SUV, hybrid, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Jun 16, 2024 to Jun 16, 2024.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
Today, while driving on the freeway, the REAR Driver side Falken Wild Peak tire completely shredded nearly causing an accident (see attached photos). My husband-- was driving the vehicle and was able to pull to the side of the freeway and call for Emergency Services. The Sequoia did not hit any object while on the freeway. Also, the Toyota vehicle monitoring system (on both the vehicle and Toyota APP) did not alert for any low tire issues. Our 2024 Toyota Sequoia Limited 4W Off Road was purchased brand NEW from the --less than 2 months ago. At that time, the odometer was less than 10 miles. Not only did the complete blow out of this tire nearly cause an accident, but its incredible to believe that this could happen on a brand new tire with roughly 2700 miles. My husband was stranded in extreme heat at 110 degrees on an incredibly dangerous section of the freeway. We were forced to have the vehicle placed on a flat bed and taken to the nearest tire shop (see photo). The -- Tire shop is quoting us $319.00 to replace the tire and offering us a warranty policy on all 4 tires in case this happens again. This will cost $649.80 in total (see photo). This does not include the price of the towing services. We are frustrated that we just purchased this vehicle 2 months ago, and are already having to pay $649.80 on a BRAND NEW tire and additional warranty policies through another company. We have seen that there are 2 recalls on different sizes of the Falken WIldpeak A/T3W tire. I don’t see why this tire (FALKEN WILDPEAK AT3W SIZE 265/60/R20) could not also have a defect. We are asking that someone contact us about this matter. We don’t believe that we should have to pay to replace this tire and pay for outside warranties on a brand new 2024 Toyota Sequoia. We also have the entire tire with the rim in our garage (see photo). Discount Tires did not find any other puncture or damage to the outside of the tire. All of the damage is on the sidewall of the tire (see photo).
NHTSA complaint 11594605Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.