Complaints over time
Complaints about the 2020 Vespa GTS 300 HPE peaked in 2025, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
2020 Vespa GTS 300 HPE
Motorcycle, gasoline, built in Italy. Owner complaints on file from Jan 21, 2025 to Jan 21, 2025.
Recall campaigns covering this model year11,328 vehicles or units across those campaigns
Owner complaints1Below the median 2020 motorcycle
Severity index0.02020 motorcycles average 7.1
First 24 months0Complaints in its first two years
Components
100% of complaints about the 2020 Vespa GTS 300 HPE name brakes
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 2020 Vespa GTS 300 HPE
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 19V-826 | Nov 18, 2019 | Piaggio Group Americas | Brakes | 1,328 | Repair or modification |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 2020 Vespa GTS 300 HPE
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Jan 21, 2025Failure Nov 4, 2024Dunedin, FLService brakes
The anti-lock brake module has been failing on hundreds of 2020 GTS300s. When it fails, the brake lever is locked or hard to pull, leading to the inability to brake. Vespa not only does not acknowledge this, the part is $1400 plus labor to repair.
NHTSA complaint 11637377
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
5 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- P_210913_TC_EN Aug 2, 2021 · Service Bulletin/Repair Instructions
New map for updating engine control unit Please note that a new engine control unit map for the aforementioned model is now available for downloading with the P.A.D.S. diagnostic tool (which must be updated to the most recent version available). The … - P_200617_TC_EN Dec 22, 2020 · Service Bulletin/Repair Instructions
New video tutorials - Brake system replacement and bleeding. We hereby inform you that a series of video tutorials are available on the Service Portal in the Video Box section, relating to the replacement of the brake system lines for the vehicles in quest… - P_200297_TC_EN Jul 21, 2020 · Service Bulletin/Repair Instructions
Dear Dealer/Service Center, We hereby inform you that in order to solve any problems with irregular engine operation, or starting difficulties with engine hot on the Vespa GTS 300 hpe models, proceed according to the procedure described below. INTRODUCTION … - [P_190951_TC_EN] Nov 11, 2019 · Service Bulletin/Repair Instructions
The new dashboard software for 2020 Vespa Supertech 300 HPE introduces the following improvements: ï· Improved display of the average fuel consumption. ï· Check of the immobilizer indicator light on the instrument cluster during the key ON phase before s… - P_190854_TC_EN Oct 8, 2019 · Service Bulletin/Repair Instructions
New calibration routine due to update to engine control unit
Source: NHTSA manufacturer communications files.