2018 Volkswagen Atlas

465 complaints on file, page 1 of 24.

1. Filed Sep 30, 2026Failure Sep 16, 2026Euclid, OHSteering

   The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 26V590000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

   NHTSA complaint 11767960
2. Filed Sep 25, 2026Failure Jul 25, 202580,000 milesJacksonville, FLEngine, Steering

   The contact owns a 2018 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 26V590000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to steer. Additionally, the vehicle shut off while driving and came to a stop in the middle of the road, nearly causing a crash. Upon restarting the vehicle, the check engine warning light and several unknown warning lights illuminated. The contact stated that the failures was a persistent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000.

   NHTSA complaint 11766987
3. Filed Sep 25, 2026Failure Sep 24, 2026Murfreesboro, TNEngine

   DEALERSHIP DIAGNOSED A #6 CYLINDER, FAULTY FUEL INJECTOR. ERROR CODES: P030000; P030600; P21A100. TECHNICIAN STATED THIS IS A KNOWN ISSUE BUT NO RECALL. NHTSA CLOSED INVESTIGATION INTO THIS MATTER IN 2022 FOR 2018-2019 VW ATLAS'S, ONE REASON STATED FOR NO RECALL IS THE LIMITED NUMBERS OF REPORTS FOR THIS ISSUE. IT HAS BEEN 4 YEARS SINCE AND I WANT TO KNOW HOW MANY MORE HAVE BEEN REPORTED SINCE 2022? IT IS AN OBVIOUS ENGINEERING PROBLEM AND THE VW MECHANICS KNOW IT. THEY QUOTED $4,000 TO FIX! WE PAID $20,000 FOR THE VEHICLE USED 5 MONTHS AGO! VW IS MAKING MONEY OFF THE MECHANICAL FLAW WITH THE VEHICLE.

   NHTSA complaint 11766872
4. Filed Aug 24, 2026Failure Aug 21, 2026EL Reno, OKFuel/propulsion system

   Fuel line leak due to the angle the manufacturer line is coming out of the fuel tank. Rubbing on the line caused a wear on the line, gas leak and has to be repaired and rerouted by mechanic to keep this from happening again. Very unsafe condition due to fumes and risk of fire. No warning lights just a very strong fuel smell and fuel leaking from under the vehicle.

   NHTSA complaint 11759117
5. Filed Aug 19, 2026Failure Aug 14, 2026Sandusky, OHFuel/propulsion system

   Fuel gauge suddenly changes its reading, sometimes dropping to a zero level indication while driving! The readings frequently change up and down, so if the previous reading before a drop to completely empty is incorrect, this could be a serious safety risk to suddenly find out the tank is very near empty. Volkswagen has a TSB about this, but are requiring expensive diagnostic and repair fees, over $1200. The TSB indicates the car model gas had frequent issues with a faulty fuel level sending unit.

   NHTSA complaint 11757921
6. Filed Aug 5, 2026Failure Jun 12, 2026Osceola, INElectrical system, Adaptive cruise controlCrash

   EPC light Tire light My cold air doesn't work, cruise control, heating on driver side mirror. Not sure what else. I made my first car payment in June 2026. Looks like I got a lemon vehicle.

   NHTSA complaint 11755138
7. Filed Aug 5, 2026Failure Jun 12, 2026Osceola, INPressure monitoring and regulating systems, TiresCrash

   P255 / 50 R 20 Tire light stays on. Right front tire is low. I have to fill up all 4 tires. I just purchased this vehicle. Was I sold a lemon? My cold air doesn't work now either. I just made my 3rd payment on this Volkswagen Atlas SEL 2018 What all do I need to have inspected. The car dealership never inspected this vehicle when it came off the truck.

   NHTSA complaint 11755132
8. Filed Jul 31, 2026Failure Jul 30, 2026Maple Valley, WAAutomatic emergency braking, Warnings

   When attempting to drive out of a steep driveway to turn onto a main arterial, the car interpreted the hill as a potential collision and turned on the emergency braking. This left me half-way in the lane, at a complete stop, unable to accelerate and continue driving, with on-coming traffic at over 40mph heading toward me in what would be a T-bone collision. Traffic stopped giving me time to reverse back up the driveway. I further backed up to come down the driveway at a different angle but the problem repeated itself again. It was multiple seconds before I could even continue to accelerate and fully enter the lane of traffic. It was as if the car put itself into neutral. That being said no part of the car every even scrapped the pavement so clearly the car was not in danger of a collision with the cement. I have also left this driveway multiple times and never had it emergency brake before. We were almost in a T-bone collision due to the sensors initiating emergency braking despite speeds of under 5mph and now actual collision risk existing.

   NHTSA complaint 11753906
9. Filed Jul 29, 2026Failure Jun 30, 2026South Miami, FLSeats, Steering, Body1 injured

   Dealer sold flood damaged 2020 Atlas 98k miles as safe vehicle. Found severe rust corrosion on steering column that could break while driving causing loss of control crash death. Also found 7 areas of toxic mold inside causing allergic reaction and breathing problems. Mold in seats, carpet, AC system. Dealer refused to repair and forced trade for overpriced 2023 Explorer with high loan. Vehicle unsafe - life threatening defect hidden by dealer. Steering and body structure compromised by flood water. Have photos of corrosion and mold as evidence. Vehicle available for inspection. Injury: Allergic reaction - skin rash, breathing difficulty, cough from toxic mold exposure. Senior driver [XXX] old. No crash yet but steering corrosion could cause fatal crash. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

   NHTSA complaint 11753639
10. Filed Jul 16, 2026Failure Jul 5, 2025Aptos, CAEngine, Power train

    The water pump failed catastrophically at 63,100 miles, forcing a complete road-side breakdown and damaging the radiator. This is a known manufacturing defect affecting the 3.6L VR6 composite plastic pumps. Due to the failure of the pump, the radiator tank became hot causing a hole to form in the radiator and needing to be replaced. I still own this car and you may inspect it if needed. My safety was at risk as well as others safely was put at risk because this caused car to over heat leaving me broken down on the side of the road. My mechanic at specialized auto repair confirmed and reported this issue to me and they provided the repair. It was not inspected by police, or insurance because it was a break down, not an accident and that's not coved by insurance. I knew that the car was overheating because waring system showed it to be overheating. It was actually more than over heating because of the water pump failure, the radiator melted causing car to dump all the coolant/water creating an over heating emergency. The warning system first appeared at the same time as the pump failure and the car had already overheated due to radiator hole when the waring system alerted me to the car overheating.

    NHTSA complaint 11750721
11. Filed Jul 15, 2026Failure Jun 27, 2026Seattle, WAUnknown or otherCrash

    My infotainment system and back up camera have been having issues that I have been trying to get addressed since April 2026. I was told this is a known issue for VWs from the dealership service department and that I should replace the infotainment which has resolved these problems. I had to wait for the part to arrive, the infotainment center was replaced June 1, 2026. When I got the car back, the back up camera was again working but the infotainment center was again cutting in and out and glitching/ turning off. I brought it back to the dealership who informed me there had been a service update and to have the software updated. It worked for a short time, than began turning blank and not working. I again reached out to the dealership who opened a case with VW the company, and was told that they could not replicate the issue but would continue to work on the problem. On June 27th the back up camera started work but froze when I was reversing, again glitching. Because it had frozen while I was backing up I did not realize the footage was not live, and hit my neighbors car as a result. Their car had a hitch so was fine, but mine now has a noticable dent in the back bumper. I reached out to the dealership on June 29th who told me the case has been closed by VW of America. I brought it back in on July 7th for them to address the issues, they reached out again to VW of America to file a claim and was told there is no fix at this time. They are continuing to see if there may be software updates but that it is also older technology so that could be the issue. This is a 2018 Atlas SE TECH that only has 65,000 miles. I now cannot rely on my safety systems that I always usen living in a city to keep myself and my daughters safe when driving. Additionally, if this is not a fixable solution, I will need to replace this car, and I will have lost significant value since it is broken and there is not current fix in place.

    NHTSA complaint 11750691
12. Filed Jul 13, 2026Failure Jul 12, 2026Auburndale, FLFuel/propulsion system, Body, Vehicle speed control

    Several times before I got the car stalled in the car wash which I thought that could no be important however yesterday Sunday 12, driving on I4 by Tampa bay in Florida when traffic was stocked and slow suddenly the car went off, so I geared neutral and started again. Then happened twice in total three times.

    NHTSA complaint 11750086
13. Filed May 12, 2026Failure Apr 30, 202640,000 milesForest, VAEngine and engine cooling

    The contact owns a 2018 Volkswagen Atlas. The contact stated that while driving on several occasions at various speeds, "low coolant" and "overheating" messages and the check engine warning light illuminated. On the first two occasions, the low coolant message appeared. The vehicle was pulled to the side of the road and inspected, and she observed a leak under the engine compartment. The vehicle was taken to the same dealer twice, where it was diagnosed that the water pump needed to be replaced. The vehicle was repaired twice, but the failure reoccurred approximately two years later. The contact stated that on the third occasion, an "overheating, turn engine off immediately" message appeared and an alert warning chime went off. The vehicle was pulled over to the side of the road and turned off to cool down. The contact stated that when the vehicle was turned on, it began to overheat again. The vehicle was then towed to the same dealer, where it was diagnosed that the water pump and a possible additional unknown failure were the cause. The vehicle was repaired, but the failure persisted. The dealer advised the contact that they may need to replace the head gasket as well. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

    NHTSA complaint 11737402
14. Filed May 4, 2026Failure May 4, 2026Casper, WYAutomatic emergency braking, Blind spot detection, Unknown or other1 injured

    I was driving on 2nd Street and realized I wasn’t going to make it through the light, so I stopped. I noticed that I had stopped in the crosswalk, so I decided to back up. Before backing up, I checked everything—I looked in my left mirror, my right mirror, behind me, and also at the rearview camera. There were no cars in sight behind me. As I started backing up, I heard a beeping sound indicating there might be a car behind me. I checked my mirrors again and looked at the camera, but there was still nothing there. I continued backing up and kept hearing the beeping sound. I checked again—mirrors and camera—and still saw nothing, so I kept going. I sped up slightly. Then suddenly, within seconds, my car slammed to a hard stop. It was a very abrupt emergency stop that caused my head to jerk forward and backward. It felt like someone had hit me from behind. Right after, I looked at my dashboard and saw multiple red warning lights and messages indicating that an emergency situation had occurred. I immediately checked my rearview mirror and side mirrors again, but there were no cars behind me at all, only vehicles beside me on my right hand side that were going straight, since I was in a left-turn position. I am in hospital because of my pain. I have pain in my neck and head , I’m dizzy, the room is spinning, I’m nauseous. My nose is stuffy and I feel like I have cold, and my vision is blurry.

    NHTSA complaint 11735700
15. Filed Apr 24, 2026Failure Apr 2, 2026Mineola, TXAir bags

    The passenger airbag ‘off’ light remains on even when a passenger is sitting in the passenger front seat. This remains on even after I’ve taken it in for a different component for the airbag that was recalled.

    NHTSA complaint 11733601
16. Filed Apr 14, 2026Failure Apr 13, 2026Eden Prairie, MNExterior lighting

    Both my low beam headlamps went out WHILE DRIVING. This is a major safety concern. It is also not an easy or inexpensive fix. The entire assembly must be replaced and not just a bulb. It is a $3000 replacement cost. The LED lamp should NEVER go out. Isn't that why LED was put in these lights? Why did VW make a headlamp that must be completely replaced and why are they charging $1000 for each headlight?

    NHTSA complaint 11731267
17. Filed Apr 6, 2026Failure Mar 31, 2026Centennial, COEngine

    Vehicle has heavy leak from water pump. Most vehicles of this model have extended warentee due to class action lawsuit from failing water pump, primarily the 4cylinder models, but it is a well known issue among the V6 models, and some of those are covered as well. Vehicle has 56K miles at this time.

    NHTSA complaint 11729447
18. Filed Mar 30, 2026Failure Dec 27, 2025Tracy, CAElectrical system, Steering

    The vehicle intermittently displays a “Steering lock faulty, stop!” warning and fails to start. When this occurs, the vehicle cannot be operated at all. This issue has occurred multiple times within a short period and has persisted despite prior repair attempts by authorized Volkswagen dealerships. The failure of the steering lock system prevents the vehicle from starting, creating a safety concern as the vehicle may become unexpectedly inoperable and leave the driver stranded. The repeated nature of this issue raises concerns about the reliability and safety of the vehicle.

    NHTSA complaint 11728119
19. Filed Mar 23, 2026Failure Mar 13, 2026Rosemead, CAEngine

    Multiple low coolant alerts. Dealer inspected 3 times and denied problem while vehicle still under warranty. Dealer simply topped off coolant and denied finding leaks or any other issue. Now low coolant again and EPC/ check engine light. Took car to independent owned shop who confirmed 2 water pump failures. Dealer refusing accountability for missing water pump issues that led to possible overheating damage. Big bill but dealer says my vehicle is not part of the ongoing water pump issues with other 2018 Atlas. My vehicle is being repaired by independent shop at my expense. Available for inspection if needed to further this complaint. Help is appreciated and desperately needed. Thanks.

    NHTSA complaint 11726493
20. Filed Feb 28, 2026Failure Feb 27, 2026Martinsville, INService brakes

    Automatic parking brake comes on every time I start my car or park. It won’t come out of parking brake. The auto parking brake will not turn off. I can get it to drive eventually but the parking brake light stays on.

    NHTSA complaint 11721103