Complaints over time
Complaints about the 1997 Toyota Prerunner peaked in 2004, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1997 Toyota Prerunner
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in Japan. Owner complaints on file from Jul 12, 2004 to Jun 25, 2007.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints3Below the median 1997 suv
Severity index0.01997 suvs average 13.8
First 24 months0Complaints in its first two years
Components
33% of complaints about the 1997 Toyota Prerunner name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 1997 Toyota Prerunner
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1997 Toyota Prerunner
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
3 complaints on file, page 1 of 1.
- Filed Jun 25, 2007Failure Jun 25, 200718,502 milesDowney, CATires
THE WRANGLER AT/D2 I PURCHASED YESTERDAY AT SAMS CLUB MAY HAVE A FACTORY DEFECT. I BOUGHT A PAIR OF LT265/75/R16. IT ALREADY HAD THIS SIZE OF TIRES WHEN I BOUGHT THE VEHICLE USED 7 YEARS AGO. THE TECHNICIAN AT THE STORE SAID HE WAS NOT ALLOWED TO INSTALL THEM BECAUSE MY SUV SHOULD HAVE 265/70/16 TIRES. I HAVE NEVER HAD THIS PROBLEM BEFORE. I PURCHASED A PAIR OF 265/75/R16 AT DISCOUNT TIRES A YEAR AGO WITHOUT ANY PROBLEM. SO, I PURCHASED THIS PAIR OF TIRES AT SAMS, ANYWAY, AND HAD THEM INSTALLED THIS MORNING AT A LOCAL TIRE SHOP. THE TIRES WERE MOUNTED AND BALANCED AND I DROVE OUT OF THE SHOP AND HEADED TO WORK ON THE FREEWAY. I WAS ON THE FREEWAY FOR ONLY 2 MILES, AT 60MPH, WHEN A HEARD A HISSING NOISE AND THE SUV PULLED TO ONE SIDE. I MANAGED TO PULLED OUT OF THE FREEWAY AND ONE OF MY NEW TIRES WAS FLAT. I INSPECTED THE TIRE AND THERE WERE NO NAILS, SCREWS OR HOLES ON THE THREAD. HOWEVER, I NOTICED THAT THERE IS A LITLE DEFECT ON THE THREAD PATTERN AND WHAT APPEARS TO BE A HOLE, OR A CHUNK OF RUBBER MISSING, RIGHT NEXT TO THIS PATTERN DEFECT WHERE THE THREAD ENDS AND SIDEWALL BEGINS. THE REST OF THE TIRE LOOKS TO BE RADIALLY SYMMETRICAL AS IS THE OTHER TIRE ENTIRELY. COULD YOU PLEASE HELP ME WITH MY PROBLEM? I PURCHASED GOODYEAR TIRE PRECISELY BECAUSE ITS QUALITY REPUTATION. NOW, THE TECHNICIAN AT SAMS WHO SOLD ME THE TIRES SAYS THAT HE CANNOT HELP ME AND THE OWNER OF THE LOCAL TIRE SHOP(SAHUAYO TIRES, LYNWOOD, CA, 310-638-7077) WOULD PROBABLY DENY ANY INSTALLATION WORKMANSHIP DEFECTS. I AM TAKING THE SUV BACK TO THE TIRE SHOP TOMORROW TO SEE EXACTLY WHAT THE PROBLEM IS. I AM GOING TO ASK THEM TO DISMOUNT THE TIRE AND TAKE A CLOSER LOOK FROM THE INSIDE. BUT, IF THE TIRE IS RUINED AND IS DETERMINED TO BE BECAUSE OF THIS SUSPECTED FACTORY DEFECT, THEN I WOULD APPRECIATE VERY MUCH YOUR HELP TO RESOLVE THIS SITUATION. I AM CERTAIN THAT I DIDN'T RUN OVER ANY DEBRIS ON THE ROAD AND I SHOULD BE ENTITLE TO SOME KIND OF BASIC FACTORY WARRANTY. I HOPE TO HEAR FROM YOU SOON.
NHTSA complaint 10194173 - Filed Dec 21, 2006Failure Dec 21, 200675,000 milesNorth Wales, PASeal
REAR AXLE SEALS ON VEHICLE NEED REPLACING. HAS LEAD TO DAMAGE OF REAR BRAKES AND ROTORS THAT WILL IN TURN NEED TO BE REPLACED. WHY IS THIS NOT A RECALL OR SOME BULLETIN TO OWNERS AS THIS COULD BE A DANGEROUS EQUIPMENT FAILURE? CAR HAS 75K MILES AND VERY WELL MAINTAINED, NO OFF ROAD USE. *NM
NHTSA complaint 10176745 - Filed Jul 12, 2004Failure Jun 28, 2004103,477 milesWilmington, DEService brakes, Foundation components
CONSUMER TOOK VEHICLE FOR INSPECTION AND WAS TOLD THAT THERE WERE NO REAR BRAKES. THERE WAS A SEAL FAILURE IN REAR AXLE BRAKES. REPAIRS WERE MADE, BUT CURRENTLY REAR BRAKES MALFUNCTIONED AGAIN. *AK
NHTSA complaint 10081693
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
6 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- Toyota PRO19-02 Jan 12, 2022 · Service Bulletin/Repair Instructions
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any customer that requests … - T-PG007-01 May 4, 2001 · Service Bulletin/Repair Instructions
Replacement vin plates. - T-PG002-91 Jan 18, 1991 · Service Bulletin/Repair Instructions
Product general information. - Toyota Safety Re Mar 17, 2021 · Service Bulletin/Repair Instructions
Toyota Safety Recall and Service Campaign - Technician Certification Requirements - Safety Recall an Jul 21, 2016 · Service Bulletin/Repair Instructions
Update on Technician Certification Requirements. - BO01900 Jul 28, 2000 · Service Bulletin/Repair Instructions
SUBJECT REGARDING FRONT MUDGUARDS FOR VEHICLES STARTING WITH VIN 4TAPM62N*YZ653866. *TT
Source: NHTSA manufacturer communications files.