Complaints about the 2017 Toyota RAV4 peaked in 2024, with 47 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
SUV, gasoline, 4x2, built in Canada. Owner complaints on file from Dec 19, 2016 to Sep 11, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 23V-734 | Nov 1, 2023 | Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket,… | Electrical system | 1,853,568 | Part replacement |
| 19V-503 | Jun 28, 2019 | Load carrying capacity modification label may be incorrect | Equipment | 1,325 | Label or owner notice |
| 17V-295 | May 2, 2017 | Spare tire air pressure was not adjusted to the proper pressure as stated on the Tire Pressure Label | Tires | 409 | Repair or modification |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
307 complaints on file, page 1 of 16.
Toyota ABS Actuator Accumulator shows problems after a while. Most common on hybrid vehicles. Signs comes up such ABS Malfunction, Pre-Collision Malfunction, Low Braking Power, and lose traction control.
NHTSA complaint 11763678The tail light assembly on these vehicles seems to be a reoccurring issue reported by other owners on online forums and unfortunately we seem to fall under the same category. Water and moisture constantly gets into the rear brake/turn lighting assembly and has been constantly burning out the bulbs it’s become quite ridiculously expensive now. How was my safety put at risk? Well it’s the brake lights! If my brake lights are out or greatly dimmed from moisture that puts me at a higher risk of having someone rear end me at any moment! No the component has not been inspected again by the dealer! I had already brought it up once during a regular maintenance visit but was ignored. There was no warning lamps or such thing. I can not remember when it first began to give problems. But the most recent incident where I had to change out all the bulbs again was just recently on 09/02/2026
NHTSA complaint 11763224I was pulling into a parking spot in a parking garage and pressed on the brake. The brake pedal did not offer the usual resistance and went flat to the floor. The car began to accelerate and smashed into a concrete I-beam on the wall of the garage. I put the car in park and kept my foot on the brake but it still kept trying to move forward. Then I put it in reverse and it slowly backed away from the wall but still wouldn’t stop with the brake applied and in park. I pulled the emergency brake on and the car stopped and then I turned off the engine.
NHTSA complaint 11760634The sunroof/moonroof glass on my 2017 Toyota RAV4 XLE suddenly shattered while I was driving on the highway. I heard a very loud explosion-like sound, and the sunroof glass broke unexpectedly. I did not observe any object, rock, or road debris striking the sunroof before it shattered. The remaining damaged sunroof and vehicle are currently available for inspection upon request. This incident put my safety and the safety of others at risk because the sunroof shattered unexpectedly while I was traveling on the highway. The sudden loud sound startled me while I was driving, and broken glass was left across the sunroof area and continued to break and fall from the damaged glass. I was concerned that additional pieces could come loose while the vehicle was being driven. The problem has not yet been reproduced or confirmed by a Toyota dealership or independent repair facility. The sunroof has not yet been professionally repaired. At this time, the vehicle and sunroof have not been inspected by Toyota or a Toyota dealership regarding the cause of the failure. I have photographs and/or video documenting the condition of the sunroof after the incident. There were no warning lights, dashboard messages, or other warning symptoms before the sunroof shattered. The failure happened suddenly and without warning while I was driving on the highway.
NHTSA complaint 11755676This vehicle has twice had the same issue where the sunroof drain lines become clogged or dislocated and the water fills the liner in the front driver and passenger seats resulting in flooding in the compartment and mold damage throughout the interior. the mole spore are transmitted throughout the interior. The water damaged the airbags and the electrical harness in the dash of the car resulting in the dashboard electrical system shutting off and restarting spontaneously while driving. The leaks were repairs and the interior replaces in october 2023 and the same incident has recurred in august 2026. The claims adjuster recommends that the entire wiring harness, airbags, and carpets, seats and liners be replaced for health and safety of passengers.
NHTSA complaint 11755337Odometer Fraud. The contact purchased a 2017 Toyota Rav4. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 110,000 and at the time of a Carfax check, it was discovered that the mileage was 300,000.
NHTSA complaint 11754062The liftgate on my 2017 Toyota RAV4 has been having issues for a couple of months. Makes a horrific noise when opening and closing. On several occasions it won't even open but about 5 inches then stops. The driver's side door won't lock/unlock with the smart key fob. I have to manually lock it and then use the "key" in the fob to unlock it. It is very hard to turn the key and I am always afraid it is going to break off in the lock. I feel this is dangerous for me that the time it takes to do this, something could happen to me. I have checked a couple of places for repair of the lock and it can run between $600 and $800 per lock.
NHTSA complaint 11745217Rust on roof by the windshield
NHTSA complaint 11730426Yesterday March 25th 2026 I went to work and parked my 2017 Toyota RAV4 and about 30minutes later it was on fire in the parking lot. The fire happened around the battery area
NHTSA complaint 11727377PCS brake has enormously engaged twice. 1. small branch fell off tree on a dirt road. brakes engaged and should not have and almost caused vehicle to slide off a 1000 foot cliff. 2. auto braked with my dog was in car and broke dogs' leg and cost a 2,000 dollar vet bill. brakes where not needed i could have easily just did a slight steering adjustment to avoid collusion. the braking prevented that and almost was also almost rearended overall, the autobrake can be disabled with a lot of work on various menus. but comes on when the car is restarted. I do this every time i restart the car. I suspect a glitch or a low voltage caused it to come back on. Also trying to always remember to do it is difficult to do. I consider this auto brake to be a huge safety risk and could cause loss of life. I am so scared by this and afraid to dive the car now. may have to take a total loss on the car I just bought. Toyota dealers said they cannot reprogram the car to prevent this serious safety risk
NHTSA complaint 11717895While my child was sitting in his carseat, the foam head support detached from the plastic casing where it is glued together. This is not the result of any action on our part and the seat has not been in car accident. The glue just gave out.
NHTSA complaint 11715647I am the driver's husband and the driver was the only one in the car. I assist her to file this report The accident happened around 6 pm on 12.28.2025 My wife was involved in a single car accident in a parking lot. She made a left turn at the intersection of 192nd ave and 3rd st, and then entered into the parking lot from the north entrance. The car hit the curb as she entered the parking lot. Then the car (RAV4) started accelerating by itself, and was out of control. She cannot stop the car. To avoid going straight and hit the shops at the other end of the parking lot, she turned the wheel to one side. She hit a light post and then hit something else. The vehicle flipped over and landed on its roof. The vehicle was totaled. She was trapped inside the car unable to free herself until the ambulance, tow truck and the police arrived. By God's grace, she did not hit any other car or person and she only suffered minor injury. She was taken to the emergency room at Peace Health, examined and released after 3 hours. If you look at the RAV4, you cannot believe that she only suffered minor injury. Praise the Lord. She is still mentally shaken up by this traumatic event. Looking at the pictures of the damage to the vehicle, the car must have been traveling at a very high speed and there is no way that the driver stepped on the gas pedal intentionally. The insurance Company is Liberty Mutual Claim# [XXX] -XX The vehicle is considered total loss by the insurance company. EDR was inspected but data in the EDR was not collected. I suspect this incident was not caused by the driver, The data in the EDR will tell the true story. I asked Liberty Mutual to retrieve the data from the EDR to prove that the gas pedal was not depressed by the driver. If the car accelerated without the driver stepping on the gas pedal, then the vehicle has safety issues. I am waiting for Liberty Mutual to retrieve the data. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11710173My 2017 Toyota RAV4 suddenly caught fire while it was parked in front of my home. The vehicle was turned off and had been parked for several minutes. Without any warning, flames started in the battery area and rapidly spread, resulting in a total loss of the vehicle. The Wylie, Texas Fire Department responded and extinguished the fire. Component or System Involved: Exact cause UNKNOWN. Fire appears to have originated from the engine compartment. The remains of the vehicle are available for inspection upon request by NHTSA, Toyota, or investigators. Safety Risk: This was a severe and unexpected fire with no warning and posed a serious risk to my family, neighbors, and surrounding property. The fire could have spread to my home and other vehicles nearby. It created a dangerous situation for anyone in the area. Reproduction / Confirmation: The problem cannot be reproduced because the vehicle is a total loss. No prior mechanical issues or symptoms suggested this could happen. Inspection Status: The vehicle has been inspected by the Wylie Fire Department, and my insurance company has opened a case and is investigating. Toyota USA has also opened a case (# [INSERT CASE NUMBER]) and is expected to review the incident. No final cause has been determined yet. Warning Lamps or Symptoms: There were no warning lights, messages, unusual smells, smoke, or performance issues before the fire. The vehicle showed no signs of trouble prior to the incident. Additional Details: I later verified that my VIN is included in an open recall related to potential fire risk. I believe this issue may be connected, but the cause is still UNKNOWN pending investigation.
NHTSA complaint 11703906While driving the vehicle on an uphill stretch of highway with cruise control set at approximately 65 mph, the vehicle suddenly slowed down without warning. A distinct clunk was heard at the same moment. The cruise control system attempted to restore speed, and the engine became noticeably louder, but the vehicle struggled to return to the set speed. The driver tapped the brake to disengage cruise control and manually pressed the accelerator to resume normal speed. The trip was completed without additional events. After parking, the check engine light illuminated and the cruise control system became disabled on all subsequent drives. No warning indicators were present at the time of the initial failure, and there were no vehicles ahead that would have triggered the collision-avoidance system. Two days later, the vehicle became an intermittent no-start and eventually failed to start entirely. The vehicle was towed to a dealership for inspection. Technicians confirmed an electrical malfunction and reported that the multiplex ECU was likely experiencing an internal short. A parasitic draw test showed an abnormally high current draw of approximately 113 mA, which disappeared when the dome-light fuse and later the multiplex ECU were disconnected. The failure is intermittent and appears to involve an internal electrical short within the multiplex ECU. The sudden loss of cruise control function, abrupt deceleration, and subsequent intermittent electrical behavior created a safety risk, as the electrical malfunction occurred without warning while the vehicle was in motion. The issue was confirmed by a dealership service department.
NHTSA complaint 11702258My 2017 Toyota RAV4 XLE is experiencing unsafe behavior with the Adaptive Cruise Control (ACC). When driving around modest or slight turns, the ACC frequently loses tracking of the vehicle ahead and suddenly accelerates, then harshly brakes once it reacquires the vehicle. This creates a jerking motion and significantly reduces my confidence in the system. On one occasion while traveling approximately 45 miles per hour on a slight curve, the ACC began rapidly accelerating toward the vehicle in front of me as if no vehicle was there, forcing me to perform an emergency manual takeover and disengage the ACC to avoid a potential rear end collision. This issue is repeatable and appears to be related to how the ACC detects vehicles ahead while cornering. I am requesting that this behavior be investigated as a potential safety defect.
NHTSA complaint 11698030The rear lift hatch on my 2017 Toyota RAV4 is not working properly. It can be raised without a problem most of the time but not lowered without a lot of effort and time. It might go down several inches and stop before going back up again causing me to have to start the process all over again. It definitely could present a danger if someone tried to force it up or down or if they got a body part under it while it was doing its weird motions. Plus it would not be safe to drive it unless it lowered all the way and latched. I did take it in to my Toyota mechanic who acknowledged the problem and said the only remedy was to replace parts at a cost of somewhere between $1200 and $1300. Since the issue with my rear lift hatch started a year ago, I have read numerous complaints from other persons who are having the same issue. My mechanic confirms that he has had a number of vehicles brought to him with the same or similar issue. I strongly feel that there should be a recall. I have been a loyal Toyota owner for many years and over the years have steered numerous persons toward purchasing a Toyota. My Rav4 is available for inspection if that is necessary.
NHTSA complaint 11695747My lift gate hinges on my trunk have both bent, making my trunk unable to open. This is a known issue that they have a lawsuit against them for. This is available for inspection upon request. This vehicle has been inspected and diagnosed at a certified toyota dealership. No warning signs.
NHTSA complaint 11689723The brake system on my 2017 Toyota RAV4 LE has repeatedly failed to provide normal stopping power, even after the replacement of pads and rotors in July 2025. This poses a serious safety hazard and may indicate a defect in the braking system.
NHTSA complaint 11687684While driving on or around 6/5/25, an active recall on my vehicle caused damage to my battery connections causing my vehicle to completely shut off while driving on an highway exit ramp. I almost lost complete control of the vehicle. Thankfully, the vehicle turned back on and I was able to get the vehicle to safety. I had to get the car towed and repaired. The repair was directly related to the damage from an active recall issue being open without remedy for over 3 years on my vehicle. When I asked Toyota for reimbursement of under $200 they refused. This is a safety issue beyond the recall and I am concerned this is going to happen to someone else and there are going to be deaths. Toyota needs to stand by their recall too and may the financial aspect correct with me. Other members of the public need to be aware of the issues beyond their recall that can affect their cars and that Toyota is requiring them to be responsible for the damage that was caused while waiting on a remedy to the recall.
NHTSA complaint 11681378Odometer Fraud. The contact purchased a 2017 Toyota RAV4. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 85,887, and at the time of registration, it was discovered that the mileage was 237,660.
NHTSA complaint 11678566Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.