Complaints over time
Complaints about the 2019 Triumph Thruxton peaked in 2020, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2019 Triumph Thruxton
Motorcycle, gasoline, built in Thailand. Owner complaints on file from Oct 27, 2020 to Oct 27, 2020.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2019 motorcycle
Severity index0.02019 motorcycles average 3.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2019 Triumph Thruxton name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2019 Triumph Thruxton
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2019 Triumph Thruxton
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Oct 27, 2020Failure Oct 16, 2020950 milesLOS Angeles, CAService brakes
TL* THE CONTACT OWNS A 2019 TRIUMPH THRUXTON MOTORCYCLE. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE LEVER, THE BRAKING SYSTEM FAILED TO RESPOND. THE CONTACT STATED THAT IN APPROXIMATELY 15 TO 20 SECONDS, THE BRAKES ACTIVATED BUT FELT SQUISHY. THE CONTACT INDICATED THAT AFTER PRESSING THE BRAKE LEVER A SECOND TIME THE BRAKING SYSTEM OPERATE NORMALLY. THE MOTORCYCLE WAS TAKEN TO TRIUMPH SAN DIEGO LOCATED AT 5171 MORENA PL. SAN DIEGO, CA 92110 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. AFTER RETRIEVING THE MOTORCYCLE, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 950.
NHTSA complaint 11366688
Source: NHTSA ODI complaints file.
Investigations
1 NHTSA investigation on file
- PE21017 Preliminary evaluation, Brakes
Extended Stopping Distance
Opened Jul 9, 2021, closed Jan 15, 2025
Source: NHTSA ODI investigations file.
Service bulletins
55 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- COM3-28197 Jul 29, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-10 and dealers should begin using it immediately. - COM2-28140 Jul 18, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-09.1 and dealers should begin using it immediately. - COM1-28064 Jul 9, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-09 and dealers should begin using it immediately. - COM2-27933 Jun 25, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-08.1 and dealers should begin using it immediately. - COM1-27828 Jun 14, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-08 and dealers should begin using it immediately. - COM7-TDT May 21, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-07 and dealers should begin using it immediately. - SMT-COM-02 Mar 18, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-04 and dealers should begin using it immediately. - SMT-COM-01 Apr 3, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-03 and dealers should begin using it immediately. - Parts Feb 15, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-02 and dealers should begin using it immediately. - SMTCOM01 Jan 17, 2024 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2024-01 and dealers should begin using it immediately. - SMT-COM03 Dec 23, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-08 and dealers should begin using it immediately. - SMT-COM01 Dec 10, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-06 and dealers should begin using it immediately. - SMT-COM03 May 22, 2023 · Service Bulletin/Repair Instructions
Dealer notice advising of a bug notification affecting calibration download function on certain systems. - SMT-COM01 Mar 5, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-02.1 and dealers should begin using it immediately. - SMT-TB230 Jun 4, 2023 · Service Bulletin/Repair Instructions
Technical Bulletin 230 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Introduction of New Instrument Hardware, Triumph Diagnostic Tool 2023-02 Update - Calibrations Removed From Service and Encapsulated Fixi… - SMT-COM03 Jun 4, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately. - SMT-COM02 Mar 4, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-02 and dealers should begin using it immediately. - SMT23891 Mar 20, 2023 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2023-01.3 and dealers should begin using it immediately. - SMT-COM05 Jul 22, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-08.1 and dealers should begin using it immediately. - SMT-COM04 Jul 20, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-08 and dealers should begin using it immediately. - SMT-COM01 Jul 13, 2022 · Service Bulletin/Repair Instructions
Dealer notice reminding of the new California Prop 65 regulation. - SMTCOM04 Jun 21, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-07 and dealers should begin using it immediately. - Technical Bullet Nov 19, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-11.1 and dealers should begin using it immediately. - 22714 Apr 11, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-11 and dealers should begin using it immediately. - 22651 Jan 11, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-10 and dealers should begin using it immediately. - SMT-COM01 Jul 13, 2022 · Service Bulletin/Repair Instructions
Dealer notice reminding of the new California Prop 65 regulation. - 20733 SVC Feb 8, 2021 · Service Bulletin/Repair Instructions
Triumph has released diagnostic software version 2022-01 - SMT-COM01-13APRI Apr 13, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-03.1 and dealers should begin using it immediately. - SMTCOM01 Mar 24, 2022 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2022-02 and dealers should begin using it immediately. - SMT-TN-166 Mar 1, 2016 · Service Bulletin/Repair Instructions
Crackshaft position sensor/ignition pickup, front brake hose p-clip, headlight fixings, reed valve cover torque fixing, engine bar plugs, lower yoke wire guide, front fork oil level and volume, motorcycle assembly guide update-backrest bar, rear bevel box p… - SMT-COM04-16DECE Dec 16, 2020 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2020-12 and dealers should begin using it immediately. - SMT-COM01-06OCTO Jun 10, 2020 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2020-10 and dealers should begin using it immediately. - SMT-COM07-22SEPT Sep 22, 2020 · Service Bulletin/Repair Instructions
Dealer notice reminding of the new California Prop 65 regulation. - SMT-COM02-14APRI Apr 14, 2020 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2020-05 and dealers should begin using it immediately. - SMT-COM09-25MAR2 Mar 25, 2020 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2020-4.3 available and dealers should begin using it immediately. - SMT-COM06-17MAR2 Mar 17, 2020 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2020-4.2 available and dealers should begin using it immediately. - SMT-TB206-06MAR2 Jun 3, 2020 · Service Bulletin/Repair Instructions
Technical Bulletin 206 provides instructions that applies to Electronic Systems Commissioning and Motorcycle Unlocking, Triumph Diagnostic Tool - Internet Connection and Minimum Equipment Requirement. - SMT-COM03-19FEB2 Feb 19, 2020 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2020-3 and dealers should begin using it immediately. - SMT-COM02-18FEB2 Feb 18, 2020 · Service Bulletin/Repair Instructions
Dealer notice announcing the auto-issue of three new service tools. - SMT-COM05-29JAN2 Jan 29, 2020 · Service Bulletin/Repair Instructions
Dealer notice detailing the Accessory Lever model compatibility. - SMT-TB201-20DEC2 Dec 20, 2019 · Service Bulletin/Repair Instructions
Technical Bulletin 200 provides instructions that apply to Steering Lock and Keys, Neutral Position Adaption, Triumph Diagnostic Tool - End of Support for Microsoft Windows 7®, Triumph Diagnostic Tool - Internet Connection and Minimum eEquipment Requirement… - SMT-COM07-20DEC2 Dec 20, 2019 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Technical Bulletin 201. - SMT-TB200-20DEC2 Dec 20, 2019 · Service Bulletin/Repair Instructions
Technical Bulletin 200 provides instructions that apply to Camshaft Cover Tightening Sequence, Replacement Keyless ECM Setup Process, Pin Point Test - ABS Modulator Communication, Cylinder Head Oil Jet, Owners Handbook Correction - Instrument Functionality,… - SMT-COM06-20DEC2 Dec 20, 2019 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Technical Bulletin 200. - SMT-COM03-16DEC2 Dec 16, 2019 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2019-8 and dealers should begin using it immediately. - SMT-TB197-18OCT2 Oct 18, 2019 · Service Bulletin/Repair Instructions
Technical Bulletin 197 provides instructions that apply to Alternator Cover Installation - Addition of Sealant, Steering Head Bearings - Adjustment, Gear Change Selector Mechanism Kit and Fork Seal Cleaner. - SMT-COM03-18OCT2 Oct 18, 2019 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Technical Bulletin 197 & 198. - SMT-COM02-18OCT2 Oct 18, 2019 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2019-5.1 and dealers should begin using it immediately. - SMT-COM01-15OCT2 Oct 15, 2019 · Service Bulletin/Repair Instructions
Dealer notice announcing the availability of Diagnostic software 2019-5 and dealers should begin using it immediately. - SMT-COM03-27JUN2 Jun 27, 2019 · Service Bulletin/Repair Instructions
Dealer notice announcing the introduction of the revised gearchange shaft to all liquid-cooled Triumph Modern Classics models. - SMT-COM02-24JUN2 Jun 24, 2019 · Service Bulletin/Repair Instructions
Dealer notice concluding the comprehensive test conducted to explore the warranty claims for headlamps with surface damage and corrective actions to prevent the issue. - SMT-COM01-24JUN2 Jun 24, 2019 · Service Bulletin/Repair Instructions
Dealer notice clarifying the fitment of the Accessory lever kits with their respective models. - SMTCOM0329APR201 Apr 29, 2019 · Service Bulletin/Repair Instructions
Reminder notice to dealers to ensure procedure mentioned in Technical News 194 (item 194.12) is being followed correctly. - SMT-COM04-12MAR2 Dec 3, 2019 · Service Bulletin/Repair Instructions
Notice to remind dealers on the availability of Technical Bulletin 194. - SMTCom0518 Dec 18, 2018 · Service Bulletin/Repair Instructions
Dealer notice announcing the revised instrument download procedure on certain models.
Source: NHTSA manufacturer communications files.