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Model year

2020 Vespa GTS 300

Motorcycle, gasoline, built in Italy. Owner complaints on file from Jun 15, 2020 to Jan 30, 2025.

Recall campaigns covering this model year1483 vehicles or units across those campaigns
Owner complaints84.0 times the median 2020 motorcycle
Severity index0.02020 motorcycles average 7.1
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2020 Vespa GTS 300 peaked in 2020, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.5220202202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

88% of complaints about the 2020 Vespa GTS 300 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
7
Engine and cooling
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Vespa GTS 300

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Vespa GTS 300
CampaignFiledSubjectComponentVehiclesRemedy
20V-617Oct 6, 2020Piaggio Group AmericasBrakes483Part replacement
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2020 Vespa GTS 300

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

8 complaints on file, page 1 of 1.

  1. Filed Jan 30, 2025Failure Oct 16, 2024Chardon, OH, OHService brakes

    Front brake handle frozen, cannot squeeze . This will not allow me to operate mt front brakes.

    NHTSA complaint 11639580
  2. Filed Dec 13, 2024Failure Dec 12, 2024Woodhaven, NYService brakes

    While I was driving the rear brakes started to a bite stiff .. when I went to stop I had to apply more pressure then usually.. i felt like the abs started and all of of sudden the brake lever stiffened up and i couldn't press the brakes any longer . I lost my rear brakes .. I'm glad I had my front brakes and I was able to get home driving slowly. But the rear brakes are locked up . I looked up my year 2020 gts 300 model it shows that there is a recall for that situation but when I type in my vin it says it's not a recall on the vin but it's the same issue and year that it's affected ?

    NHTSA complaint 11630614
  3. Filed Jul 12, 2024Failure May 7, 2024Bethesda, MDService brakes

    - During one of my rides my rear brake malfunctioned. - If needed, yes it is available for inspection. - Due to the malfunction of the brake I almost crashed. Luckily I was able to stop my scooter (Vespa) using only front brake. - Yes the problem was confirmed by independent service. - Problem was inspected and confirmed by official service. - No warning lamps or any sort of messages were displayed on my speedometer. ABS and ASR light stitched off as it should after 5kph (3.1mph). My Vespa has only approx. 900 mi and it is strange to have that kind of issues this "early".

    NHTSA complaint 11601567
  4. Filed Jul 30, 2023Failure May 22, 2023Spring, TXService brakes

    While driving scooter, rear brake lever became immovable. First time it happened, I used both hands and squeezed it very hard and hear an audible pop/crack and the lever released. Checked over scoot and had no leaks, and lever felt normal, so continued to ride. Approx a month later after sitting for 18 days, went to ride it and it was locked up again. Squeezed lever hard and broke free again, no signs of leaking. Drove to work that afternoon, and by the time I left to come home 5 hours later, it was locked up again. Broke free again and drove home. At that point I started looking online on the Vespa groups to see if anybody else has had this issue and came across this thread describing the same problem going back to 2018 https: [XXX] . At this point I quit riding it and waited until the handle locked up again and then took to the Vespa dealer who confirmed an ABS module failure and replaced it. Although my local dealer said he had never seen this issue before, when he spoke to his rep on my behalf (I was out of warranty, but only 1600 miles on the scoot) it was relayed to me that he was familiar with the issue. Vespa ultimately warrantied the part at no charge, I just had to pay labor. I have worked in vehicle repair for almost 15 years, and have never seen an ABS unit fail and prevent the brakes from being engaged. I believe this to be a large design flaw that should be addressed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    NHTSA complaint 11535371
  5. Filed Dec 3, 2022Failure Aug 25, 2022Tequesta, FLService brakes

    After the Vespa has sat for a couple days, the rear (right) brake lever locks up and is unable to be pulled after the ABS light goes out. Usually, I can pull pressure to the lever and it will free up. This started happening around the end of August 2022. Today, 12-3-2022, I tried to ride the Vespa after sitting for a few days and the lever is totally locked up and will not free itself. The Vespa is totally unridable now that the brakes do not work. I have spoken to my dealer and Piaggio USA on the phone and they verified that it may be the ABS unit that has failed but the dealer is pretty far away and I am unable to ride the Vespa. This is a serious safety issue. The Vespa only has about 900 miles on it and it is out of warranty.

    NHTSA complaint 11495907
  6. Filed Apr 19, 2022Failure Nov 19, 2020500 milesBrooklyn, NYEngine

    The contact owns a 2020 Piaggio Vespa GTS 300. The contact stated while driving at 5-10 MPH, the vehicle stalled. The contact stated he was able to restart the vehicle; however, the failure reoccurred several times while driving on that same day. The vehicle was taken to the dealer where it was diagnosed with an unknown sensor failure. The dealer reinstalled the sensors software; however, the failure reoccurred while driving. The vehicle was taken back to the dealer several times and each time the sensor software was reinstalled; however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure through email. The failure mileage was approximately 500.

    NHTSA complaint 11461310
  7. Filed Aug 17, 2020Failure Aug 17, 2020NEW Smyrna Beach, FLService brakes

    2020 VESPA GTS 300. CONSUMER WRITES IN REGARDS TO BRAKE ISSUES. *LD THE CONSUMER STATED AFTER HAVING THE VEHICLE REPAIR UNDER RECALL, THE BRAKES STILL FELT DANGEROUS. *JS

    NHTSA complaint 11349489
  8. Filed Jun 15, 2020Failure May 28, 2020321 milesBexley, OHService brakes

    OUT OF SEEMINGLY NOWHERE, FRONT BRAKES REDUCED TO 10% AND REAR BRAKES TO 50%. IMMEDIATELY RETURNED TO DEALER. RECALL PART IS IN IT'S 3RD WEEK OF WAITING. *TR

    NHTSA complaint 11328860
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

2 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • P_200617_TC_EN Dec 22, 2020 · Service Bulletin/Repair Instructions
    New video tutorials - Brake system replacement and bleeding. We hereby inform you that a series of video tutorials are available on the Service Portal in the Video Box section, relating to the replacement of the brake system lines for the vehicles in quest…
  • P_190894_TC_EN Oct 23, 2019 · Service Bulletin/Repair Instructions
    Improvement of the brake bleeding proceedure
Source: NHTSA manufacturer communications files.