Complaints over time
Complaints about the 2001 Utility FF2C peaked in 2002, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2001 Utility FF2C
Minivan, gasoline, FWD/Front-Wheel Drive, built in United States. Owner complaints on file from Dec 27, 2002 to Dec 27, 2002.
Recall campaigns covering this model year15,492 vehicles or units across those campaigns
Owner complaints1Below the median 2001 minivan
Severity index0.02001 minivans average 8.7
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2001 Utility FF2C name equipment
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2001 Utility FF2C
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 00V-386-002 | Dec 11, 2000 | Vehicle description: trailers equipped with hubs provided by webb wheel products | Wheels | 5,492 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2001 Utility FF2C
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Dec 27, 2002Failure Oct 4, 2002Laurinburg, NCEquipment
WE HAVE HAD SEVERAL PROBLEMS WITH THE VAN, THE TRANSMISSION HAS BEEN OVERHAULED, THE ALTERNATOR REPLACED, THE BATTERY REPLACED, SERVICE BULLETINS REPAIRED AND AT THE PRESENT TIME THE VAN IS STILL NOT REPAIRED. WE ARE WAITING FOR THE RESULTS OF ARBITRATION. THE VAN RUNS VERY ROUGH AND SEEMS TO WANT TO IDLE OR STALL OUT. THIS I AM AFRAID WILL GET WORSE BECAUSE THE DEALERSHIP SAYS THAT IT IS NORMAL ENGINE SOUNDS. I TRAVEL OUT OF TOWN ALOT A FEAR THAT THE ENGINE IS GOING TO STALL AND I WILL BE REAR ENDED OR WORSE. I HAVE (2) YOUNG CHILDREN AND FEAR THAT THE VAN WILL EVENTUALLY STALL OUT AND WE GET IN AN ACCIDENT OR I AM LEFT STRANDED SIDE THE ROAD. I WILL FORWARD COPIES OF ALL INVOICES AND REPAIRS. AT THIS POINT THE ATTORNEY GENERAL'S OFFICE HAS SUGGESTED THAT WE MAY WISH TO TALK WITH A LAWYER ABOUT THE LEMON LAW. DAIMLER CHRYSLER STATES THAT WE HAVE NOT HAD ENOUGH PROBLEMS WITH THE VAN FOR IT TO BE CONSIDERED UNDER THE NC LEMON LAW. DAIMLER HAS NOT ONCE COME DOWN TO LOOK AT THE VAN, YET THEY HAVE TOLD US ON TWO DIFFERENT OCCASIONS THAT SOMEONE WOULD BE AT THE DEALERSHIP. THE VAN IS ONLY 1 1/2 YEARS OLD WITH A LITTLE OVER 25,000 MILES ON IT IN WHICH THE DEALERSHIP PUT ROUGHLY 800 MILES ON TRYING TO MAKE REPAIRS AND I STILL HAVE THREE PROBLEMS THAT ARE STILL NOT REPAIRED. THEY ARE THE STALLING AND IDLING OF THE VAN, JERKING OCCASIONALLY WHEN YOU SLOW DOWN, AND A WHINING NOISE IN THE STEERING. TS
NHTSA complaint 10000396
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
3 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- SB-07-009 Aug 29, 2018 · Service Bulletin/Repair Instructions
Utility re-issued the rear impact guard (bumber) requirements when requesting a replacement bumper and / or DOT decal. - SB-10-005 Feb 23, 2018 · Service Bulletin/Repair Instructions
Utility released a bulletin outlining reefer and dry van rub rail parts required and installation instructions. - SB-01-003 Aug 18, 2017 · Service Bulletin/Repair Instructions
This Bulletin was originally released on March 30, 2009. Utility re-released on August 18, 2017 to reflect the addition of the UTM Plant in Mexico.
Source: NHTSA manufacturer communications files.