Wagon, gasoline, AWD/All-Wheel Drive, built in Mexico. Owner complaints on file from Oct 1, 2019 to May 18, 2025.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
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The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
8 complaints on file, page 1 of 1.
Volkswagen Wastegate Turbo Failure / design flaw and “wrongfully and intentionally” concealed a defect from consumers that could cause their vehicle’s engine turbocharger to fail prematurely at any time. Drivers have been unfairly forced to pay thousands out of pocket to repair and my estimate from a VW. dealer is: $4199.21 and I had to pay a $200 diagnostic fee. This is a major safety issue for the vehicle will lag and not accelerate. There is a class action lawsuit filed and settled but I cannot get Volkswagen to help me.
NHTSA complaint 11661666Second occurrence of this issue approximately two years apart, unresolved and unaddressed by manufacturer. Driving during evening on lit city street at night traveling in lane of traffic. In normal course of driving (~25 mph) vehicle applied full brakes with no advance notice in the middle of road. Forward Collision Assist had been activated by what appeared to be a patch of ice on the road ahead. Full braking while driving posed significant risk of rear collision due to automated full brake application without input or forewarning to the driver.
NHTSA complaint 11565501We were driving on the highway when the sunroof exploded. There were 4 of us in the car and none of us recalls anything striking the sunroof. Glass exploded wverywhere.
NHTSA complaint 11508588I was driving west on I-80 and my sunroof exploded/shattered. There was no rock to be found anywhere.
NHTSA complaint 11469462Had forward collision assist (turned on by default at engine start) turned on. When entering an intersection, vehicle stopped short to a full stop right in front of a metal plate on the road in the intersection. Had there been a vehicle behind me, the system may have needlessly caused a collision.
NHTSA complaint 11459292AUTOMATIC EMERGENCY BRAKING SYSTEM ENGAGES WITHOUT CAUSE OR WARNING. AT BOTH SLOW AND MODERATE SPEEDS WITH NO OBSTACLE IN FRONT OF CAR. RISK OF CAUSING A REAR-END ACCIDENT VERY HIGH. DEALERSHIP RAN DIAGNOSTIC AND FOUND NOTHING. RECOMMENDS DISABLING SYSTEM IF ISSUE PERSISTS.
NHTSA complaint 11395424WATER LEAK FROM THE PANORAMIC ROOF. HEADLINER AND A PILLAR IS WET AND WILL BE REPLACED. WINDSHIELD FOGGED AND HAD CONDENSATION.
NHTSA complaint 11269976PANORAMIC MOONROOF LEAKING AROUND EDGES AND STAINING HEADLINER AND UPHOLESTRY
NHTSA complaint 11265296Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.