2024 Toyota RAV4 Prime

29 complaints on file, page 1 of 2.

1. Filed Sep 17, 2026Failure Sep 16, 2026Bartlett, TNVisibility/wiper

   skylight glass shutter when driving at low speed on freeway 40, no big trees or item can explain it.

   NHTSA complaint 11765120
2. Filed Apr 23, 2026Failure Apr 23, 2026fishkill, NYSeats

   un-commanded drivers seat movement

   NHTSA complaint 11733328
3. Filed Apr 4, 2026Failure Apr 4, 2026Canton, GAService brakes

   I am reporting a serious safety issue involving my vehicle where the braking system did not respond as expected during an emergency. While traveling southbound on I-575 in Georgia, I experienced a sudden tire blowout. As I moved to the shoulder and applied the brakes firmly, the vehicle did not slow down as expected. Despite pressing the brake pedal continuously and with significant force, the vehicle continued traveling for approximately 1–2 miles before finally coming to a stop near Exit 11. This was a highly dangerous situation, as the brakes appeared to be ineffective during a critical moment. Fortunately, there was no crash or injury. After the incident, the vehicle was towed to a Toyota service center (Cherokee Toyota) where the damaged tire was repaired/replaced. I was informed that no other mechanical issues were found. However, I remain concerned that the braking system may have a defect or intermittent issue that was not detected during a standard inspection. Given the severity of the incident, I request a thorough investigation into the braking system performance under such conditions. A failure or significant delay in braking response presents a major safety risk.

   NHTSA complaint 11729161
4. Filed Apr 2, 2026Failure Jan 19, 2026El Cajon, CAUnknown or other

   The car was under warranty and experienced a transaxle failure while on a highway between Yuma, AZ and Tucson, AZ. The dealer who inspected and repaired the car determined the cause to be a flawed cooler replacement by a body shop in which transmission fluid was not properly replaced subsequent to a left front fender bender accident, which voided the warranty. (Fluids were dry on inspection; no leaks/issues identified at our residence or during "Toyota Care" X2 following the body shop repair.) The car worked flawlessly for one year after the body shop repair until the transaxle failed. Issue: There were no warning messages to indicate a problem with the fluid level until immediately before the catastrophic failure; we were able to get the car to the side of the road right before the wheels locked but had we not, a serious crash could have occurred. Toyota tells us there is no alert for fluids since they have designed the transaxle as a "closed system". However, conditions exist that could compromise this closed system so consumers (and service dealerships) should have a way to proactively identify a fluid level problem so it can be remedied to avoid potential safety hazards related to an abrupt failure.

   NHTSA complaint 11728891
5. Filed Mar 17, 2026Failure Mar 17, 2026Vero Beach, FLElectrical system

   The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.

   NHTSA complaint 11724902
6. Filed Feb 25, 2026Failure Oct 29, 2025Jamaica Plain, MAElectrical system

   The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM). The vehicle was taken to the local dealer, and the contact was informed that the part needed to perform the recall repair was not yet developed. The contact stated that the vehicle remained with the dealer for four months. The contact was provided with several loaner vehicles, but no ETA was available for parts availability. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

   NHTSA complaint 11720370
7. Filed Feb 20, 2026Failure Jan 12, 2026Colorado Springs, COElectrical system, Engine, Fuel/propulsion system

   Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in february 2024 for the new 2024 prius prime. 4. My prius trade in was financed with TOYOTA financial (TOYOTA motor corporation). 5. I purchased a new 2024 TOYOTA pruis prime from TOYOTA carlock in tupelo, ms with odometer statement of "10 miles". 6. The vehicle was on the showroom floor. 7. The vehicle had a dead battery, and the salesman said i could test drive another like kind vehicle instead. 8. The salesman claimed it was a "new" car. 9. My former residence prior to december 5, 2025 was [XXX] . 10. I notified TOYOTA financial (lender) about the car odometer fraud. 11.I notified carlock TOYOTA about the odometer fraud. 12. Neither TOYOTA financial nor the dealership offered any help after being notified of fraudulent contracts. 13. I reported them to the Mississippi bbb. don 14.I took my prius to the dealership for its scheduled maintenance several times in tupelo Mississippi. 15.I drove the vehicle for UBER for several months before travelling to Colorado for the holidays between november and december 2025. 16. I now reside at [XXX] since january 1, 2026. 17. The new 2024 prius prime broke down on rt. 83 in Colorado Springs in the middle of a winter storm. 18. I was trapped in the car for over 2 hours in freezing temperatures while waiting for my "prepaid roadside services". 19.I was able to receive a "loaner" from TOYOTA Colorado Springs just before they closed for the night. The loaner had a cracked windshield and came with a contract charging "$80 per day rental" 20. The dealership refused to deliver warranty services covered under the warranty and attempted to charge me . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11719372
8. Filed Feb 10, 2026Failure Feb 10, 20268,000 milesHonolulu, HIElectrical system

   The contact owns a 2024 Toyota Rav4 Prime. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated. The contact stated that while turning off the vehicle, the check engine warning light and the malfunction warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and determined that rusted wiring cable had caused the failure. The vehicle was not repaired. The contact was informed that the part needed to be ordered to repair the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 8,000.

   NHTSA complaint 11716977
9. Filed Jan 29, 2026Failure Jan 3, 2026134,000 milesWorcester, MAElectrical system

   The contact owns a 2024 Toyota Rav4 Prime. The contact stated that recently the front display screen and instrument cluster became inoperable. The contact stated that prior to the failure, the instrument cluster was intermittently failing. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System). The contact advised the dealer of the recall, but was informed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 134,000.

   NHTSA complaint 11714133
10. Filed Jan 28, 2026Failure Sep 11, 2025Ashton, IDElectrical system

    The contact owns a 2024 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the instrument panel was inoperable, preventing the contact from seeing the speed, fuel, safety features, or warning lights. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unknown.

    NHTSA complaint 11713978
11. Filed Jan 6, 2026Failure Dec 17, 2025Philadelphia, PADefroster/defogger/hvac system

    Road debris damaged AC condenser that cools batteries of RAV4 Prime. A quick google search yields many other cases over multiple model years highlighting a design failure on the part of Toyota. Not only is the repair costly, if not quickly remedied could lead to damaged hybrid batteries and possibly even fire.

    NHTSA complaint 11709171
12. Filed Jan 1, 2026Failure Jan 1, 2026baltimore, MDVisibility/wiper

    the back glass spontaneously shattered

    NHTSA complaint 11708205
13. Filed Dec 6, 2025Failure Dec 5, 2025Akron, NYService brakes

    I was driving on a busy road at rush-hour. I was behind a school bus at a light. I stopped the car the way I always do but the car kept inching up very very slowly. I could not stop the car. It just kept moving until I hit the back of the bus!!! there was no damage to the bus, but my vehicle has a lot of damage on it. It was almost new 2024 RAV4 prime!!! I have since read that there have been a lot of recalls on this vehicle for brake problems. I could not drive the car and had to have it towed to the dealership Of course they say they know nothing of anything like this and were very uncooperative. I have been leasing the car with the agreement to buy it outright at the end of the term and now I am afraid of this car! I am a senior citizen, and I drive my grandchildren all over.. please help!!

    NHTSA complaint 11703466
14. Filed Nov 19, 2025Failure Nov 14, 2025Olga, WAWarning, Assist

    Hazard (fishtailing risk): In rain with LTA ON, small but critical driver steering corrections near center are overridden by EPS/LTA, which apply centering torque into steering dual compliance creating a real steering wheel deadband canceling the driver’s turning of the wheel across the deadband; then the steered wheels snap abruptly to the steering wheel position. The significantly delayed response and snap overcorrection, caused cause fishtailing (causing a miss with a car, then a semi), just like the car suddenly had loose ball joints. Conditions: ~40–50 mph, intermittent heavy rain, wipers high, spray, occasional false lane detections. Dealer response: Acknowledged the general behaviour. Refused diagnostics; advised turning LTA OFF or lowering sensitivity. Reference: Technical appendix in Toyota.txt (mechanism, thresholds, dual‑compliance explanation, SAE 2019‑01‑1516). SAE Technical Paper 2019-01-1516 (Fu et al., "Control Strategy to Reduce Torque Oscillation of the Electric Power Steering System") Observer credentials: Retired 39-year integrated circuit design engineer; 23 US patents (~8 involving nonlinear feedback/deadband control).

    NHTSA complaint 11700388
15. Filed Nov 19, 2025Failure Nov 14, 2025Chestnut Hill Brookline, MAElectrical system

    The electronic dashboard with speedometer, and information regarding mechanical functions and fuel has gone blank. This recall has been issued however, Toyota does not yet have a fix. They are estimating sometime in December, however no specific date for a fix. I have followed up with the Toyota dealer who stated that I should file a complaint regarding the delay in a fix.

    NHTSA complaint 11700264
16. Filed Jul 29, 2025Failure May 13, 2025Rio Blanco, PRAutomatic emergency braking, Vehicle speed controlCrash

    The driver was pulling into a friend's carport. After crossing a small curb her foot was taken off the gas and was moving to the brake. The car was going slightly uphill as slow as a car can go with no gas pedal depressed. The car then accelerated as if someone pressed the gas to the floor. In a matter of 8 feet it gained enough speed and momentum that when it hit our friend's parked car the 4 door SUV was pushed forward 4 feet. The gas pedal was never pushed by the driver. No failed component was ever identified by multiple inspections by the Toyota dealership, the insurance company, the body shop and the 3rd party company hired by Toyota to download the ACM data and the Vehicle Control History. We had filed a complaint with the Toyota Brand Engagement center hoping Toyota would make a proper investigation. A police report was made also. No one was injured but the homeowner was standing a few feet away. It could have been much worse. There were no warning messages, the emergency braking did not engage, and the airbags did not deploy. Earlier in the day the car's proximity sensors were beeping with no indication of what was setting them off. It took 3 cycles of park to drive to stop the beeps. The driver even walked around the car to try to identify what was setting it off. After the crash the passenger side rear window went down by itself and the rear liftgate went up. It took 7 weeks for Toyota Corp Legal to respond saying they found nothing wrong. To this day they have not shared the Vehicle Control History raw data with us. Their response made no mention of them looking into a failure of the ADAS system with regard to the Cruise Control or any other sensors that send signals to the throttle. I am attaching their response and various other inspects and reports. Also a ring video of the crash poorly converted to a gif. No option to attach a video is in the instructions.

    NHTSA complaint 11676998
17. Filed Jul 1, 2025Failure Jun 6, 2025EL Paso, TXElectrical system, Power train, Service brakesCrash

    While driving at no more than 5 mph, looking for a parking space, the car suddenly accelerated dramatically. I vigorously applied pressure to the brake but the car continued to go forward, sideswiping a parked pickup truck and crashing through a metal fence and coming up against a rock wall. Fortunately, there were no pedestrians walking through the parking lot and no one was injured. I don’t know if the problem has been reproduced or confirmed by a dealer or independent service center. The vehicle has been inspected by an inspector hired by the manufacturer and also inspected by my auto insurance representative. There were no warning lamps, messages, or symptons of this sudden unintended acceleration prior to the failure.

    NHTSA complaint 11670603
18. Filed Jun 13, 2025Failure Jun 13, 2025North Bend, WABody, Unknown or other1 injured

    Moonroof spontaneously exploded while driving on the highway. The moonroof was closed, no one was trying to open it. All windows were closed, no one was trying to open them. My husband was driving and differently we heard a loud explosion which sounded like a shotgun going off and thought someone was shooting at us. I looked behind the car and could see glass flying everywhere. We safely pulled over and the entire moon roof had randomly and spontaneous exploded. No collision. Nothing fell on us etc. A quick Google search with show you that this is not uncommon for my car's make and model. Something needs to be done! It was terrifying and could have killed is all in the car from the panic hat ensure the

    NHTSA complaint 11666876
19. Filed Feb 28, 2025Failure Feb 28, 2025Fullerton, CATires

    My girlfriend's father was driving at normal driving speed on the highway when the tire blew out for no reason. There are multiple blown out sections of the tire on both the internal and external sides of the tire that would appear to be a structural failure. This was definitely not a puncture due to the failures completely around the entire circumference on both sides of the tire. The tire was inflated as per spec. This caused vehicle instability and was a dangerous situation so he had to quickly pull to the side of the highway. The tire is available for inspection. I have not yet taken the car or tire to the shop for inspection. There were no warning lamps or other symptoms prior to the blowout. The tire size is: 235 / 55 R 19 101V

    NHTSA complaint 11645645
20. Filed Jan 8, 2025Failure Jan 7, 2025New Castle, DEVisibility/wiper

    Windshield cracked by itself while pulling out from home garage. No visible signs of hit by foreign object. Cannot feel the crack with finger tips from inside or outside. Crack seems started from defroster.

    NHTSA complaint 11634774