Complaints over time
Complaints about the 2020 Toyota Mirai peaked in 2023, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Toyota Mirai
Sedan, 4x2, built in Japan. Owner complaints on file from Aug 28, 2023 to Aug 28, 2023.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Below the median 2020 sedan
Severity index100.02020 sedans average 8.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Toyota Mirai name speed control
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2020 Toyota Mirai
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Toyota Mirai
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 28, 2023Failure Aug 13, 2023Diamond BAR, CAVehicle speed controlCrash1 injured
I was backing up my car very slowly from my friend's drive way to center of street, all the sudently the car lost control, keep backing up with very fast speed 360 degree to hit neighber's front yard wall and concrete street light. back of my car smasshed and total lost.
NHTSA complaint 11541225
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
111 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- T-SB-0106-22 Rev2 Jan 30, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. - T-SB-0001-26 Jan 28, 2026 · Service Bulletin/Repair Instructions
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. - T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. - T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - T-SB-0106-22 Rev2 Feb 11, 2025 · Service Bulletin/Repair Instructions
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicle… - T-SB-0106-22 Rev2 Feb 11, 2025 · Service Bulletin/Repair Instructions
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicle… - T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin … - T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0061-23 Rev1 May 17, 2024 · Service Bulletin/Repair Instructions
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. - T-SB-0062-23 Rev1 May 15, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-TT-0754-24 Apr 11, 2024 · Service Bulletin/Repair Instructions
Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wir… - T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-TT-0754-24 Apr 11, 2024 · Service Bulletin/Repair Instructions
Customers have expressed concerns about the performance of Qi Wireless Chargers. Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wir… - T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. - TSB010622 Feb 20, 2024 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable ve… - TSB005823 Aug 21, 2023 · Service Bulletin/Repair Instructions
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l… - TSB003220 Aug 17, 2023 · Service Bulletin/Repair Instructions
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the c… - TTT073723 Aug 17, 2023 · Service Bulletin/Repair Instructions
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers… - T-SB-0057-18 May 30, 2023 · Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle … - T-SB-0119-20 Obs Dec 8, 2022 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete. Please see T-SB-0106-22. - T-SB-0106-22 Dec 7, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable v… - TSB001221Rev2 Jun 14, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t… - TSB001221Rev2 Jun 14, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t… - TTT069522 May 13, 2022 · Service Bulletin/Repair Instructions
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. - TTT063620 Mar 17, 2022 · Service Bulletin/Repair Instructions
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions - T-SB-0012-21 Rev Feb 1, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t… - T-SB-0003-22 Jan 28, 2022 · Service Bulletin/Repair Instructions
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring D… - Toyota PRO19-02 Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests … - T-SB-0119-20 Rev Dec 21, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable ve… - T-TT-0578-19 Rev Oct 1, 2021 · Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer f… - T-TT-0631-20 Rev Sep 1, 2021 · Service Bulletin/Repair Instructions
TT: NOTE: This document only applies to certain audio packages for the following vehicles. 2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM repl… - T-SB-0080-19 Rev Jul 26, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help min… - T-TT-0660-21 Jul 12, 2021 · Service Bulletin/Repair Instructions
TT: During vehicle inspections, when the vehicle under covers are removed, debris is found on the undercover near the end of the hydrogen tank. Upon closer inspection the debris is found to be coming from the end protector of the tank. - Toyota PRO21-UFR May 24, 2021 · Service Bulletin/Repair Instructions
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL - T-SB-0119-20 Rev May 13, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable ve… - T-PG007-01 May 4, 2001 · Service Bulletin/Repair Instructions
Replacement vin plates. - T-PG002-91 Jan 18, 1991 · Service Bulletin/Repair Instructions
Product general information. - Toyota Safety Re Mar 17, 2021 · Service Bulletin/Repair Instructions
Toyota Safety Recall and Service Campaign - Technician Certification Requirements - T-TT-0636-20 Rev Mar 12, 2021 · Service Bulletin/Repair Instructions
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions. - T-SB-0012-21 Mar 5, 2021 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint…
Source: NHTSA manufacturer communications files.