NHTSA complaint 11267000TL* THE CONTACT OWNS A 2018 TOYOTA LAND CRUISER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V887000 (AIR BAGS). CHEROKEE COUNTY TOYOTA (301 LIBERTY BLVD, CANTON, GA 30114, 770-383-1434) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THERE WAS NO TIMEFRAME FOR WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT ALSO STATED THAT THE HEADLIGHTS DID NOT ILLUMINATE AS DESIGNED AND THE VISIBILITY RANGE WAS LIMITED TO THIRTY FEET. THE CONTACT CALLED THE MANUFACTURER AND WAS PROVIDED CASE NUMBERS: 1904090864 AND 190421-000096. THE CONTACT WAS ADVISED THAT THE CASES WOULD BE CLOSED SINCE TOYOTA DETERMINED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint 11242609Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.