Model year

2016 Volvo 780

Heavy truck, diesel, 6x4, built in United States. Owner complaints on file from May 12, 2015 to Sep 9, 2016.

Recall campaigns covering this model year0No recall campaign lists this model year
Owner complaints2Below the median 2016 heavy truck
Severity index50.02016 heavy trucks average 21.4
First 24 months1Complaints in its first two years
Complaints over time

Complaints about the 2016 Volvo 780 peaked in 2015, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.7512015120162017201820192020202120222023202420252026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2016 Volvo 780 name airbags

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Airbags
1
Suspension
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

No recall campaign lists the 2016 Volvo 780

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2016 Volvo 780

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Sep 9, 2016Failure Aug 8, 201642,000 milesBroomfield, COAir bagsCrash1 injured

    TL* THE CONTACT OWNED A 2016 VOLVO 780. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT FELT LIGHTHEADED AND STEERED THE VEHICLE INTO THE MEDIAN. THE VEHICLE CRASHED INTO TREES, FLIPPED OVER, AND LANDED ON THE DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CUT ON THE RIGHT LOWER CHIN THAT REQUIRED STITCHES, A FEW CUTS ON THE NOSE AND BOTH SIDES OF THE FACE, WHIPLASH, AND BRUISED EYES. THE CONTACT RECEIVED MEDICAL ATTENTION AND PHYSICAL THERAPY. THE VEHICLE WAS TOWED TO A DEALER AND DECLARED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

    NHTSA complaint 10905116
  2. Filed May 12, 2015Failure Mar 6, 2015536 milesBowling Green, KYSuspension

    SINCE THE PURCHASE OF THIS VEHICLE IT HAS AN UNCONTROLLABLE CAB SWAY FROM SIDE TO SIDE DUE TO THE LACK OF STABILITY IN THE SHOCK SYSTEM. VIN. N9318245. TWO OUT OF THREE VOLVO DEALERSHIPS STATE NO PROBLEM OR A PROBLEM THEY CANT FIX. ONE DEALERSHIP, DAYTON OHIO REPLACED REAR CAB SHOCKS WHICH SUBSEQUENTLY GAVE MINOR IMPROVEMENTS. IM WAITING TO HEAR FROM VOLVO TO SEE WHAT ELSE CAN BE DONE OTHER THEN ME PURCHASING AFTER MARKET SHOCKS OR AIR BAGS. DUE TO THE UNCONTROLLABLE SWAY FROM ROAD, WIND, OTHER VEHICLE TURBULENCE AND THE EXCESS WEIGHT OF THE TOP OF THE SLEEPER, THIS VEHICLE WILL CAUSE MAJOR OVER CORRECTIONS BY THE DRIVER AND COULD BE EXTREMELY DANGEROUS IN WINTER CONDITIONS.

    NHTSA complaint 10715844
Source: NHTSA ODI complaints file.
Investigations

1 NHTSA investigation on file

  • AQ18005 Audit query, Communication
    Discrepancies in Required CFR Reporting
    Opened Oct 22, 2018, closed Aug 4, 2023
Source: NHTSA ODI investigations file.
Service bulletins

91 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • KC-2350 Feb 23, 2024 · Service Bulletin/Repair Instructions
    CBR - Telematics Gateway (TGW) Connect Ability Issues.
  • KC-2347 Feb 16, 2024 · Service Bulletin/Repair Instructions
    CBR - Active "Set Park Brake" Message On Drivers Information Display (DID)
  • KC-202 Feb 16, 2024 · Service Bulletin/Repair Instructions
    CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
  • KC-2014 Feb 19, 2024 · Service Bulletin/Repair Instructions
    CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
  • TJ29818 Feb 5, 2018 · Service Bulletin/Repair Instructions
    If the vehicle is equipped with indirect tire pressure monitoring sensors (I-TPMS) (VDN codes: PU02, PU03, PU04), and there is a warning message in the DIM about Low tire pressure and DTC BCM-C007768, follow advice under Service.
  • KC-2195 Oct 31, 2022 · Service Bulletin/Repair Instructions
    Volvo DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-183 Oct 7, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - ( AMT, I-Shift ) - Transmission Grinding When Downshifting ; Range Synchronizer (Synchro) Timing Procedure - US07 And Newer
  • KC-399 Oct 31, 2022 · Service Bulletin/Repair Instructions
    Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
  • KC-401 Oct 4, 2022 · Service Bulletin/Repair Instructions
    Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
  • SMB00-108C Sep 14, 2022 · Service Bulletin/Repair Instructions
    Expendable Items Parts List.
  • KC-2018 Nov 30, 2020 · Service Bulletin/Repair Instructions
    Diagnostic Trouble Code P200200 - Diagnostic Information; US14+OBD16 And Newer Emissions
  • V-265-002 Sep 22, 2022 · Service Bulletin/Repair Instructions
    TSB-Charge Air Cooler t-clamp install.
  • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
  • KC-145 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Part information for AMT input shaft repair kits and the shim kit that is required for repair.
  • KC-435 Jun 7, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Equipped with An Automated Manual Transmission (AMT, iShift) - SNV 19-002 - AMT Oil Filter Housing Corrosion
  • KC-2174 Jun 15, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Drag Link Inspection And Replacement Criteria
  • KC-2028 Jun 17, 2022 · Service Bulletin/Repair Instructions
    AMT Control Housing Bench Testing - False Failures
  • KC-2107 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-2112 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Programming Failure - Chassis With Cummins Engine And An Allison Transmission
  • KC-2116 Jun 3, 2022 · Service Bulletin/Repair Instructions
    NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2119 Jun 21, 2022 · Service Bulletin/Repair Instructions
    DTC U012100 - Lost Communication With Anti-Lock Brake System (ABS) Control Module, No Additional Information
  • KC-2143 Jun 21, 2022 · Service Bulletin/Repair Instructions
    (Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP)
  • KC-2149 Jun 3, 2022 · Service Bulletin/Repair Instructions
    Particulate Matter (PM) Sensor Troubleshooting Guide - US14+OBD16 And Newer Emissions
  • KC-2165 Jun 3, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2171 Jun 3, 2022 · Service Bulletin/Repair Instructions
    Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
  • KC-405 Jun 21, 2022 · Service Bulletin/Repair Instructions
    Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And Newer
  • KC-732 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
  • KC-734 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Diesel Particulate Filter (DPF) And Diesel Oxidation Catalyst (DOC) Pin Testing Procedure - US07 And Newer Emissions, Model Year 2008 And Newer
  • KC-735 Jun 6, 2022 · Service Bulletin/Repair Instructions
    Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
  • KC-750 Jun 28, 2022 · Service Bulletin/Repair Instructions
    US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting
  • KC-751 Jun 28, 2022 · Service Bulletin/Repair Instructions
    Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
  • KC-695 May 23, 2022 · Service Bulletin/Repair Instructions
    Electronic Stability Program (ESP), Electronic Stability Control (ESC): Changes And Removal Information; Permissible PAR File Changes - US07 And Newer Emissions, Model Year 2008 And Newer
  • KC-687 May 20, 2022 · Service Bulletin/Repair Instructions
    Back Office - Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry
  • KC-2107 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
  • KC-726 May 31, 2022 · Service Bulletin/Repair Instructions
    Fuel Level Gauge Reading Incorrect In The Instrument Cluster
  • SNV22-003 May 13, 2022 · Service Bulletin/Repair Instructions
    The Diagnostic Process
  • KC-623 May 4, 2022 · Service Bulletin/Repair Instructions
    Volvo I-Shift AMT Will Not Calibrate After Incorrect Flywheel Housing Is Installed
  • KC-635 May 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Automated Manual Transmission Model F (AMT-F, I-Shift) - Possible Infrequent Hiccup/Stumble During Steady Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92, P1074-94, P1074-96 Logging, Appears As Inactive
  • KC-636 May 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Fault Code MID 144 PSID 204 FMI 9
  • KC-639 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV15-008 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
  • KC-640 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
  • KC-642 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Bendix ABS6 TO ABS8 Service Information
  • KC-647 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis Ghost Codes Due To Poor Grounding
  • KC-649 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo SNV14-035 When And How To Contact Tech Support ( eService & Phone )
  • KC-650 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Fuel Level Gauge Slow To Respond To Changes In Fuel Level
  • KC-660 May 17, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - PTO Pump Speed Calculator
  • KC-662 May 18, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis Loss Of Cruise Control After Disabling Electronic Stability Program (ESP)
  • KC-675 May 18, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis - Equipped With A Catalyzed Exhaust Aftertreatment System ( EATS ) - Regeneration ( Regen ) Failure Diagnostic Process - US07 to US16 Emissions
  • KC-2165 May 26, 2022 · Service Bulletin/Repair Instructions
    DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2158 May 26, 2022 · Service Bulletin/Repair Instructions
    Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • KC-2157 May 13, 2022 · Service Bulletin/Repair Instructions
    Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
  • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
    Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
  • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
    VIDA QR Scanner Mobile App
  • KC-816 Mar 16, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis - VN Model - Front Brake Squeal - US14 And Newer
  • KC-793 Mar 16, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Equipped With An I-Shift Automatic Manual Transmission ( AMT ) And D16 ( 16L ) Engine - Technical Service Bulletin V-216-001 Twin Mass Flywheel Conversion
  • KC-784 Mar 23, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL)
  • KC-778 Mar 23, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Diagnostic Trouble Code ( DTC ) P02FA US17+OBD16 And US17+OBD18 (GHG17) Emissions
  • KC-758 Mar 23, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - US14+OBD15 And US14+OBD16 Emissions
  • KC-743 Mar 23, 2022 · Service Bulletin/Repair Instructions
    Volvo Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
  • KC-675 Mar 16, 2022 · Service Bulletin/Repair Instructions
    (Back Office Only) Volvo Chassis - Equipped With A Catalyzed Exhaust Aftertreatment System ( EATS ) - Regeneration ( Regen ) Failure Diagnostic Process - US07 to US16 Emissions
Source: NHTSA manufacturer communications files.