By year
Owner complaints about Turtle TOP vehicles peaked at 1 in 2001
Owner complaints filed with NHTSA, 2001 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
Turtle TOP
The complete NHTSA record for Turtle TOP vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most Turtle TOP recalls are filed by Turtle Top.
Owner complaints in the last five years02 on file in all, across 24 models
Recall campaigns293 in five years
Severity index50.0Crash, fire, injury or death per 100 complaints
Investigations02 service bulletins
Components
Seat belts draws the most owner complaints about Turtle TOP vehicles, 33% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The Terra Transport has the most complaints of any Turtle TOP model
Every Turtle TOP model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| Terra Transport | 2004 to 2014 | 1 | 100.0 | 23 | 0 |
| Terra Transit II | 2000 | 1 | 0.0 | 0 | 0 |
| Odyssey | 2004 to 2024 | 0 | None | 44 | 0 |
| Odyssey XL | 2004 to 2024 | 0 | None | 23 | 0 |
| Ford Odyssey | 2005 to 2013 | 0 | None | 17 | 0 |
| Vanterra | 2007 to 2018 | 0 | None | 17 | 0 |
| Ford VAN Terra | 2005 to 2013 | 0 | None | 15 | 0 |
| Econo Transporter | 1991 to 2001 | 0 | None | 11 | 0 |
| Executive Transporter | 1991 to 2001 | 0 | None | 11 | 0 |
| Terra Transit | 2004 to 2024 | 0 | None | 9 | 0 |
| Odyssey LT | 2008 to 2011 | 0 | None | 8 | 0 |
| GM Terra Transport | 2005 to 2008 | 0 | None | 6 | 0 |
| VAN Terra | 2000 to 2024 | 0 | None | 6 | 0 |
| GM Odyssey | 2006 to 2008 | 0 | None | 5 | 0 |
| GM Odyssey XL | 2005 to 2007 | 0 | None | 5 | 0 |
| Ford Limo Coach | 2010 to 2012 | 0 | None | 3 | 0 |
| Ford Terra Transit | 2005 | 0 | None | 2 | 0 |
| Standard Vanterra | 2000 to 2001 | 0 | None | 2 | 0 |
| Terra Ford Transit | 2026 | 0 | None | 2 | 0 |
| Vanterra Limo | 2000 to 2001 | 0 | None | 2 | 0 |
| Ford Odyssey LT | 2009 | 0 | None | 1 | 0 |
| Odyssey XL MPV | 2010 | 0 | None | 1 | 0 |
| Odyssey XLT | 2014 | 0 | None | 1 | 0 |
| VAN Terra XL | 2012 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a Turtle TOP product
- 26V-462 Jul 17, 2026
Electrical contactor may fail, preventing the controls from stopping the lift
Adaptive equipment · Vehicles not reported - 26V-318 May 20, 2026
Retractors may not lock, preventing the wheelchair from being properly secured
Adaptive equipment · 6 vehicles - 24V-356 May 21, 2024
Recliner mechanism may not engage when the seat back is fully reclined
Seats · 3 vehicles - 20V-141 Mar 11, 2020
Seatbelt-unfastened warning light will not illuminate for approximately five seconds after the ignition is moved to the "on" or "start" position
Electrical system · 5 vehicles - 18V-603 Sep 10, 2018
Wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height
Adaptive equipment · 180 vehicles - 16V-281 May 10, 2016
These vehicles are equipped with seats that may separate from the base frame due to bolt failure
Seats · 6 vehicles - 16V-009 Jan 13, 2016
Affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position
Adaptive equipment · 276 vehicles - 15V-526 Aug 18, 2015
Affected vehicles are equipped with a back up camera system which may display images from the camera in reverse
Back-over prevention · 14 vehicles - 15V-494 Aug 6, 2015
Turtle Top is recalling certain model year 2012 Van Terra XL transit bus manufactured October 13, 2012, to February 7, 2013, and 2012 Odyssey XL…
Latches and locks · 2 vehicles - 15V-396 Jun 22, 2015
Affected transit buses and MPV specialty vehicles are equipped with Trans-Air add-on compressor mount kits, part numbers 4012506-01, 4012506-02,…
Electrical system · 355 vehicles
Source: NHTSA ODI recalls file.