Complaints over time
Complaints about the 1997 Volvo 964 peaked in 2011, with 1 filed
Owner complaints about this model year, by the year they were filed with NHTSA.
Source: NHTSA ODI complaints file. The lighter column runs through October.
Model year
1997 Volvo 964
Sedan, gasoline, built in Sweden. Owner complaints on file from Nov 30, 2011 to Nov 30, 2011.
Recall campaigns covering this model year113k vehicles or units across those campaigns
Owner complaints1Below the median 1997 sedan
Severity index0.01997 sedans average 14.9
First 24 months0Complaints in its first two years
Components
100% of complaints about the 1997 Volvo 964 name engine and cooling
Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls
One recall campaign covers the 1997 Volvo 964
Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.
| Campaign | Filed | Subject | Component | Vehicles | Remedy |
|---|---|---|---|---|---|
| 96V-199 | Oct 11, 1996 | Screws which attach the throttle plate to its axle (shaft) can loosen allowing the throttle plate to come in contact with the throttle housing | Speed control | 12,530 | Part replacement |
Source: NHTSA ODI recalls file.
Owner complaints
What owners reported about the 1997 Volvo 964
The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.
1 complaint on file, page 1 of 1.
- Filed Nov 30, 2011Failure Oct 15, 2011125,000 milesLargo, FLEngine and engine cooling, Fuel system, Gasoline
THE LEAKING FUEL RAIL SPURTS GASOLINE ONTO THE HOT AUTOMOBILE ENGINE, CAUSING GASOLINE FUMES IN THE PASSENGER COMPARTMENT AND IS POTENTIALLY DANGEROUS. THERE IS RISK OF FIRE DUE TO THIS HAZARD. VOLVO DEALERS ARE AWARE THAT THIS PROBLEM EXISTS. I HAVE CONTACTED VOLVO NA CUSTOMER CARE BUT THEY HAVE NOT PROVIDED AN ACCEPTABLE RESPONSE. THIS COMPLAINT IS AN ADDENDUM TO A PREVIOUS COMPLAINT BY ANOTHER VOLVO CAR OWNER. PLEASE SEE NHTSA REFERENCE # 10378366. *KB
NHTSA complaint 10437777
Source: NHTSA ODI complaints file.
Investigations
NHTSA has not opened an investigation on this model year
Source: NHTSA ODI investigations file.
Service bulletins
8 manufacturer communications cover this model year
Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall.
- C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
COMPLIMENTARY UPGRADE C00009 DESCRIPTION. - TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
Rubber cushion - Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve. - Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
ICUP/Google Built-In Diagnostic Operations - Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
Battery Charger/maintainer requirement - Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS) - 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
VIDA QR Scanner Mobile App - SPJ3070120160419 Apr 19, 2016 · Service Bulletin/Repair Instructions
THIS IS A SERVICE PRODUCT JOURNAL : THE PREVIOUSLY REPORTED ISSUE WITH VIDA 2015 AND BATTERY TESTING HAS BEEN RESOLVED. VIDA 2015 BATTERY TESTING IS THE ONLY APPROVED METHOD FOR PRODUCING BATTERY TEST CODES. THE USE OF VIDA CLASSIC OR OTHER MEASURING TOOLS …
Source: NHTSA manufacturer communications files.