Motorcycle, gasoline, built in Thailand. Owner complaints on file from Aug 5, 2025 to Apr 7, 2026.
Owner complaints about this model year, by the year they were filed with NHTSA.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
Catastrophic structural failure of the motorcycle frame. The lower Left Hand Cradle Assembly (Triumph Part # T2071344), which connects the front engine mount to the rear swingarm pivot, sheared completely through. The fracture occurred precisely at the Heat-Affected Zone (HAZ) of the factory weld. This localized metallurgical defect causes a total loss of chassis integrity. A failure of this primary structural component while at speed would result in an immediate loss of vehicle control, leading to a severe or fatal crash. There were no warning lights or operational symptoms prior to discovering the completely severed steel tube during a visual inspection. The failed component is available for physical inspection. The manufacturer (Triumph) has been notified with high-resolution photographic evidence but refused to investigate the defect or authorize a safety replacement without forcing the owner to pay an out-of-pocket dealership diagnostic fee. This specific weld failure is a documented design flaw on this platform, and the manufacturer actively modified this frame component in subsequent model years, indicating prior knowledge of the structural weakness.
NHTSA complaint 11729776Failed component - LCD display which controls all functions of this vehicle. Safety - The vehicle is unusable when this module fails. No speedometer, no temp gauge, no vehicle information, vehicle will not start without this module. This is known problem reported across the internet and to the OEM. Reproduced problem - Yes, verified by dealer, verified by OEM Vehicle Inspection - Yes, by dealer. Warnings - No warnings, the module just failed.
NHTSA complaint 11678533Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.