Complaints over time
Complaints about the 2009 Utility 3000R peaked in 2011, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2009 Utility 3000R
Trailer, Not Applicable, built in United States. Owner complaints on file from Aug 24, 2011 to Aug 24, 2011.
Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints1Close to the median 2009 trailer
Severity index0.02009 trailers average 10.6
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2009 Utility 3000R name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
No recall campaign lists the 2009 Utility 3000R
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2009 Utility 3000R
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Aug 24, 2011Failure Aug 24, 200980,000 milesRodchester, WAService brakes, Hydraulic
TL* THE CONTACT OWNS A 2009 UTILITY 3000R. THE CONTACT STATED THAT THE ANTI-LOCK BRAKING LIGHT WOULD ILLUMINATE AND THE BRAKES WOULD ENGAGE BEFORE THE TRAILERS BRAKES WERE ACTIVATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD INVESTIGATE THE SITUATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
NHTSA complaint 10421349
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SB-14-015 Sep 6, 2019 · Service Bulletin/Repair Instructions
Service bulletin instructing to use a sharp razor blade to add a 1" wide slit to the reefer floor drain kazoo whenever replacing them in the field. This is to help the pressure inside the trailer equalize with the pressure outside the trailer when the tempe… - SB-07-014A Aug 30, 2019 · Service Bulletin/Repair Instructions
This Service Bulletin addresses structural preparation required before retrofitting a Pintle Hook assembly to any RA Reefer Model Utility Trailer. - SB-07-009 Aug 29, 2018 · Service Bulletin/Repair Instructions
Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal. - SB-10-005 Feb 23, 2018 · Service Bulletin/Repair Instructions
Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions. - SB-01-003 Aug 18, 2017 · Service Bulletin/Repair Instructions
This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.
Source: NHTSA manufacturer communications files.