AutoStatsIQ
Data through Oct 2026
Model year

2020 Vicinity VI38

Body and fuel not decoded. Owner complaints on file from no date to no date.

Recalls (1)Complaints (0)Investigations (0)Bulletins (1)
Recall campaigns covering this model year192 vehicles or units across those campaigns
Owner complaints0Not enough peers on file
Severity indexNoneCrash, fire, injury or death per 100
First 24 months0Complaints in its first two years
Complaints over time

Complaints about the 2020 Vicinity VI38 by year filed

Owner complaints about this model year, by the year they were filed with NHTSA.

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Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

Complaints by component

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

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Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2020 Vicinity VI38

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2020 Vicinity VI38
CampaignFiledSubjectComponentVehiclesRemedy
22V-148Mar 11, 2022Power steering gear box may become damaged, resulting in a loss of steering controlSteering92Part replacement
Source: NHTSA ODI recalls file.
Look up a VIN at NHTSA
Owner complaints

What owners reported about the 2020 Vicinity VI38

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

0 complaints on file.

    Source: NHTSA ODI complaints file.
    Investigations

    NHTSA has not opened an investigation on this model year

    Source: NHTSA ODI investigations file.
    All investigations
    Service bulletins

    1 manufacturer communication cover this model year

    Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

    • CA-000-046 Oct 5, 2022 · Service Bulletin/Repair Instructions
      It has come to VMC's attention that a select number of 35 and 38 ft Vicinity buses may have an area susceptible to cracking and potential accelerated corrosion. These identified areas may cause the structure to crack around the shock absorber tower and lead…
    Source: NHTSA manufacturer communications files.
    About service bulletins