Model year

2015 Trails West Classic II

Not Applicable, built in United States. Owner complaints on file from Jul 19, 2015 to Jul 19, 2015.

Recalls (1)Complaints (1)Investigations (0)Bulletins (0)

Recall campaigns covering this model year1279 vehicles or units across those campaigns

Owner complaints1Close to the median 2015 vehicle

Severity index0.0Crash, fire, injury or death per 100

First 24 months1Complaints in its first two years

Complaints over time

Complaints about the 2015 Trails West Classic II peaked in 2015, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

Source: NHTSA ODI complaints file. The lighter column runs through October.

Components

100% of complaints about the 2015 Trails West Classic II name wheels

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Wheels

Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.

Recalls

One recall campaign covers the 2015 Trails West Classic II

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2015 Trails West Classic II
Campaign	Filed	Subject	Component	Vehicles	Remedy
15V-753	Nov 13, 2015	Weld that secures the torsion arm assembly may fail allowing the tire, wheel, hub, and torsion arm to separate from the trailer	Suspension	279	Part replacement

Source: NHTSA ODI recalls file.

Look up a VIN at NHTSA

Owner complaints

What owners reported about the 2015 Trails West Classic II

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

Filed Jul 19, 2015Failure Jul 8, 2015700 milesRedmond, WAUnknown or other, Wheels
NEARLY BRAND NEW (THREE MONTH OLD TRAILER) FRONT AXLE BROKE/SNAPPED OFF COMPLETELY ON RIGHT HAND SIDE CAUSING THE ENTIRE FRONT RIGHT WHEEL ASSEMBLY TO COMPLETELY COME DETACHED. WHEEL FLEW ACROSS THE HIGHWAY. WAS HAULING A HORSE AT THE TIME WITH 5 PEOPLE IN THE HAULING VEHICLE. THERE IS NOTHING HOLDING THE FRONT AXLE IN PLACE. UPON CONTACTING THE MANUFACTURER HEADQUARTERS, A SERVICE REPRESENTATIVE NAMED "KURT" INSTRUCTED ME TO HAUL THE VEHICLE MYSELF TO HAVE WHAT HE CALLED A "CLEARLY DEFECTIVE AXLE/PART" 25 MILES NORTH TO BE REPAIRED. I ASKED IF IT WAS SAFE TO HAUL, HE RESPONDED "WELL, IT SHOULD BE". I WAS UNCOMFORTABLE HAULING A TRAILER ON A HIGHWAY WITH THE KNOWLEDGE IT WAS MISSING A WHEEL, LISTING TO ONE SIDE, WITH AN EXPOSED, UNSECURED AXLE. AFTER MULTIPLE CALLS TO THE DEALER AND MANUFACTURER, I WAS TOLD THAT SOMEONE WILL PICK IT UP AND HAUL IT TO BE REPAIRED UNDER WARRANTY. I UNDERSTAND THAT DEFECTS OCCUR, HOWEVER, THAT THE MANUFACTURER TOLD ME TO HAUL IT, WITH A BROKEN AXLE AND MISSING WHEEL, IS ALARMING.
NHTSA complaint 10734999

Source: NHTSA ODI complaints file.

Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.

All investigations

Service bulletins

No manufacturer communications on file

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

Source: NHTSA manufacturer communications files.

About service bulletins