By year
Owner complaints about VAN Hool vehicles peaked at 4 in 2010
Owner complaints filed with NHTSA, 2001 to 2026. 2026 runs through October.
Source: NHTSA ODI complaints and recalls files. Complaints are not verified by NHTSA.
Make
VAN Hool
The complete NHTSA record for VAN Hool vehicles: owner complaints, recall campaigns, defect investigations and manufacturer communications, for every model and model year on file.
Most VAN Hool recalls are filed by Van Hool.
Owner complaints in the last five years19 on file in all, across 27 models
Recall campaigns396 in five years
Severity index11.1Crash, fire, injury or death per 100 complaints
Investigations9290 service bulletins
Components
Engine and cooling draws the most owner complaints about VAN Hool vehicles, 78% of them
Share of all owner complaints on file, by component.
Source: NHTSA ODI.
Models
The T2140 has the most complaints of any VAN Hool model
Every VAN Hool model with complaints or recalls on file, by complaints. Counts are not rates: NHTSA publishes no sales volumes.
| Model | Model years | Complaints | Severity index | Recalls | Investigations |
|---|---|---|---|---|---|
| T2140 | 1998 to 2013 | 4 | 0.0 | 26 | 4 |
| BUS | 1986 to 1996 | 3 | 33.3 | 0 | 6 |
| T2145 | 1998 to 2014 | 1 | 0.0 | 71 | 9 |
| CX45 | 2000 to 2024 | 1 | 0.0 | 31 | 8 |
| CX35 | 2000 to 2024 | 1 | 0.0 | 17 | 7 |
| C2045 | 1999 to 2018 | 0 | None | 89 | 12 |
| TD925 | 2008 to 2019 | 0 | None | 43 | 7 |
| TX45 | 2000 to 2022 | 0 | None | 31 | 5 |
| TDX25 | 2014 to 2023 | 0 | None | 21 | 8 |
| TX40 | 2000 to 2020 | 0 | None | 12 | 5 |
| AG300 | 2002 to 2021 | 0 | None | 8 | 0 |
| T815 | 1986 to 1993 | 0 | None | 8 | 1 |
| T2100 | 1998 to 2001 | 0 | None | 6 | 0 |
| A300L | 2008 to 2012 | 0 | None | 5 | 0 |
| C2000 | 1998 to 2001 | 0 | None | 4 | 5 |
| S2145 | 1999 to 2001 | 0 | None | 4 | 0 |
| T809 | 1986 to 1989 | 0 | None | 4 | 0 |
| A300K | 2006 to 2009 | 0 | None | 3 | 0 |
| A330 | 2002 to 2004 | 0 | None | 3 | 0 |
| T900 | 1998 to 2000 | 0 | None | 3 | 0 |
| A330FC | 2004 to 2007 | 0 | None | 2 | 0 |
| A508 | 2000 to 2001 | 0 | None | 2 | 0 |
| T945 | 1998 to 1999 | 0 | None | 2 | 0 |
| A300K HYB | 2005 | 0 | None | 1 | 0 |
| AU138 | 1988 | 0 | None | 1 | 0 |
| C3045 | 2010 | 0 | None | 1 | 0 |
| T945S | 1999 | 0 | None | 1 | 0 |
Source: NHTSA ODI. Recall counts add campaigns across model years, so a campaign covering three years counts three times.
Latest recalls
Recent campaigns listing a VAN Hool product
- 26V-191 Mar 26, 2026
Front entrance door may have the incorrect glaze on the lower curb view window
Visibility and wipers · 6,994 vehicles - 24V-332 May 13, 2024
Burner units may release excessive exhaust gas
Equipment · 329 vehicles - 23V-861 Dec 19, 2023
Van Hool N.V
Seat belts · 64 vehicles - 22V-502 Jul 13, 2022
Van Hool N.V
Suspension · 68 vehicles - 21V-995 Dec 20, 2021
Van Hool N.V
Fuel system · 139 vehicles - 21V-799 Oct 14, 2021
Van Hool N.V
Adaptive equipment · 422 vehicles - 21V-385 May 25, 2021
Van Hool N.V
Fuel system · 681 vehicles - 18V-882 Dec 12, 2018
Van Hool N.V
Equipment · 244 vehicles - 18V-209 Mar 30, 2018
Van Hool N.V
Seat belts · 1,528 vehicles - 17V-064 Jan 31, 2017
Van Hool N.V
Steering · 1,396 vehicles
Source: NHTSA ODI recalls file.