Model year

2017 Triumph Thruxton

Motorcycle, gasoline, built in Thailand. Owner complaints on file from Jul 1, 2017 to Jan 28, 2024.

Recall campaigns covering this model year36,187 vehicles or units across those campaigns
Owner complaints52.5 times the median 2017 motorcycle
Severity index0.02017 motorcycles average 8.5
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Triumph Thruxton peaked in 2022, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220172018201920202021202222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

60% of complaints about the 2017 Triumph Thruxton name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
3
Engine and cooling
1
Fuel system
1
Speed control
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2017 Triumph Thruxton

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Triumph Thruxton
CampaignFiledSubjectComponentVehiclesRemedy
20V-015Jan 15, 2020Side stand spring may fracture, possibly allowing the side stand switch to activate and shut off the engineStructure3,244Part replacement
18V-084Jan 31, 2018Engine may stall if the throttle is open or closed quickly while the clutch lever is pulled inElectrical system2,824Software update
16E-057Jun 13, 2016These brake levers are intended for installation on 2016 and 2017 Thruxton 1200, Street Twin, Bonneville T120, and Bonneville T120 Black motorcyclesBrakes119Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Triumph Thruxton

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Jan 28, 2024Failure Jun 25, 2022Muncy, PAService brakes

    The front brakes on my 2017 Triumph Thruxton r have developed a need to pull twice in order to get a bite. The first pull on the lever comes back very easy with little stopping power. The second pull engages and stopping power is restored. This seems dangerous when a panic situation occurs. This issue was first noticed 2 years ago and I have had the brakes bled twice, had the calipers and pistons cleaned and some relief was noticed for a short time then the issue returned. I had the bike in for a Triumph recall on the side stand spring and asked the mechanic after he test rode the bike what he thought about the brakes… he said they seemed a little spongy, needed the system bled. I told him that they were just bled and he thought maybe try again. This seems a little ridiculous to me as there seems no fix.

    NHTSA complaint 11568303
  2. Filed Nov 14, 2022Failure Nov 13, 2022Orange, CAService brakes

    My bike has the same issue as many other Triumph Thruxton 1200Rs with a soft initial brake application. The first time that the brakes are applied, there is extra travel and a softer lever feel. After the first application, a subsequent application has a shorter travel. I reported this to a dealer early on, and they stated that they did not find anything out of spec. This is not a normal thing as none of my other motorcycles have ever had this issue. The brake system is supposed to be consistent from first to subsequent brake applications.

    NHTSA complaint 11493397
  3. Filed Oct 3, 2022Failure Oct 2, 2022Houston, TXVehicle speed control

    This vehicle has a dangerous flaw while downshifting and holding in the clutch lever. The engine will stall ! It is dangerous because I am relying on the engine braking to help slow down the motorcycle in a turn. Because the engine stalls the speed of the motorcycle increases. It is a worldwide problem BUT I do not see a recall listed in the NHTSA's website. Please have this matter resolved before someone is hurt.

    NHTSA complaint 11487651
  4. Filed Oct 26, 2021Failure Oct 1, 2021Brooks, GAService brakes

    The front braking system on my 2017 Triumph Thruxton R has excessive brake lever travel that has gotten progressively worse. This has resulting in 'double pumping' the front brake lever to achieve adequate braking power, which in an emergency situation may not be possible. The brakes have been maintained at the appropriate intervals, new brake pads have not solved the issue. The brakes have been thoroughly bled out per the manufacturer's procedure.

    NHTSA complaint 11438226
  5. Filed Jul 1, 2017Failure Jun 20, 201780 milesHonolulu, HIEngine, Fuel/propulsion system

    THE MOTORCYCLE STALL WHEN DOWNSHIFTING FROM 2ND TO 1ST GEAR, ALSO FROM 3RD TO 2ND GEAR. WILL STALL WHEN SITTING AT A STOPLIGHT AND YOU GIVE A LITTLE THROTTLE YOU HEAR AND CLANK SOUND AND IT STALLS. WILL STALL WHEN GOING AROUND CURVES AND AT INTERSECTIONS. HAVE TAKEN IT INTO DEALER MULTIPLE TIMES AND THEY CAN NOT FIND THE ISSUE. THERE ARE MANY PEOPLE THAT HAVE THE SAME PROBLEM ON FACEBOOK. I HAVE A VIDEO OF IT STALLING IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC. COULD HAVE BEEN KILLED. I CAN EMAIL YOU THE VIDEO, YOUR WEBSITE WILL NOT ACCEPT VIDEOS. THE LAST TIME IT HAPPENED WAS 6/20/2017, IT HAS HAPPENED AT LEAST 20 TIMES PRIOR TO THAT.

    NHTSA complaint 11002600
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • PE21017 Preliminary evaluation, Brakes
    Extended Stopping Distance
    Opened Jul 9, 2021, closed Jan 15, 2025
Source: NHTSA ODI investigations file.
Service bulletins

100 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • COM1-35109 Jul 14, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-07 and dealers should begin using it immediately.
  • COM2 - 34886 Jun 23, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Triumph Diagnostic Tool 2026-06.1 and dealers should begin using it immediately.
  • TB264 May 18, 2026 · Service Bulletin/Repair Instructions
    Technical Bulletin 264 provides instructions that relates to: Triumph Diagnostic Tool - New Motorcycle Connection and Diagnostics Workflow, Triumph Diagnostic Tool - End of Support for Microsoft Windows 10.
  • COM6 - 34491 May 19, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Triumph Diagnostic Tool version 2026-06 and dealers should begin using it immediately.
  • COM5 - 34490 May 19, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Technical Bulletin 264.
  • COM4 - 34435 May 14, 2026 · Service Bulletin/Repair Instructions
    Dealer notice advising the availalbility of TDT version 2026-05.2 which resolves the ABS as Not Connected issues in SmartScan, on Tracker 400 & Thruxton 400 models.
  • COM02 - 34238 Apr 24, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2026-05.1 and dealers should begin using it immediately.
  • COM01 - 34227 Apr 23, 2026 · Service Bulletin/Repair Instructions
    Dealer notice reminding of Motorcycle Cleaning, prohibited use of High-Pressure & Steam Cleaning equipment.
  • COM01 - 33784 Mar 17, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2026-04 and dealers should begin using it immediately.
  • COM1 - 33480 Feb 18, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2026-03 and dealers should begin using it immediately.
  • COM2 - 33233 Jan 28, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2026-02 and dealers should begin using it immediately.
  • COM1 - 32976 Jan 7, 2026 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2026-01 and dealers should begin using it immediately.
  • COM2 - 32716 Dec 4, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Technical Bulletin 255.
  • COM1 - 32684 Dec 2, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-13 and dealers should begin using it immediately.
  • COM3 - 32486 Nov 14, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-12.1 and dealers should begin using it immediately.
  • COM2 - 32455 Nov 12, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-12 and dealers should begin using it immediately.
  • TB255 Nov 11, 2025 · Service Bulletin/Repair Instructions
    Technical Bulletin 255 provides instructions that applies to: Triumph Diagnostic Tool - Addition of Pinpoint Test Links to Smart Scan DTC Screen & Triumph Diagnostic Tool - Removal of IUPR Uploader Application
  • COM1 - 31796 Sep 16, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-11 and dealers should begin using it immediately.
  • TB254 Jul 28, 2025 · Service Bulletin/Repair Instructions
    Technical Bulletin 254 provides instructions that applies to: Service Tool Amendment
  • 31343 Jul 21, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-10 and dealers should begin using it immediately.
  • COM2 - 31089 Jun 24, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-09.1 and dealers should begin using it immediately.
  • COM1 - 31039 Jun 16, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-09 and dealers should begin using it immediately.
  • COM5 - 30840 May 23, 2025 · Service Bulletin/Repair Instructions
    Dealer notice advising the availability of Diagnostic software version 2025-08 and dealers should begin using it immediately.
  • COM3 - 30807 May 20, 2025 · Service Bulletin/Repair Instructions
    Dealer notice advising of Dealer TOL platform impacting the latest Diagnostic software download - logging off.
  • COM2 - 30768 May 14, 2025 · Service Bulletin/Repair Instructions
    Dealer notice advising the availability of Diagnostic software version 2025-07 and dealers should begin using it immediately.
  • TB250 May 6, 2025 · Service Bulletin/Repair Instructions
    Technical Bulletin 250 provides instructions that applies to the Triumph Diagnostic Tool Update - Smart Scan VIN Query and VIN Data Page, Triumph Diagnostic Tool - Engine ECM Diagnostics - Write VIN Function, Electronic Control Modules (ECMs) Must Not Be Sw…
  • COM1 - 30678 May 6, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Technical Bulletin 250.
  • COM9 - 30576 Apr 24, 2025 · Service Bulletin/Repair Instructions
    Dealer notice advising the availability of Diagnostic software version 2025-06 and dealers should begin using it immediately.
  • COM7 - 30524 Apr 21, 2025 · Service Bulletin/Repair Instructions
    Dealer notice advising of some customer complaints relating to condensation in the instrument pack and headlamp.
  • COM6 - 30499 Apr 15, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software version 2025-05 and dealers should begin using it immediately.
  • COM6_30309 Mar 27, 2025 · Service Bulletin/Repair Instructions
    Dealer notice advising that the new Autoscan feature within the SmartScan function has now been enabled with the release of TDT 2025-04.1 and that instructions are detailed in Technical Bulletin 249.
  • TB249 Mar 21, 2025 · Service Bulletin/Repair Instructions
    Technical Bulletin 249 provides instructions that applies to the Triumph Diagnostic Tool - New Smart Scan Download Feature - Calibration Option Selection and the Triumph Diagnostic Tool - New Smart Scan Feature - Autoscan.
  • COM5_30212 Mar 19, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-04.1 and that dealers should begin using it immediately. This version includes a fix for the hardware part number-based calibration download issue.
  • COM3_30112 Mar 10, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-04 and dealers should begin using it immediately.
  • COM3-29956 Feb 21, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-03 and that dealers should begin using it immediately.
  • COM1-29817 Feb 4, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-02 and that dealers should begin using it immediately.
  • COM1-29689 Jan 21, 2025 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2025-01 and that dealers should begin using it immediately.
  • COM3_29478 Dec 16, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-14 and that dealers should begin using it immediately.
  • COM3-29131 Nov 13, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-13 and dealers should begin using it immediately.
  • COM2-28473 Sep 11, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-12 and dealers should begin using it immediately.
  • COM1-28369 Aug 28, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-11 and that dealers should begin using it immediately.
  • COM3-28197 Jul 29, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-10 and dealers should begin using it immediately.
  • COM2-28140 Jul 18, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-09.1 and dealers should begin using it immediately.
  • COM1-28064 Jul 9, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-09 and dealers should begin using it immediately.
  • COM2-27933 Jun 25, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-08.1 and dealers should begin using it immediately.
  • COM1-27828 Jun 14, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-08 and dealers should begin using it immediately.
  • COM7-TDT May 21, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-07 and dealers should begin using it immediately.
  • SMT-COM-02 Mar 18, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-04 and dealers should begin using it immediately.
  • SMT-COM-01 Apr 3, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-03 and dealers should begin using it immediately.
  • Parts Feb 15, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-02 and dealers should begin using it immediately.
  • SMTCOM01 Jan 17, 2024 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2024-01 and dealers should begin using it immediately.
  • SMT-COM03 Dec 23, 2023 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2023-08 and dealers should begin using it immediately.
  • SMT-COM01 Dec 10, 2023 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2023-06 and dealers should begin using it immediately.
  • SMT-COM03 May 22, 2023 · Service Bulletin/Repair Instructions
    Dealer notice advising of a bug notification affecting calibration download function on certain systems.
  • SMT-COM01 Mar 5, 2023 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2023-02.1 and dealers should begin using it immediately.
  • SMT-TB230 Jun 4, 2023 · Service Bulletin/Repair Instructions
    Technical Bulletin 230 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Introduction of New Instrument Hardware, Triumph Diagnostic Tool 2023-02 Update - Calibrations Removed From Service and Encapsulated Fixi…
  • SMT-COM03 Jun 4, 2023 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
  • SMT-COM02 Mar 4, 2023 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately.
  • SMT23891 Mar 20, 2023 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2023-01.3 and dealers should begin using it immediately.
  • SMT-COM05 Jul 22, 2022 · Service Bulletin/Repair Instructions
    Dealer notice announcing the availability of Diagnostic software 2022-08.1 and dealers should begin using it immediately.
Source: NHTSA manufacturer communications files.