Hatchback, gasoline, built in Mexico. Owner complaints on file from Mar 24, 2015 to Aug 9, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 22V-945 | Dec 21, 2022 | Driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high… | Airbags | 37,558 | Part replacement |
| 20E-064 | Sep 23, 2020 | Fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart | Brakes | 38 | Not stated |
| 19V-615 | Aug 22, 2019 | Build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever… | Electrical system | 679,027 | Repair or modification |
| 15V-705 | Oct 26, 2015 | In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist | Engine and cooling | 91,867 | Software update |
| 15V-028 | Jan 23, 2015 | Sealing cap at the fuel rail may fail, allowing fuel to leak into the engine compartment | Fuel system | 44,658 | Part replacement |
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
83 complaints on file, page 1 of 5.
unable to turn off car. Ignition switch is locked and key is unmovable.
NHTSA complaint 11679565I have been trying to get the recall fixed since I purchased my vehicle in July 2023. For nearly two years, I have received repeated letters from Volkswagen urging me to have the recall addressed. However, despite calling every two months to schedule an appointment, I am always told that the part is unavailable and that they have no estimated date for its arrival. I'm continually advised to call back in another two months. Last month, after calling dealerships more than ten times since purchasing the vehicle, I contacted VW Customer Service directly. They referred me to the Macon dealership, assuring me that they would assist in booking an appointment. Unfortunately, after speaking with Macon, I was once again told to call back—this time in October—when they might receive the necessary part. I am moving back to Canada at the end of August, and despite nearly two years of effort, my vehicle remains unrepaired. I am extremely dissatisfied with this situation, especially considering the severity of the issue. I live in Georgia, where the climate is hot and humid, and I avoid driving the vehicle out of fear that the airbag could deploy dangerously. Volkswagen has failed to support me through this process, and I am left with a potentially unsafe vehicle and no resolution in sight.
NHTSA complaint 11669593The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11667563My car is subject to the Takata Air Bag recall. Due to the age of the vehicle, and the hot climate where I live (California), I am in fear for my safety especially with summer around the corner. "The Old Farmer's Almanac forecasts a "scorcher" with hotter-than-normal temperatures across most of the U.S., including California." Originally, I had a service appointment for 2024 but there was a shortage of parts. I showed up for my next appointment 6/4/25 to have the service done and was told that the parts are on back order nationally until at least September. Due to the nature of my situation, my case was escalated to their RCM where I was told that nothing could be done. I asked about a loaner vehicle or a rental reimbursement until the parts arrive and they told me it was not possible. I find this to be extremely unreasonable given the severity of the recall. There are deaths and serious injuries linked to this defect and I am in constant fear when I drive my vehicle. No one should have to knowingly take this kind of risk every time they commute to work. I have spoken to multiple agents and have reached a dead end. I hope that a solution can be found for my case.
NHTSA complaint 11665416Ignition key gets stuck, Dealer stated mechanism that holds the switch is broken. This can cause issues starting, removing the key and cause the steering wheel not to turn . I've been informed it's among the top 10 requested broken parts for VW beetles with no manufacturer making this part currently
NHTSA complaint 11660740We have a big ign. Key that at times won't turn. Was informed by the dealer the mechanism is broke and it's a backordered item due to it being a common item . Failures of this part can cause the steering wheel to lock I have read
NHTSA complaint 11658024The 2015 Volkswagen Beetle was in a minor accident that was rear-ended by another vehicle. No one was injured. The other party claimed responsibility and the vehicle was repaired and the other party paid for the repairs. The problem is with Volkswagen not having the OEM safety equipment available to complete the repairs. The specific part is a spoiler attached to the rear trunk lid that increases the visibility of the brake light built into the rear trunk lid. In traffic this vehicle has only two brake lights within the rear fenders lower to the ground. The spoiler attached above the brake light that is attached at the top of the rear trunk lid, sits above the tail lights and the brake light can be seen by the driver in the vehicle behind the VW. VW claims that this part is on backorder. It is not available within the United States. I believe Volkswagen is refusing to manufacture this critical safety part for repairs of their vehicle. I have been told by several dealers that this part is not available and is on back order. I have tried to locate this part from VW dealers in Texas and out of state also. They all tell me the same thing. Its on back order. I understand this vehicle model is out of production but is being reintroduced again in 2025. Volkswagen should be responsible for providing original parts, especially critical safety parts. Hopefully the NTSA can bring this problem to Volkswagens attention and they will make the responsible safety decision and provide a critical safety component of this vehicle to the customers of their company. Thank you.
NHTSA complaint 11650977The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11603823The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11596992Unknown. I bought this vehicle used but I am concerned for my safety and that of any passengers I may ever have in the vehicle.
NHTSA complaint 11572640Dealer unable to perform recall 22V945. Unable to remedy this safety recall in a timely manner. Lack of parts. On a waiting list with no ETA for repair.
NHTSA complaint 11564863The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the contact had to pay for an additional repair that was preventing the dealer from completing the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and determined that the contact had to pay out of pocket for the original recall repair to be performed. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11555717The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11553045The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. A local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint 11551547The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11549419The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11548573The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11546970Speedometer stops working. My 16 year old daughter can’t tell how fast she is going when the speedometer stops working. And the screen freezes. Cruise control does not work.
NHTSA complaint 11545249The contact owns a 2015 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 22V945000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint 11545140The driver's side air bag inflator may explode causing sharp metal fragments to strike driver and passengers which may cause death. This has been a known issue since January 2023. To date there is no known repair available? This is unacceptable.
NHTSA complaint 11543687Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.