Complaints over time
Complaints about the 2012 Ural Tourist peaked in 2024, with 2 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2012 Ural Tourist
Motorcycle, built in Russia. Owner complaints on file from Mar 8, 2017 to Sep 5, 2025.
Recall campaigns covering this model year1273 vehicles or units across those campaigns
Owner complaints42.0 times the median 2012 motorcycle
Severity index0.02012 motorcycles average 7.8
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2012 Ural Tourist name wheels
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2012 Ural Tourist
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 13V-507 | Oct 17, 2013 | Aluminum rims manufactured in April 2012 were improperly heat treated which could result in cracked, split or broken rims | Wheels | 273 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2012 Ural Tourist
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
4 complaints on file, page 1 of 1.
- Filed Sep 5, 2025Failure Mar 5, 20259,320 milesDe Leon Springs, FLWheels
The contact owns a 2012 Ural Tourist. The contact received notification of NHTSA Campaign Number: 22V431000 (Wheels); however, the part to do the recall repair was not yet available. The contact stated that while riding at 55 MPH, the rear wheel started wobbling. The contact pulled over to the side of the road, and the contact replaced the wheel with the spare. The contact stated that the failure recurred while riding, but the rear wheel was not replaced because the part was not available. The local dealer was contacted several times and informed the contact that the part to do the recall repair was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 9,320. VIN tool search not available.
NHTSA complaint 11685219 - Filed Jul 16, 2024Failure Jul 12, 2022Vancouver, WAWheels
Cracked wheels. They have been recalled but have waited over 18 months and dealer has no idea when they will fix under recall program.
NHTSA complaint 11602761 - Filed Mar 17, 2024Failure Feb 20, 2024Lubbock, TXWheels
In 2015 purchased this used 2012 Ural GearUp (Yamal edition) from GOAz Motorcycles in Scottsdale, AZ. To date I have received no written notice from GOAz or Irbit of the safety recall related to cracking/defective rims. I only learned of this 2 days ago through a newsletter E-Mail from Ural USA. These rims have been the subject of two NHTSA recalls: [XXX] (2013) and [XXX] (2022). When I had new tires put on the bike last month I noticed the rim on the sidecar wheel had hairline cracks throughout the inner diameter and one of the spoke bays had begun to pull apart from the rim (see photos). I had the spare wheel, whose rim appears intact, mounted to the sidecar. I inspected the rims on the pusher and front wheels -- they also appear intact. My main concern is getting these defective rims replaced, but I am also concerned that Ural never notified me of this problem. If I had not noticed the cracks on the sidecar wheel rim and switched it out with the spare wheel losing that wheel at 60 MPH could have been fatal. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint 11577850 - Filed Mar 8, 2017Failure Mar 4, 2017390 milesDalllas, TXWheels
RIM SPLIT ALONG 5 SPOKES ON SIDECAR WHILE SITTING STATIONARY
NHTSA complaint 10959545
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
No manufacturer communications on file
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
Source: NHTSA manufacturer communications files.