Complaints over time
Complaints about the 2021 Toyota Sequoia peaked in 2024, with 3 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2021 Toyota Sequoia
SUV, gasoline, 4WD/4-Wheel Drive/4x4, built in United States. Owner complaints on file from Apr 19, 2022 to Jul 23, 2024.
Recall campaigns covering this model year223k vehicles or units across those campaigns
Owner complaints4Below the median 2021 suv
Severity index25.02021 suvs average 6.1
First 24 months1Complaints in its first two years
Components
25% of complaints about the 2021 Toyota Sequoia name fuel system
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2021 Toyota Sequoia
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 21E-103 | Dec 23, 2021 | Power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak | Steering | 151 | Part replacement |
| 21V-920 | Nov 23, 2021 | Power steering gear assembly may have been manufactured incorrectly, which can result in an oil leak | Steering | 22,462 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2021 Toyota Sequoia
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Jul 23, 2024Failure Mar 30, 202433,236 milesLouisville, KYPower trainCrash1 injured
The contact owns a 2021 Toyota Sequoia. The contact stated that while parked and the driver door was opened, he observed a beeping noise and the vehicle began reversing inadvertently. The contact dove into the driver's seat and attempted to move the gear shift but it was already in park (P). The contact was not sure if the brake was depressed at that time. The vehicle continued to reverse and collided with a creek bed. The contact sustained left hip and left knee injuries along with other cuts and scrapes. Medical attention was needed. A police report was filed. The vehicle was towed to a tow lot and then to a body shop the next day. The vehicle was towed to the dealer where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 33,236.
NHTSA complaint 11604021 - Filed Jun 22, 2024Failure Jun 19, 2024Crossett, ARFuel/propulsion system
The gas tank on my vehicle started leaking. It has a crack in the tank. I have not been in an accident nor have I hit anything to cause damage to my vehicle. The vehicle had been parked for approximately 6 hours in my work parking lot when I was notified that the tank was leaking.
NHTSA complaint 11595901 - Filed Jun 10, 2024Failure Jun 8, 2024Port Orchard, CABody
While I was driving on the freeway, my family and I heard a loud bang. I pulled over to check and discovered that our sunroof had exploded. We went to a Toyota dealership to have it examined, but the staff claimed it was caused by a rock. We opened the sunshade to check, but no rock was found inside. It was clearly an issue with the sunroof itself. Despite this, we received no help and were simply dismissed.
NHTSA complaint 11593459 - Filed Apr 19, 2022Failure Feb 11, 2022Fremont, CASuspension
My cars suspension (driver side shock) has been making creaking, grinding, and/or knocking noise when traversing over mild bumps or road defects at slow speeds. The sound can be replicate by bouncing the car up and down. I am concerned my suspension components will fail under prematurely or under extreme stress. Noted, I brought my car to Toyota for inspection on 2/11/22 and they were not able to replicate the sound. Subsequently I found this related TSB: https://static.nhtsa.gov/odi/tsbs/2020/MC-10181779-9999.pdf. Additionally noted, I have a TRD pro model with a similar setup as far as suspension. I believe the known defect in the 2019-2020 TRD pros (4Runners) applies here. Lastly, there is such a small population or TRD Pro Sequoias (only manufactured for 3 years 2020-2022) I’m concerned it’s not enough to create demand for a TSB.
NHTSA complaint 11461410
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
114 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- T-SB-0106-22 Rev2 Jan 30, 2026 · Service Bulletin/Repair Instructions
OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete. Please see T-SB-0001-26. - T-SB-0001-26 Jan 28, 2026 · Service Bulletin/Repair Instructions
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. - T-SB-0055-24 Rev2 Jan 7, 2026 · Service Bulletin/Repair Instructions
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0058-23 Rev1 Jun 13, 2025 · Service Campaign
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks. - T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - T-TT-0780-25 Apr 2, 2025 · Service Bulletin/Repair Instructions
To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requeste… - T-SB-0106-22 Rev2 Feb 11, 2025 · Service Bulletin/Repair Instructions
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicle… - T-SB-0106-22 Rev2 Feb 11, 2025 · Service Bulletin/Repair Instructions
Some 2018 – 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicle… - T-SB-0039-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Rev2 Dec 6, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0061-23 Rev2 Dec 5, 2024 · Service Bulletin/Repair Instructions
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin … - T-SB-0062-23 Rev2 Dec 3, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0055-24 Rev1 Jul 29, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0039-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Rev1 Jul 12, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0061-23 Rev1 May 17, 2024 · Service Bulletin/Repair Instructions
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. - T-SB-0062-23 Rev1 May 15, 2024 · Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small… - T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles. - Toyota Renotification RL Jun 17, 2024 · Other
Toyota plans to conduct Safety Recall and Service Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall and/or Service Campaign repairs completed - Toyota Renotification DL Jun 17, 2024 · Other
Safety Recall and Service Campaign completion is an important part of our commitment to customer satisfaction of Toyota products. Toyota will be conducting follow-up notifications to remind owners whose vehicles have not yet had Safety Recall and/or Service… - T-SB-0055-24 Jun 21, 2024 · Service Bulletin/Repair Instructions
Some 2005 – 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is t… - T-SB-0103-20 Rev1 Jun 19, 2024 · Service Bulletin/Repair Instructions
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 – 2025 model year Toyota vehicles. - Toyota Renotification RL Jun 17, 2024 · Other
Toyota plans to conduct Safety Recall and Service Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall and/or Service Campaign repairs completed - Toyota Renotification DL Jun 17, 2024 · Other
Safety Recall and Service Campaign completion is an important part of our commitment to customer satisfaction of Toyota products. Toyota will be conducting follow-up notifications to remind owners whose vehicles have not yet had Safety Recall and/or Service… - T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-SB-0039-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especi… - T-SB-0038-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before… - T-SB-0035-24 Apr 19, 2024 · Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and deckl… - T-PANT-2024-004- Mar 4, 2024 · Service Bulletin/Repair Instructions
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website. - TSB010622 Feb 20, 2024 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable ve… - TSB002620 Nov 28, 2023 · Service Bulletin/Repair Instructions
TSB: All 2020 ? 2023 model year 4Runner, 2018 ? 2022 model year Sequoia, 2018 ? 2023 model year Tacoma, and 2018 ? 2021 model year Tundra vehicles are equipped with Pre-collision System (PCS) and Dynamic Radar Cruise Control (DRCC) as part of the Toyota Saf… - 22TC01 Technical Oct 18, 2023 · Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS - TSB005823 Aug 21, 2023 · Service Bulletin/Repair Instructions
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant l… - TSB003220 Aug 17, 2023 · Service Bulletin/Repair Instructions
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the c… - TTT073723 Aug 17, 2023 · Service Bulletin/Repair Instructions
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers… - T-SB-0057-18 May 30, 2023 · Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle … - T-TT-0611-20 Rev Dec 19, 2022 · Service Bulletin/Repair Instructions
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the dat… - T-SB-0106-22 Dec 7, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable v… - T-SB-0094-21 Rev Nov 23, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this serv… - TSB004321Rev2 Jul 14, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1021) or Premium Audio (version 1021) or earlier may exhibit one or more of the following conditions: ?Barge in function defaulted to OFF. ?Limited phone book grammar. ?Difficult Hand Free… - TSB001221Rev2 Jun 14, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t… - TSB001221Rev2 Jun 14, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint t… - TSB009421Rev1 May 26, 2022 · Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this serv… - TTT069522 May 13, 2022 · Service Bulletin/Repair Instructions
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center. - Service Campaign May 11, 2022 · Service Bulletin/Repair Instructions
DL: Due to improper programming of the Data Communication Module (DCM), which provides cellular communication in various situations, including emergencies, the driver and Safety Connect operator may not be able to hear each other?s voices during a Safety … - 22TC01 Apr 25, 2022 · Service Bulletin/Repair Instructions
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS - TTT059920 Rev4 Mar 24, 2022 · Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns - T-TT-0611-20 Rev May 27, 2022 · Service Bulletin/Repair Instructions
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the dat… - 22TC01 Technical Apr 27, 2022 · Service Bulletin/Repair Instructions
TECHNICAL INSTRUCTIONS FOR 22TC01 DATA COMMUNICATION MODULE (DCM) REPROGRAMMING CERTAIN 2021 MODEL YEAR C-HR, RAV4 PRIME, TUNDRA CERTAIN 2021-2022 4RUNNER, HIGHLANDER, HIGHLANDER HV, PRIUS PRIME, SEQUOIA, TACOMA CERTAIN 2022 PRIUS - 22TC01 Team Memb Apr 7, 2022 · Service Bulletin/Repair Instructions
SSC: Toyota Over-The- Air (OTA) Pilot Program Team Members SPECIAL SERVICE CAMPAIGN 22TC01 - T-TT-0687-22 Mar 8, 2022 · Service Bulletin/Repair Instructions
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
Source: NHTSA manufacturer communications files.