Model year

2004 Volvo 780

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from Nov 18, 2004 to Feb 8, 2017.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints55.0 times the median 2004 heavy truck
Severity index20.02004 heavy trucks average 29.4
First 24 months4Complaints in its first two years
Complaints over time

Complaints about the 2004 Volvo 780 peaked in 2004, with 2 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.511.522004220062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

40% of complaints about the 2004 Volvo 780 name visibility and wipers

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Visibility and wipers
2
Engine and cooling
1
Equipment
1
Lighting
1
Powertrain
1
Seats
1
Steering
1
Structure
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2004 Volvo 780

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2004 Volvo 780

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

5 complaints on file, page 1 of 1.

  1. Filed Feb 8, 2017Failure Jan 31, 201781,707 milesMobile, ALSteeringCrash

    TL* THE CONTACT OWNED A 2004 VOLVO 780. WHILE DRIVING APPROXIMATELY 68 MPH AND ATTEMPTING TO PASS A VEHICLE, THE STEERING WHEEL DID NOT RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE KEPT DRIVING FORWARD UNTIL IT COLLIDED WITH A MEDIAN AND FINALLY STOPPED. THE ENTIRE DRIVER SIDE OF THE VEHICLE WAS DAMAGED, INCLUDING THE DRIVER SIDE HEADLIGHT AND THE BOTTOM OF THE VEHICLE. THERE WERE NO INJURIES REPORTED. THE POLICE AND FIRE DEPARTMENTS ARRIVED AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND YARD. THE VEHICLE WAS NOT EVALUATED BY THE INSURANCE COMPANY OR MANUFACTURER. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 81,707.

    NHTSA complaint 10950268
  2. Filed Aug 17, 2005Failure Aug 17, 2005Atoka, TNAir suspension system

    DT: THE CONSUMER HAS A 2004 VOLVO 670 TRACTOR. WAS HAVING A PROBLEM WITH THE AIR ROD THAT HELD UP AIR BAGS FOR THE AIR BAG SYSTEM, SUSPENSION, THE ROD SLIPPED AND FELL, CAUSING THE AIRBAGS DROP. WHEN THE AIRBAGS DROPPED WITH A TRAILER ON THE TRUCK IT CAUSED ALL THE WEIGHT OF THE TRAILER TO BE CONCENTRATED ON THE REAR OF THE TRUCK DUE TO THE AIRBAGS DROPPING AND LETTING THE REAR OF TRUCK LOWER. VEHICLE WAS TAKEN TO THE DEALER, WHO TOLD THE CONSUMER THAT THE ROD WORE OUT. THIS WAS THE SIXTH TIME THAT REPAIRS HAD TO BE DONE. ALSO, DEALER ALSO TOLD CONSUMER THAT IF HE DID NOT STOP AND FIX THE ROD WHEN DRIVING IT WILL RUIN THE TRANSMISSION. DEALER STATED THAT THE ORIGINAL ROD WAS TOO SHORT AND THIS CAUSED THE ROD TO POP OUT. MECHANIC AT DEALER STATED THAT HE HAD A LOT OF THIS PROBLEM IN THESE TRUCKS. *AK

    NHTSA complaint 10133206
  3. Filed May 4, 2005Failure May 28, 200429,000 milesCinniatti, OKExterior

    CONSUMER STATES: MIRRORS SHAKE WHEN DRIVING, CAN'T TELL WHAT TYPE OF VEHICLE IS BEHIND YOU,THEY ARE A SAFETY HAZARD. THE MIRRORS DO QUIVER. *AK

    NHTSA complaint 10119755
  4. Filed Dec 21, 2004Failure Jan 1, 1901Ramona, CAEquipment, Turn signal, Power train, Seats

    THE SELF CANCELING TURN SIGNALS DON'T FUNCTION SAFELY DURING TURNING MANEUVERS. *NM STATIONARY SPLASH GUARD MOUNTED OVER THE STEERING TIRES BLOCKED SAFE ACCESS TO THE OUTER WINDSHIELD AND PROHIBITED WINDSHIELD CLEANING. IT TOOK 95 POUNDS OF FORCE TO PRESS THE CLUTCH PEDAL. THE GEARSHIFT STICK WAS MOUNTED TOO FAR TO THE RIGHT AND TO FAR TOO THE REAR, RELATIVE TO THE LOCATION OF THE DRIVER'S SEAT. THE DRIVER'S SEAT IS MOUNTED TOO FAR FORWARD. THE RIGHT FRONT POWER REARVIEW MIRRORS WERE NOT MOUNTED SECURELY IN THEIR HOUSINGS AND AS A RESULT THEY VIBRATE. THE HIGH BEAM INDICATOR LIGHT IS LOCATED AT THE BOTTOM EDGE OF THE INSTRUMENT PANEL. WITH THE TILT STEERING COLUMN THE LIGHT WAS HIDDEN BEHIND THE HUB OF THE STEERING WHEEL. THE DOOR STEPS ARE HIGHER AND FARTHER APART WHICH STRAINS THE DRIVER'S KNEES AND MAKES ENTRY AND EXT FROM THE CAB MORE DIFFICULT. (VOLVO VNL-780 DIESEL). *NM

    NHTSA complaint 10110815
  5. Filed Nov 18, 2004Failure Nov 14, 200415,000 milesOntario, 00Turbo/supercharger

    ENGINE PRESSURE BLEW THE FUEL FILTER OFF OF THE TRUCK. CONSUMER WAS TRAVELING AT 20 MPH. THE FILTER BLEW ONTO THE ROAD, AND ACROSS THE ROAD. *AK. FUEL FILTER EXPLODED OFF ENGINE. *AK

    NHTSA complaint 10101263
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

31 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.

  • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
  • KC-435 Jun 7, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Equipped with An Automated Manual Transmission (AMT, iShift) - SNV 19-002 - AMT Oil Filter Housing Corrosion
  • KC-2174 Jun 15, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Drag Link Inspection And Replacement Criteria
  • KC-2028 Jun 17, 2022 · Service Bulletin/Repair Instructions
    AMT Control Housing Bench Testing - False Failures
  • KC-2107 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Programming Failure - Chassis With Cummins Engine And An Allison Transmission
  • KC-2116 Jun 3, 2022 · Service Bulletin/Repair Instructions
    NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2119 Jun 21, 2022 · Service Bulletin/Repair Instructions
    DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information
  • KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
    (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)
  • KC-2165 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2171 Jun 3, 2022 · Service Bulletin/Repair Instructions
    Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
  • KC-405 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer
  • KC-732 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
  • KC-2107 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-726 May 31, 2022 · Service Bulletin/Repair Instructions
    Fuel Level Gauge Reading Incorrect In The Instrument Cluster
  • SNV22-003 May 13, 2022 · Service Bulletin/Repair Instructions
    The Diagnostic Process
  • KC-636 May 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Fault Code MID 144 PSID 204 FMI 9
  • KC-639 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV15-008 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
  • KC-640 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
  • KC-642 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Bendix ABS6 TO ABS8 Service Information
  • KC-647 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis Ghost Codes Due To Poor Grounding
  • KC-649 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV14-035 When And How To Contact Tech Support ( eService & Phone )
  • KC-650 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Fuel Level Gauge Slow To Respond To Changes In Fuel Level
  • KC-660 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - PTO Pump Speed Calculator
  • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
    Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
  • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
    VIDA QR Scanner Mobile App
  • KC-784 Mar 23, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL)
  • KC-395 Jan 19, 2022 · Service Bulletin/Repair Instructions
    Instrument Cluster Programming - Programming Fails Or Errors Display When Replacing An Instrument Cluster With A Newer Part Number (Conversion Kit) - US04 To US10 Chassis (9-Pin Diagnostic Connector)
  • KC-392 Jan 19, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Driveline (Driveshaft, Propeller Shaft) Ride Height And Angle, Measurement And Calculation; Pinion Angle Measurement - Model Year 1996 And Newer
  • FSB 293-024 Jul 21, 2014 · Service Bulletin/Repair Instructions
    Exhaust Gas Recirculation (EGR) Differential Pressure Sensor
  • RTJ-16629 May 15, 2009 · Service Bulletin/Repair Instructions
    VOLVO: LEAKAGE DETECTION DIAGNOSTICS IMPROVEMENTS TO REMEDY DTC'S. ALL MODELS FROM MODEL YEARS 2003-2008. DIAGNOSTIC MONITOR FOR THE EVAPORATIVE EMISSION SYSTEM SMALL LEAK, HAS USED A SOFTWARE FUNCTION THAT CALCULATES LEAKAGE BASED ON A PRESSURE INFERRED F…
Source: NHTSA manufacturer communications files.