Complaints over time
Complaints about the 2012 Triumph Explorer peaked in 2016, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Triumph Explorer
Motorcycle, built in England. Owner complaints on file from Oct 14, 2016 to Oct 14, 2016.
Recall campaigns covering this model year23,366 vehicles or units across those campaigns
Owner complaints1Below the median 2012 motorcycle
Severity index0.02012 motorcycles average 7.8
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2012 Triumph Explorer name powertrain
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
2 recall campaigns cover the 2012 Triumph Explorer
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 14V-765 | Dec 2, 2014 | Side stand pivot bolt may fracture | Structure | 2,180 | Part replacement |
| 13V-180 | May 1, 2013 | Gross Vehicle Weight Rating data on the certification Label is incorrect | Equipment | 1,186 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Triumph Explorer
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 14, 2016Failure Oct 10, 201621,087 milesPurcellville, VAPower train
THE BOLT ON THE SHIFT ASSEMBLY (THREADED FROM BOTTOM /UP) CAME OFF. THE SHIFT ASSEMBLY ARM CAME OFF WHEN IN MOTION AND I WAS UNABLE TO CHANGE GEARS. MOTORCYCLE WAS STUCK IN GEAR WITH NO ABILITY TO SHIFT.
NHTSA complaint 10916047
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
87 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.
- COM1-35109 Jul 14, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately. - COM2 - 34886 Jun 23, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately. - TB264 May 18, 2026 · Service Bulletin/Repair Instructions
Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10. - COM6 - 34491 May 19, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately. - COM5 - 34490 May 19, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Technical Bulletin 264. - COM4 - 34435 May 14, 2026 · Service Bulletin/Repair Instructions
Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models. - COM02 - 34238 Apr 24, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2026-05.1 and dealers should begin using it immediately. - COM01 - 34227 Apr 23, 2026 · Service Bulletin/Repair Instructions
Dealer notice reminding of Motorcycle Cleaning, prohibited use of High-Pressure & Steam Cleaning equipment. - COM01 - 33784 Mar 17, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2026-04 and dealers should begin using it immediately. - COM1 - 33480 Feb 18, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2026-03 and dealers should begin using it immediately. - COM2 - 33233 Jan 28, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2026-02 and dealers should begin using it immediately. - COM1 - 32976 Jan 7, 2026 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2026-01 and dealers should begin using it immediately. - COM2 - 32716 Dec 4, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Technical Bulletin 255. - COM1 - 32684 Dec 2, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-13 and dealers should begin using it immediately. - COM3 - 32486 Nov 14, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-12.1 and dealers should begin using it immediately. - COM2 - 32455 Nov 12, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-12 and dealers should begin using it immediately. - TB255 Nov 11, 2025 · Service Bulletin/Repair Instructions
Technical Bulletin 255 provides instructions that applies to: Triumph Diagnostic Tool - Addition of Pinpoint Test Links to Smart Scan DTC Screen & Triumph Diagnostic Tool - Removal of IUPR Uploader Application - COM1 - 31796 Sep 16, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-11 and dealers should begin using it immediately. - 31343 Jul 21, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-10 and dealers should begin using it immediately. - COM2 - 31089 Jun 24, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-09.1 and dealers should begin using it immediately. - COM1 - 31039 Jun 16, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-09 and dealers should begin using it immediately. - COM5 - 30840 May 23, 2025 · Service Bulletin/Repair Instructions
Dealer notice advising the availability of Diagnostic software version 2025-08 and dealers should begin using it immediately. - COM3 - 30807 May 20, 2025 · Service Bulletin/Repair Instructions
Dealer notice advising of Dealer TOL platform impacting the latest Diagnostic software download - logging off. - COM2 - 30768 May 14, 2025 · Service Bulletin/Repair Instructions
Dealer notice advising the availability of Diagnostic software version 2025-07 and dealers should begin using it immediately. - TB250 May 6, 2025 · Service Bulletin/Repair Instructions
Technical Bulletin 250 provides instructions that applies to the Triumph Diagnostic Tool Update - Smart Scan VIN Query and VIN Data Page, Triumph Diagnostic Tool - Engine ECM Diagnostics - Write VIN Function, Electronic Control Modules (ECMs) Must Not Be Sw… - COM1 - 30678 May 6, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Technical Bulletin 250. - COM9 - 30576 Apr 24, 2025 · Service Bulletin/Repair Instructions
Dealer notice advising the availability of Diagnostic software version 2025-06 and dealers should begin using it immediately. - COM7 - 30524 Apr 21, 2025 · Service Bulletin/Repair Instructions
Dealer notice advising of some customer complaints relating to condensation in the instrument pack and headlamp. - COM6 - 30499 Apr 15, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software version 2025-05 and dealers should begin using it immediately. - COM6_30309 Mar 27, 2025 · Service Bulletin/Repair Instructions
Dealer notice advising that the new Autoscan feature within the SmartScan function has now been enabled with the release of TDT 2025-04.1 and that instructions are detailed in Technical Bulletin 249. - TB249 Mar 21, 2025 · Service Bulletin/Repair Instructions
Technical Bulletin 249 provides instructions that applies to the Triumph Diagnostic Tool - New Smart Scan Download Feature - Calibration Option Selection and the Triumph Diagnostic Tool - New Smart Scan Feature - Autoscan. - COM5_30212 Mar 19, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-04.1 and that dealers should begin using it immediately. This version includes a fix for the hardware part number-based calibration download issue. - COM3_30112 Mar 10, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-04 and dealers should begin using it immediately. - COM3-29956 Feb 21, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-03 and that dealers should begin using it immediately. - COM1-29817 Feb 4, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-02 and that dealers should begin using it immediately. - COM1-29689 Jan 21, 2025 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2025-01 and that dealers should begin using it immediately. - COM3_29478 Dec 16, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-14 and that dealers should begin using it immediately. - COM3-29131 Nov 13, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-13 and dealers should begin using it immediately. - COM2-28473 Sep 11, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-12 and dealers should begin using it immediately. - COM1-28369 Aug 28, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-11 and that dealers should begin using it immediately. - COM3-28197 Jul 29, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-10 and dealers should begin using it immediately. - COM2-28140 Jul 18, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-09.1 and dealers should begin using it immediately. - COM1-28064 Jul 9, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-09 and dealers should begin using it immediately. - COM2-27933 Jun 25, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-08.1 and dealers should begin using it immediately. - COM1-27828 Jun 14, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-08 and dealers should begin using it immediately. - COM7-TDT May 21, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-07 and dealers should begin using it immediately. - SMT-COM-02 Mar 18, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-04 and dealers should begin using it immediately. - SMT-COM-01 Apr 3, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-03 and dealers should begin using it immediately. - Parts Feb 15, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-02 and dealers should begin using it immediately. - SMTCOM01 Jan 17, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-01 and dealers should begin using it immediately. - SMT-COM03 Dec 23, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-08 and dealers should begin using it immediately. - SMT-COM01 Dec 10, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-06 and dealers should begin using it immediately. - SMT-COM03 May 22, 2023 · Service Bulletin/Repair Instructions
Dealer notice advising of a bug notification affecting calibration download function on certain systems. - SMT-COM01 Mar 5, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-02.1 and dealers should begin using it immediately. - SMT-TB230 Jun 4, 2023 · Service Bulletin/Repair Instructions
Technical Bulletin 230 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Introduction of New Instrument Hardware, Triumph Diagnostic Tool 2023-02 Update - Calibrations Removed From Service and Encapsulated Fixi… - SMT-COM03 Jun 4, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately. - SMT-COM02 Mar 4, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately. - SMT23891 Mar 20, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-01.3 and dealers should begin using it immediately. - SMT-COM05 Jul 22, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-08.1 and dealers should begin using it immediately. - SMT-COM04 Jul 20, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-08 and dealers should begin using it immediately.
Source: NHTSA manufacturer communications files.