Sedan, gasoline, built in Mexico. Owner complaints on file from Nov 28, 2017 to Mar 6, 2019.
Owner complaints about this model year, by the year they were filed with NHTSA.
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
2 complaints on file, page 1 of 1.
THE KEY PERIODICALLY GET STUCK IN THE IGNITION OR THE IGNITION WILL NOT TURN. SOME TIMES WIGGLING THE IGNITION, STEERING WHEEL, SHIFT SELECTOR, PRESSING ON THE BREAK OR ROCKING THE CAR IS NECESSARY.
NHTSA complaint 11184590TL* THE CONTACT OWNS A 2016 VOLKSWAGEN JETTA GLI. WHILE DRIVING 25 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER (LASH VOLKSWAGEN OF WHITE PLAINS, 376 TARRYTOWN RD, WHITE PLAINS, NY 10607) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING BELT CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-822-8987 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THEY WOULD REVIEW ALL THE INVOICES. AFTER THE INVOICE REVIEW WAS COMPLETED, THE MANUFACTURER DENIED THE REQUEST BECAUSE THERE WAS NO VIN IN ANY OF THE INVOICES. THE CONTACT WAS INFORMED THAT SHE WOULD NEED TO PAY FOR THE REPAIR. CASE NUMBER: 171734952 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
NHTSA complaint 11048853Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.