Model year

2025 Volvo EX40

SUV, electric, AWD/All-Wheel Drive, built in Belgium. Owner complaints on file from Sep 25, 2025 to Apr 30, 2026.

Recall campaigns covering this model year3838k vehicles or units across those campaigns
Owner complaints2Below the median 2025 suv
Severity index0.02025 suvs average 8.9
First 24 months2Complaints in its first two years
Complaints over time

Complaints about the 2025 Volvo EX40 peaked in 2025, with 1 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

00.250.50.751202512026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

50% of complaints about the 2025 Volvo EX40 name electrical system

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Electrical system
1
Engine and cooling
1
Powertrain
1
Brakes
1
Steering
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

3 recall campaigns cover the 2025 Volvo EX40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2025 Volvo EX40
CampaignFiledSubjectComponentVehiclesRemedy
25V-908Dec 23, 2025Rearview camera image may not display when the vehicle is placed in reverseBack-over prevention413,151Software update
25V-392Jun 12, 2025In certain driving scenarios while coasting down a hill and using "B" mode or "One Pedal Drive," the vehicle may lose brake functionBrakes11,469Software update
25V-282May 8, 2025Rearview camera image may not display when the vehicle is placed in reverseBack-over prevention413,151Software update
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2025 Volvo EX40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

2 complaints on file, page 1 of 1.

  1. Filed Apr 30, 2026Failure Apr 30, 2026Mill Valley, CAService brakes, Steering

    Applied the brake while approaching a crosswalk and suddenly multiple warning notifications appeared on dashboard (brake failure, collision avoidance system not functioning, etc) and every warning light started flashing. Lost power steering and brakes. Had to swerve to avoid a pedestrian. Once stopped could not change the gear, engage the parking brake, or turn the car off. I was on a hill and needed to keep my foot on the brake pedal forcefully to avoid rolling down the hill into cross traffic. Firefighters chocked the wheels but could not disable the car. Car was towed to the dealership.

    NHTSA complaint 11735006
  2. Filed Sep 25, 2025Failure Sep 25, 2025Albert lea, MNElectrical system, Engine, Power train

    1st incident vehicle lost power while operating. No way to operate hazard lights, steering and control goes dead and wipers come on continuously. 2nd incident car was returned from dealership. 15 minutes into the drive on a busy highway in Minneapolis car began to replicate similar issues. No power, no hazard lights, SOS call button is inoperable as well.

    NHTSA complaint 11689800
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

71 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 37342.2.3 Jul 11, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Text plus 1 PDF Prior Approval. In most cases, the IHU does not need to be replaced -In many cases the Infotainment Head Unit (IHU) does not need to be replaced and can be retained by following the fault tracing in VIDA.
  • 33031.6.0 May 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 1 .jpg attachment - If remote control key is not detected by the car and shows message in DIM "Car key not found" or if functions such as lock/unlock are not working, please follow advice for detecting key
  • 34521.11.1 May 7, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
  • 37514.6.0 Apr 18, 2026 · Service Bulletin/Repair Instructions
    This is a TJ. Text only no attachments - If a customer complains it is not possible to download third-party apps (only ICUP MY2026 cars affected) follow advice under "Service". Workaround is to perform a "IHU factory reset". analysis will now continue to fi…
  • 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
    This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under pri…
  • 34521.10.0 Mar 21, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 37438.4.0 Mar 10, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal - text plus 1 jpg : iCUP IHU - If, during a Software Download (SWDL) at the workshop, connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unre…
  • 37480.2.0 Mar 4, 2026 · Service Bulletin/Repair Instructions
    This is a Tech Journal - Text plus 1 jpeg--- This Technical Journal is rewritten in its entirety.
 When the vehicle has 5.0.X software installed, it includes the new Volvo Car UX for both Centre Display and the Driver Display, see attachment TJ_37480_1.…
  • 37376.3.0 Mar 4, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Check the following parameters below. Utilize the High-voltage system overview to make sure that the contactors are closed while performing this check.
  • 37474 Feb 3, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DC Charging Power Limited to 150 kW. Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC charging at up to 205?kW, provided certain conditions are met—such as a low State of Charge (<20% SoC) and active ba…
  • 34521 Dec 20, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 37083 Dec 19, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 1 MO4 - Not possible to go to Drive mode after ERS start. Download software.
  • 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Vehicle type and platform identification.
  • 37376 Oct 22, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out. If the BECM "voltage after fuse" values (front and rear) are greater than the high voltage battery, the BECM needs to be…
  • 37438 Sep 25, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
  • 37480 Sep 2, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal IHU 4.2 - Spare part replacement and Volvo Car UX - If the replaced IHU includes the new upgraded Volvo Car UX (one HMI) software for the Center Display, please inform the customer about the change prior to the vehicle leaving th…
  • 37474 Aug 28, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DC Charging Power Limited to 150 kW. Vehicles equipped with the large HBAT27 (82?kWh) battery are capable of DC charging at up to 205?kW, provided certain conditions are met—such as a low State of Charge (<20% SoC) and active ba…
  • 37224 Aug 25, 2025 · Service Bulletin/Repair Instructions
    This is a technical Journal - iCUP - Estimated Time of Arrival in DIM missing Issue is now resolved with latest SW in VIDA 3.4.4.
  • 37456 Aug 15, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Driving Journal issue, iCUP MY26. Ensure Data sharing in CSD is activated, and location services is toggled to "Always On" for the Driving Journal "In Car App" and Active Volvo ID.&#13; If the issues still exists, please create …
  • 37440 Jul 31, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: ICUP Critical Guidelines for Replacing IHU.After replacing the IHU with one of the part numbers listed above, follow the steps below:&#13; 1. Download IHU reload (select Yes for replaced HW).&#13; 2. Perform a Total Upgrade.&#13…
  • 36048 Jul 31, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.&#13; The owner's manual is a good source of information together …
  • S10318 Jul 29, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Cars Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Campaign S10318 – Decal Charge Lid on certain model year 2021 -2026 XC40, EX40, EC40 and C40 Battery Electric (BEV) vehicles.&#13; Volvo Cars h…
  • 37438 Jul 23, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Software Download failure. Follow the recommended procedure depending on the MY (Model Year) of the vehicle
  • 37342 Jul 18, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
  • 37342 Jul 2, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: iCUP IHU - Prior Approval. In most cases, the IHU does not need to be replaced
  • 37376 Jun 13, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
  • 37366 May 20, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DTC CEM B109A4A Incorrect BBS. A SW solution is planned during 2025 quarter 4.
  • TJ31514.1.0 May 20, 2025 · Service Bulletin/Repair Instructions
    this a Technical Journal: ASDM = Active Safety Domain Master&#13; To prevent unnecessary replacements of ASDM and as a troubleshooting aid for the Intellisafe system, please follow the advice in Technical Journal
  • 37376 May 17, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Propulsion Message with DTC BECM P0A9500 and/or P0E2F00. Perform a "High-voltage system overview" read out
  • 36965 May 17, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Park Assistance System enhanced troubleshooting. Clean the sensor. Damage is not a matter for warranty.
  • 36424 Apr 22, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions
  • 37168 Apr 18, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Door Lock Feature. Before replacing the lock, test it by pulling the outer handle in different speeds = slow / medium (normal) / fast (as shown in the attachment TJ_37168_1.MOV.)&#13; If the door don´t open when pulled in slow/m…
  • 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:&#13; •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.&#13; •Connect to the v…
  • 36961 Mar 18, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Improved 12V battery test in VIDA. Service:&#13; Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.&#13;
  • 36424 Mar 18, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vibrations in steering wheel above 60 mph. replace the driver's airbag module according to VIDA instructions
  • 37299 Mar 14, 2025 · Service Bulletin/Repair Instructions
    This a Technical Journal: Noise from ERAD in Cold Climate Conditions. Analysis is ongoing, and this journal will be updated accordingly.
  • 36048 Mar 11, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Alleged issues with Intellisafe functionality. Please inform the car user of Intellisafe functionality and limitations in case of alleged issues with Intellisafe.&#13; The owner's manual is a good source of information together …
  • 37235 Feb 28, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Changed front fog/cornering lights behavior. This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later
  • S10303 Feb 21, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.&#13; Volvo Car Investigations have identified that there is a pairing issue with the key…
  • 36512 Feb 19, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Upper front suspension creaking/knocking noise. replace upper bearing.
  • S10303 Feb 13, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.&#13; Volvo Car Investigations have identified that there is a pairing issue with the key…
  • 37105 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
  • 37093 Jan 30, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DIM Message and DTC IEM P060796. A software solution is introduced with version 3.3.16. Perform a software upgrade.
  • 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
  • 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:&#13; •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.&#13; •Connect to the v…
  • 36139 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is Technical Journal: Complimentary Upgrade; OTA Updates not Available. Total upgrade.
  • 37224 Jan 4, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: ICUP - Estimated Time of Arrival in DIM missing. The plan is to reintroduce this function in the next software release that is expected in year 2025 quarter 1 in VIDA
  • 37179 Jan 4, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Volvo Cars app, unpaired vehicle - Profile tab. Create a TIE report.
  • 37184 Dec 3, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Slow Response from iCUP Infotainment System after v3.3.16 SW. The issue is expected to be resolved within approximately 5 driving cycles
  • 37091 Nov 1, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: ICUP - Steering wheel buttons won't tune/seek media. perform an IHU reload in VIDA.
  • 34521 Nov 1, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Headlamp condensation inside lens - information/leak test. If the result is not ok (air leak), it is ok to replace the headlamp
  • 37123 Oct 25, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: ICUP - Green stripes/pixels in CSD. Perform software upgrade.
  • 36277 Oct 25, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: White patch defect in paint when removed rapgard. Expose vehicle to outside daylight for 48hrs.
  • 37105 Oct 22, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: ICUP - Volvo Cars app displays "Vehicle offline" message. fault trace the 12 V system according to VIDA
  • TJ31543 Oct 22, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Software Upgrade / Download Guide. If one control unit is upgraded and not all, it may result in various problems.&#13;
  • TJ19245 Oct 16, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Vehicle type and platform identification.
  • 37093 Oct 15, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: DIM Message and DTC IEM P060796. Do not replace any parts, clear the DTCs, and release the vehicle to the customer
  • 35884 Sep 21, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Jounral: OTA - FAQ for technicians
  • 36139 Sep 21, 2024 · Service Bulletin/Repair Instructions
    This is Technical Journal: Complimentary Upgrade; OTA Updates not Available. Total upgrade.
Source: NHTSA manufacturer communications files.