Model year

2017 Victory Cross Country

Body and fuel not decoded, built in United States. Owner complaints on file from Jun 6, 2018 to Jun 6, 2018.

Recall campaigns covering this model year126k vehicles or units across those campaigns
Owner complaints1Close to the median 2017 vehicle
Severity index0.0Crash, fire, injury or death per 100
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2017 Victory Cross Country peaked in 2018, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512018120192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

100% of complaints about the 2017 Victory Cross Country name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2017 Victory Cross Country

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2017 Victory Cross Country
CampaignFiledSubjectComponentVehiclesRemedy
17V-647Oct 12, 2017If the engine misfires, continued riding may result in heat from the catalytic converter melting the rear brake line and nearby wiringEngine and cooling26,182Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2017 Victory Cross Country

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

1 complaint on file, page 1 of 1.

  1. Filed Jun 6, 2018Failure May 6, 201839,500 milesMcgregor, TXService brakes

    I WAS RIDING ON A BUSY HIGHWAY AND A CAR SLAMMED ON THE BRAKES IN FRONT OF ME TO AVOID A WRECK. WHEN I SLAMMED ON MY BRAKES, MY FRONT BRAKES WERE OUT, ALMOST CAUSING ME TO REAR-END THE CAR IN FRONT OF ME. I TOOK THE BIKE TO THE VICTORY DEALER TO FIND OUT THE ABS BRAKE LINES UNDER THE TANK HAD BEEN RUBBED COMPLETELY THROUGH BY A HOSE CLAMP THAT WAS INSTALLED FROM THE FACTORY. POLARIS CLAIMS THAT THE CLAMP WAS INSTALLED INCORRECTLY BY SOMEONE ELSE, BUT THE CLAMP HAS NEVER BEEN TOUCHED BY ANYONE OTHER THAN THE FACTORY. I LOOKED IN THE MANUAL, AND THERE ARE NO INCORRECT, OR CORRECT WAYS TO INSTALL THE CLAMP TO BEGIN WITH. THE VICTORY DEALER REPLACED THE ENTIRE BRAKE LINE ASSEMBLE AT A COST OF $854.00, AND REMOVED THE STOCK HOSE CLAMPS TO AVOID THIS HAPPENING AGAIN. THEY USED PLASTIC ZIP-TIES INSTEAD. THE HOSE CLAMPS HOLD THE FUEL VENT, AND DRAIN LINES UNDER THE GAS TANK. THIS IS A HORRIBLE DESIGN, AND PLACEMENT OF THE BRAKE LINE. IMO THIS WILL HAPPEN TO SOMEONE AND THEY WILL HAVE A BAD ACCIDENT, AS I ALMOST DID.

    NHTSA complaint 11100214
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

9 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • G-16-11-01 Nov 1, 2016 · Service Bulletin/Repair Instructions
    Polaris has released Team Tip G-16-10-01 to inform dealers that Polaris Mobile Digital Wrench (PMDW) version 3.28 or later requires dealers to enter a valid 10-digit Digital Wrench serial number to operate the app. The serial number requirement has been add…
  • G-15-12-01 R03 Feb 26, 2016 · Service Bulletin/Repair Instructions
    There is no doubt that for a Polaris customer the process of picking up a brand new vehicle is one of the most exciting times in the ownership experience. To ensure that all Polaris dealers are equipped to deliver a world-class experience that matches the h…
  • G-15-12-01 R02 Jan 15, 2016 · Service Bulletin/Repair Instructions
    PCDX is an online and mobile interface for providing a consistent dealer setup and customer delivery experience. The interface walks the dealer and the customer through a standardized online form that includes the PDI (pre-delivery inspection), general warn…
  • G-15-12-01 R01 Dec 10, 2015 · Service Bulletin/Repair Instructions
    This Team Tip is being released to dealers to provide information regarding the required transition to online PCDX and PCDX training.
  • SAF-16-01 Aug 16, 2016 · Service Bulletin/Repair Instructions
    A STOP RIDE MEANS THE CONSUMER MUST NOT OPERATE THEIR VEHICLE UNTIL THE REPAIR IS COMPLETE. We have been made aware that some dealers are incorrectly communicating the importance of STOP RIDE communications.
  • VSA-17-02 R02 Sep 8, 2017 · Service Bulletin/Repair Instructions
    Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.
  • VSA-17-02 R01 Jun 22, 2017 · Service Bulletin/Repair Instructions
    Victory has determined that some 2016-2017 106 ci motorcycles may set false-positive P0032 and P0038 trouble codes for the Oxygen Sensor heater circuit. Victory has developed an updated ECM calibration to improve the O2 heater circuit diagnostic threshold.
  • VSA-17-01 Jun 16, 2017 · Service Bulletin/Repair Instructions
    Victory has determined that some Victory Octane Motorcycles could develop a slow crank or no start situation due to a starter that was potentially manufactured with a defect. This Service Advisory has been released to communicate a process which enables dea…
  • V-17-02 Jun 20, 2017 · Service Bulletin/Repair Instructions
    Victory engineering has determined that some Cross Country, Cross Country Tour, Cross Roads, Magnum and Hard Ball models may experience damage to the rear brake line. Motorcycles experiencing prolonged misfire conditions may produce increased catalytic conv…
Source: NHTSA manufacturer communications files.