Model year

2021 Toyota Land Cruiser

SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Sep 4, 2025 to Sep 4, 2025.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2021 suv
Severity index0.02021 suvs average 6.1
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2021 Toyota Land Cruiser peaked in 2025, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202512026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

No campaigns match these filters.Reset filters
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2021 Toyota Land Cruiser

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2021 Toyota Land Cruiser

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Sep 4, 2025Failure Aug 29, 2025Plymouth, MNUnknown or other

    Water pump failed at under 60k, but was just over 60k miles when I brought into Toyota Dealer (Rudy Luther, Minnetonka MN). Toyota denied claim and won’t stand behind a water pump failure. This part doesn’t have any maintenance needed per manufacture documentation within the miles I have on vehicle. Further - this is becoming a topic within many forums that Toyota has an issue with water pumps and is fully aware of this. I’d like to see Toyota take care of this issue and pay for this repair.

    NHTSA complaint 11685165
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

74 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
    Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
    The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
  • T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
    To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
  • T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
    To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste…
  • T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
    Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin …
  • T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-SB-0061-23 Rev1 May 17, 2024 · Service Bulletin/Repair Instructions
    Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination.
  • T-SB-0062-23 Rev1 May 15, 2024 · Service Bulletin/Repair Instructions
    Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small…
  • T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
    This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
  • T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
    Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t…
  • T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
    This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles.
  • T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-TT-0754-24 Apr 11, 2024 · Service Bulletin/Repair Instructions
    Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wir…
  • T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi…
  • T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before…
  • T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
    Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl…
  • T-TT-0754-24 Apr 11, 2024 · Service Bulletin/Repair Instructions
    Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wir…
  • T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
    This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
  • TSB005823 Aug 21, 2023 · Service Bulletin/Repair Instructions
    TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l…
  • TSB003220 Aug 17, 2023 · Service Bulletin/Repair Instructions
    TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the c…
  • TTT073723 Aug 17, 2023 · Service Bulletin/Repair Instructions
    TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers…
  • T-SB-0094-21 Rev Nov 23, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this serv…
  • TSB001221Rev2 Jun 14, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t…
  • TSB001221Rev2 Jun 14, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t…
  • TSB009421Rev1 May 26, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this serv…
  • TTT069522 May 13, 2022 · Service Bulletin/Repair Instructions
    TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
  • T-TT-0687-22 Mar 8, 2022 · Service Bulletin/Repair Instructions
    TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
  • T-SB-0009-22 Feb 18, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2020 ? 2021 model year Land Cruiser vehicles may exhibit a harsh 4 ? 3 downshift during deceleration from 45 ? 5 mph. This condition typically occurs at low mileage and may also be found during the Pre-Delivery Service (PDS) inspection. This condi…
  • T-SB-0012-21 Rev Feb 1, 2022 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t…
  • T-SB-0003-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
    TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring D…
  • Toyota PRO19-02 Jan 12, 2022 · Service Bulletin/Repair Instructions
    POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests …
  • T-SB-0094-21 Nov 23, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this serv…
  • T-TT-0663-21 Sep 3, 2021 · Service Bulletin/Repair Instructions
    TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
  • T-SB-0050-21 Jul 6, 2021 · Service Bulletin/Repair Instructions
    TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term…
  • Toyota PRO21-UFR May 24, 2021 · Service Bulletin/Repair Instructions
    UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
  • T-PG007-01 May 4, 2001 · Service Bulletin/Repair Instructions
    Replacement vin plates.
  • T-PG002-91 Jan 18, 1991 · Service Bulletin/Repair Instructions
    Product general information.
  • Toyota Safety Re Mar 17, 2021 · Service Bulletin/Repair Instructions
    Toyota Safety Recall and Service Campaign - Technician Certification Requirements
  • T-SB-0012-21 Mar 5, 2021 · Service Bulletin/Repair Instructions
    TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint…
  • T-SB-0032-20 Rev Feb 3, 2021 · Service Bulletin/Repair Instructions
    TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the c…
  • T-SB-0029-20 Rev Oct 22, 2020 · Service Bulletin/Repair Instructions
    TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the veh…
  • T-SB-0035-20 Rev Oct 22, 2020 · Service Bulletin/Repair Instructions
    TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and mainten…
  • T-TT-0628-20 Oct 21, 2020 · Service Bulletin/Repair Instructions
    TT: HVAC drain tube is found to be blocked/clogged.
  • T-SB-0037-20 Rev Oct 20, 2020 · Service Bulletin/Repair Instructions
    TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-te…
  • T-SB-0103-20 Oct 16, 2020 · Service Bulletin/Repair Instructions
    TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Toyota vehicles.
  • T-SB-0028-20 Rev Oct 9, 2020 · Service Bulletin/Repair Instructions
    TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Serv…
Source: NHTSA manufacturer communications files.