Model year

2002 Volvo S40

Sedan, built in Netherlands. Owner complaints on file from Sep 6, 2002 to Dec 21, 2017.

Recall campaigns covering this model year1220k vehicles or units across those campaigns
Owner complaints27Close to the median 2002 sedan
Severity index18.52002 sedans average 13.3
First 24 months5Complaints in its first two years
Complaints over time

Complaints about the 2002 Volvo S40 peaked in 2005, with 8 filed

Owner complaints about this model year, by the year they were filed with NHTSA.

0246820022004820062008201020122014201620182020202220242026
Source: NHTSA ODI complaints file. The lighter column runs through October.
Components

26% of complaints about the 2002 Volvo S40 name brakes

Owner complaints by component. Hover or focus a bar for the crash, fire, injury or death count.

Brakes
7
Electrical system
5
Engine and cooling
3
Lighting
3
Suspension
3
Airbags
2
Fuel system
2
Powertrain
2
Visibility and wipers
2
Seat belts
1
Source: NHTSA ODI complaints file. A complaint can name more than one component; it is counted under the first.
Recalls

One recall campaign covers the 2002 Volvo S40

Check a specific vehicle by VIN on NHTSA's site: a campaign may cover only part of a model year's production.

Recall campaigns for the 2002 Volvo S40
CampaignFiledSubjectComponentVehiclesRemedy
03V-284Aug 1, 2003Certain passenger cars fail to comply with the requirements of federal motor vehicle safety standard no. 225, "child restraint anchorage systems."…Equipment220,407Repair or modification
Source: NHTSA ODI recalls file.
Owner complaints

What owners reported about the 2002 Volvo S40

The full text of every complaint filed with NHTSA about this model year, newest first. Complaints are filed by owners and are not verified by NHTSA; NHTSA removes personal details before publishing.

27 complaints on file, page 1 of 2.

  1. Filed Dec 21, 2017Failure Dec 20, 2017130,000 milesPeabody, MAFuel/propulsion system

    TL* THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT INQUIRED ABOUT GETTING HER VEHICLE INCLUDED IN AN OPEN RECALL. THE CONTACT STATED THAT THERE WAS A DELAY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT SHE OBSERVED A FUEL ODOR INSIDE THE VEHICLE AND SHE WAS CONCERNED OF A FUEL LEAK. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED BEFORE AND AFTER THE FAILURE. THE CONTACT SPECIFICALLY INQUIRED ABOUT NHTSA CAMPAIGN NUMBER: 08V033000 (FUEL SYSTEM, GASOLINE) AND CAMPAIGN NUMBER: 06V137000 (FUEL SYSTEM, GASOLINE). THE CONTACT SCHEDULED AN APPOINTMENT WITH 128 VOLVO CARS (614 NORTH AVE, WAKEFIELD, MA). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

    NHTSA complaint 11055898
  2. Filed Nov 3, 2013Failure Sep 21, 2013145,000 milesMattapoisett, MAService brakes

    I WAS DRIVING ON A MAIN ROAD AND MY BRAKES FAILED. IT WAS DETERMINED THAT A BRAKE LINE CORRODED THROUGH. IT APPEARS THAT THE VEHICLE HAS A SINGLE MASTER BRAKE CYLINDER. I ASKED A VOLVO DEALERSHIP ABOUT THIS, AND THEY CONFIRMED TO ME THAT THE MASTER BRAKE CYLINDER IS A SINGLE ONE. IT IS MY UNDERSTANDING THAT IN THE 80'S, ALL VEHICLES SOLD IN THE UNITED STATES WERE TO HAVE A DUAL MASTER BRAKE CYLINDER. *LN

    NHTSA complaint 10550701
  3. Filed Jan 3, 2013Failure Jan 2, 2013114,800 milesScotia, NYSuspension

    WHILE DRIVING THE RIGHT FRONT AND RIGHT REAR COIL SPRINGS BROKE AND THE FRONT COIL SPRING DAMAGED THE TIRE. DEALER STOCKS THESE EXPENSIVE SPRINGS (BOTH FRONT AND REAR) IN LARGER THAN NORMAL AMOUNTS DUE TO INCIDENCES OF BREAKAGE. I FEEL THAT THIS WAS AN EARLY FAILURE FOR THIS TYPE AND AGE OF VEHICLE AND SHOULD IT HAVE BEEN A A HIGHER SPEED THE INCIDENT COULD HAVE BEEN SEVERE. *TR

    NHTSA complaint 10490922
  4. Filed Sep 7, 2011Failure Aug 24, 2011150,000 milesHarrisburg, NCService brakes, Hoses, Lines/piping, And fittings

    TL* THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT STATED THAT THE BRAKES WERE APPLIED WHILE REVERSING AND THE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHERE THE MECHANIC ADVISED THAT THERE WAS A CRACK IN THE MASTER CYLINDER. THE MASTER CYLINDER WAS REPLACED HOWEVER, THE FAILURE RECURRED WHILE IN REVERSE. THE MECHANIC WAS CONTACTED A SECOND TIME WHO ADVISED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: 04V493000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS) AND INFORMED THE CONTACT TO CALL A DEALER. THE CONTACT CALLED THE DEALER REGARDING THE RECALL BUT THE DEALER STATED THAT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 150,000. UPDATED 10/04/11 *BF THE CONSUMER STATED HE WAS EXPERIENCING PROBLEMS WITH THE BRAKES ON HIS VEHICLE. WHEN HE BACKED OUT OF THE DRIVEWAY, THE BRAKE PEDAL WOULD SINK TO THE FLOOR. WHEN THE VEHICLE WAS PUT IN DRIVE, THE VEHICLE CONTINUED TO ROLL WHEN THE BRAKES WERE APPLIED. INITIALLY, THE CONSUMER WAS INFORMED THERE WAS A CRACK IN THE MASTER CYLINDER, WHICH WAS REPLACED. AFTER THE REPLACEMENT, THE SAME PROBLEM OCCURRED, THE CONSUMER TOOK THE VEHICLE BACK TO THE REPAIR SHOP AND WAS THEN INFORMED, THERE WAS A RECALL FOR THE BRAKE VACUUM PUMP. THE CONSUMER CALLED THE DEALER AND WAS INFORMED THERE WAS A RECALL. HOWEVER, HIS VIN WAS NOT INCLUDED. UPDATED 10/05/11

    NHTSA complaint 10424125
  5. Filed Jan 7, 2011Failure Oct 20, 2010104,000 milesCincinnati, OHService brakes, HydraulicCrash

    TL*THE CONTACT OWNS A 2002 VOLVO S40. WHILE DRIVING 30 MPH THE CONTACT ENGAGED THE BRAKES WHEN THE VEHICLE IN FRONT OF HER SLOWED DOWN CAUSING A CRASH. THE VEHICLE FAILED TO SLOW DOWN WHEN THE BRAKES WERE APPLIED. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE CONTACTS VEHICLE HAD FRONT END DAMAGES. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT A LOCAL MECHANIC REPLACED ALL OF THE LEFT FRONT LIGHTS, THE HOOD, THE BUMPER AND THE FENDER. THE FAILURE MILEAGE WAS 104,000 AND THE CURRENT MILEAGE WAS 104,900.

    NHTSA complaint 10375160
  6. Filed Jul 11, 2009Failure Jun 6, 2009Raleigh, NCElectrical system, Automatic transmission, Suspension, Front

    FRONT END SUSPENSION ISN'T RIGHT,PULLS WHEN DRIVING AND THERE IS A KNOCKING ITEMS NHTSA 10016415 AND 630879. CHECK ENGINE HAS ALWAYS BEEN ON 10003441. THERE IS A CLUNKING NOISE WHEN SHIFTING 10003398. THERE WAS NEVER AN ACCIDENT THESE ARE JUST ONGOING THINGS AND THE SUSPENSION MAY CAUSE AN ACCIDENT AND CHECK ENGINE LIGHT IS HARD TO GET PASSED FOR INSPECTION IN NC. *TR

    NHTSA complaint 10276396
  7. Filed Dec 8, 2007Failure Mar 1, 200740,000 milesEssex Junction, VTSprings

    BOTH REAR SPRINGS BROKE, VEHICLE HAD LESS THEN 40K MILES. *TR

    NHTSA complaint 10211212
  8. Filed Jun 27, 2007Failure Jun 22, 200742,000 milesUpper Arlington, OHAutomatic transmission

    TL*THE CONTACT OWNS A 2002 VOLVO S40. THE VEHICLE HESITATED WHEN IT WAS STARTED BY THE CONTACT. THE WINTER WEATHER DRIVING WARNING INDICATOR ARROW AND THE CHECK ENGINE LIGHT ILLUMINATED WHILE DRIVING 5 MPH. THE CHECK ENGINE LIGHT REMAINED ILLUMINATED AFTER TURNING THE VEHICLE ON AN OFF. ON JUNE 23, 2007, THE DEALER ADVISED THE CONTACT NOT TO DRIVE THE VEHICLE UNTIL IT WAS DIAGNOSED. THE DEALER STATED THAT THE VEHICLE HAD A FAULTY TRANSMISSION CONTROL MODULE AND THE ORIGINAL BATTERY WAS WEAK. THE ESTIMATED COST OF REPAIR IS $1,000, WHICH DOES NOT GUARANTEE THAT THE FAILURE WILL NOT RECUR. THE CURRENT AND FAILURE MILEAGES WERE 42,000.

    NHTSA complaint 10194749
  9. Filed May 22, 2007Failure May 18, 20072,000 milesOklahoma City, OKHeadlights, Service brakes, Pads, Power window devices and controls

    TYPES OF RECURRING ISSUES WITH VOLVO S40: HEADLIGHTS, DRIVER FRONT WINDOW MOTOR, EARLY BRAKE PAD WEAR. HEADLIGHT BULBS WERE REPLACED 2-3 TIMES A YEAR AT CONSUMER'S COST. WHEN BROUGHT TO THE ATTENTION OF VOLVO DEALER THEY REPORTED THAT IT WAS PROBABLY DUE TO LIGHTS BEING USED DURING DAYLIGHT. THEY CHECK ELECTRICAL AND REPORTED NO ISSUE. HAD BRAKE PAD AND ROTOR ISSUED SHORTLY AFTER PURCHASING THE VEHICLE. VOLVO DEALER REPORTED VOLVO ROTORS WERE BUILT THIN AND SOFT. COST OF BRAKE REPLACEMENT WAS NOT COVERED UNDER WARRANTY AS IT WAS CONSIDERED REGULAR WEAR. DRIVER SIDE WINDOW REGULATOR HAS BEEN REPLACED THREE TIMES. FIRST REGULATOR WAS REPLACED IN JUNE 2005, THEN FEBRUARY 2006 AND NOW MAY 2007. MAY 2007 REGULATOR WAS AT THE COST OF THE CONSUMER AS WARRANTY HAD EXPIRED AND WARRANTY ON PART ONLY LASTS 12 MONTHS EVEN THOUGH THERE IS AN APPARENT PROBLEM.*AK

    NHTSA complaint 10191517
  10. Filed Feb 15, 2007Failure Feb 2, 200730,000 milesTuscon, AZWiring

    TL*- THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE 2002 VOLVO S40 HE TURNED THE KEY IN THE IGNITION AND A THICK BLACK SMOKE CAME FROM THE FRONT DRIVER SIDE DOOR PANEL AND FILLED THE INTERIOR OF THE VEHICLE IMMEDIATELY. THE CONTACT TURNED THE VEHICLE OFF AND EXITED THE VEHICLE. THE VEHICLE WAS TAKEN TO A VOLVO DEALER AND THEY COULD NOT FIND THE CAUSE OF THE SMOKE. THE CURRENT AND FAILURE MILEAGE WERE 30,000.*AK

    NHTSA complaint 10182634
  11. Filed Jan 30, 2007Failure Mar 1, 200230,000 milesLexington, KYEngine and engine cooling

    TL* - THE CONTACT OWNS A 2002 VOLVO S40. THE CONTACT STATED THAT THE ENGINEWAS IDLING HIGH. VOLVO STATED THAT THE VEHICLE WAS OPERATING NORMALLY. THE RPM SURGE OCCURRED FREQUENTLY WHEN THE CONTACTWAS DRIVING THE VEHICLE. THE CHECK ENGINE LIGHT CAME ON PERIODICALLY. THERE WAS A RECALL FOR THIS FAILURE ON ALL VOLVO MODELS, BUT NOT FOR THE 240 MODEL. *AK

    NHTSA complaint 10181120
  12. Filed Dec 8, 2005Failure Aug 9, 2005Sherwood, ARHeadlights

    I BOUGHT A 2002 VOLVO S40 FROM AN INDIVIDUAL IN JANUARY OF 2004. IN A MATTER OF 3 MONTHS IN 2005, I HAD TO REPLACE MY PASSENGER HEADLIGHT 3 DIFFERENT TIMES AND MY DRIVER HEADLIGHT 2 DIFFERENT TIMES. I CALLED THE VOLVO DEALER AND THEY SAID THAT A BULB SHOULD LAST AROUND 2 YEARS. IN THE NEXT MONTH, MY PASSENGER HEADLIGHT WENT OUT AGAIN. I GOT UNDER THE HOOD TO REPLACE IT AS USUAL. WHEN I PULLED THE BLACK PLASTIC PIECE THAT CONTAINS THE MALE PART TO THE WIRE CONNECTION AND ACTS AS THE BULB SOCKET, IT WAS MELTED. IT WAS MELTED TO THE POINT THAT I COULD NOT GET THE BULB OUT UNTIL I USED PLIERS. I TOOK MY CAR TO THE VOLVO DEALER AND THEY SAID THAT I WOULD HAVE TO REPLACE THE WHOLE HEADLIGHT COMPARTMENT. SINCE VOLVO HEADLIGHT COMPARTMENTS ARE "FACTORY SEALED", THEY WOULD NOT BREAK THE SEAL. I WOULD HAVE TO BUY A BRAND NEW ONE @ $500. I DID NOT DO ANYTHING ABOUT IT, BECAUSE I AM NOT PAYING FOR A WHOLE NEW HEADLIGHT COMPARTMENT FOR A PIECE OF PLASTIC THE SIZE OF MY THUMB. TWO DAYS LATER, THE DRIVER SIDE BULB WENT OUT AND IT DID THE SAME EXACT THING, MELTED. THIS LEFT ME WITH NO HEADLIGHTS! WITHOUT $1000 TO SPEND ON TWO NEW HEADLIGHT COMPARTMENTS (INSTALLED), I DROVE DURING THE DAY. I FOUND, MYSELF, THAT THE WIRES (POSITIVE AND NEGATIVE) THAT ARE CONNECTED TO THE BLACK PLASTIC SOCKET ARE FAIRLY CLOSE TOGETHER AND ARE NOT SHIELDED FROM ONE ANOTHER. SO, WHEN THE WIRING HARNESS FOR THE HEADLIGHTS WAS PUT TOGETHER, THEY DID NOT PLACE THE WIRES NICE AND NEAT IN THERE TO WHERE THERE WAS NO WAY THEY WOULD TOUCH. WHEN I CAME TO THIS CONCLUSION, I PUT BLACK ELECTRICAL TAPE AROUND THE TWO WIRES (POSITIVE AND NEGATIVE) IN EACH HEADLIGHT COMPARTMENT SO THAT NOTHING ABOUT THE WIRE WOULD TOUCH AND OBVIOUSLY HAD TO PUT NEW BULBS IN. THIS HAPPENED DURING THE SECOND AND THIRD WEEK OF AUGUST 2005. SINCE, I HAVE NOT HAD ANY PROBLEMS. I HAVE ALSO REPLACED BOTH LICENSE PLATES BULBS, THE REAR FOG LIGHT BULB, AND ALL FOUR BRAKE LIGHTS. *NM

    NHTSA complaint 10144777
  13. Filed Dec 7, 2005Failure Nov 26, 2005Vienna, VATurbo/supercharger

    I PURCHASED A 2002 VOLVO S40 WHICH FROM THE DEALERSHIP IN JUNE 2002. IT WAS MY FIRST NEW CAR. ABOUT A YEAR AND HALF AGO, WITHOUT A WARNING LIGHT -COMING ON TO ALERT ME OF AN IMPENDING PROBLEM, THE CAR BEGAN EMITTING HEAVY BLACK SMOKE FROM THE EXHAUST SYSTEM. THE CAR HAD GONE THROUGH AN OIL CHANGE JUST 200 MILES BEFORE. WHEN THE CAR WAS BROUGHT TO THE DEALERSHIP, THEY INFORMED ME THAT DUE TO MY WAITING TOO LONG TO CHANGE OIL, THE TURBO FAILED AND OIL MAY HAVE GOTTEN INTO THE ENGINE, MAKING IT NECESSARY FOR ME TO REPLACE THE ENGINE AND THE TURBO. THE DEALERSHIP REFUSED TO HONOR THE WARRANTY AND INSISTED THAT I SPEND A $3000-$6000 FOR THE REPAIR/REPLACEMENT AFTER SOME DISCUSSION, THE DEALERSHIP PROPOSED CLEANING THE ENGINE AND REPLACING THE TURBO AS AN ALTERNATIVE. AS THE PRICE WAS EXORBITANT, I TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP WHICH PERFORMED THE TURBO REPLACEMENT AND ENGINE CLEAN-UP, CHANGING THE OIL AND COOLANT. THE CAR RAN FINE WITHOUT A PROBLEM UNTIL 11/26/05 WHEN THE ENGINE, AT 57,000 MILES BUT OUT OF WARRANTY, BEGAN EMITTING WHITE SMOKE AT THE FRONT AND REAR OF THE CAR. FORTUNATELY I WAS ABLE TO DRIVE THE CAR TO A REPUTABLE REPAIR SHOP WHICH DIAGNOSED THE PROBLEM AS A TURBO FAILURE (FAILURE #2). THE ENGINE WAS CLEANED AS BEST THE SHOP COULD AND THE TURBO REPLACED AT SUBSTANTIAL EXPENSE. WHEN THE REPAIR WAS COMPLETED, I DROVE THE CAR 200 MILES TO BRING IT HOME WITHOUT INCIDENT. THE NEXT MORNING IT BEGAN TO MAKE ODD NOISES. I TOOK IT TO THE DEALERSHIP AND WAS TOLD THAT THE ENGINE NEEDED REPLACEMENT AND THE TURBO HAD BROKEN (FAILURE #3)--PRICE TAG $6600. I AM CONVINCED THAT I WAS SOLD A DEFECTIVE S40 AT THE OUTSET,AND THE PROBLEMS I'VE EXPERIENCED I RELATE TO THE DEALERS UNWILLINGNESS TO HONOR THE WARRANTY WHEN IT WAS STILL ALIVE AND FIX THE DEFECTIVE ENGINE/TURBO ON A NEW CAR. I WILL NEVER BUY ANOTHER VOLVO, AND I DO NOT RECOMMEND THAT ANYONE ELSE BUY ONE . *JB

    NHTSA complaint 10144688
  14. Filed Nov 2, 2005Failure Oct 25, 200572,872 milesSmithtown, NYFuel system, Tank assembly1 injured

    CRACK IN UPPER TANK OF SENDING UNIT RESULTING IN GAS LEAKAGE. 15 MONTH OLD DAUGHTER MAY HAVE BEEN AFFECTED BY THE TOXIC FUMES. *NM

    NHTSA complaint 10141542
  15. Filed Aug 12, 2005Failure Jun 1, 200548,000 milesTallahassee, FLElectrical system

    IN SEPTEMBER OF 2004, I BEGAN EXPERIENCING PROBLEMS WITH MY VOLVO S40 SEDAN. THE VEHICLE WOULD SHUT OFF WHILE I WAS OPERATING IT FOR NO APPARENT REASON. I TOOK THE VEHICLE TO THE DEALER TWICE AND THEN CONTACTED THE VOLVO CUSTOMER CARE DEPARTMENT FOLLOWING AN INCIDENT WHEN THE VEHICLE SHUT OFF WHILE I WAS IN A VERY BUSY INTERSECTION IN TOWN. I NARROWLY AVOIDED A VERY SERIOUS CRASH. THEY SENT A REGIONAL TECHNICIAN TO THE VOLVO DEALER. VOLVO HAD THE CAR FOR AN EXTENDED PERIOD OF TIME AND SAID WHILE THEY COULD NOT DETERMINE THE PROBLEM, THEY REPLACED SEVERAL PARTS. I EXPERIENCED NO FURTHER PROBLEMS UNTIL JUNE OF 2005 WHEN THE EXACT PROBLEM RESURFACED. WHEN I TOOK THE CAR BACK TO THE DEALER AND CONTACTED VOLVO CUSTOMER CARE, THEY INDICATED TO ME THAT THEY STILL COULD NOT TELL WHAT WAS WRONG WITH THE CAR AND SO THEY WOULD NOT "THROW PARTS" AT A CAR. MY HUSBAND AND I ARE BOTH IN LAW ENFORCEMENT AND KNOW FIRSTHAND THE DEVASTATION OF CAR CRASHES. WE FELT SO UNSAFE IN THE VEHICLE, THAT WE DECIDED TO TRADE IT IN JULY OF 2005....A VERY COSTLY AND FINANCIALLY DEVASTATING RESULT. (WE LOST OVER $4,300) HOWEVER, I FELT TOO GUILTY TO SELL THE CAR TO ANYONE PRIVATELY. I WAS SO DISAPPOINTED THAT VOLVO REFUSED TO DEAL WITH THIS PROBLEM AND LEFT ME NO OTHER CHOICES THAN TO DRIVE IN A VERY UNSAFE CAR, OR FACE FINANCIAL DEVASTATION. *JB

    NHTSA complaint 10132646
  16. Filed Aug 11, 2005Failure Jul 20, 200575,700 milesCambridge, MDEngine and engine cooling

    VEHICLE BEING REPORTED IS A 2002 VOLVO S40 SEDAN. TRAVELING ON US ROUTE 13 SOUTH OF DOVER, DE. AND SLOWED DOWN FOR A TRAFFIC LIGHT IN MEDIUM TRAFFIC FROM A SPEED OF APPROXIMATELY 55 MPH. VEHICLE STALLED WITHOUT WARNING DURING DECELERATION. VEHICLE RESTARTED WITH SOME EFFORT. AT NEXT LIGHT, SITUATION REPEATED ITSELF - VEHICLE STALLED WITHOUT WARNING DURING DECELERATION. PLACED TRANSMISSION IN NEUTRAL TO COAST WHILE ATTEMPTING TO RESTART. VEHICLE RESTARTED ONLY WHEN ACCELERATOR WAS PARTIALLY DEPRESSED CAUSING ENGINE TO REV UP. VEHICLE CONTINUED TO STALL WHEN SPEED DROPPED TO APPROXIMATELY 25-30 MPH UNLESS THE ACCELERATOR WAS DEPRESSED TO MAINTAIN ENGINE RPM WHILE BRAKES WERE BEING APPLIED TO SLOW VEHICLE DOWN. CRITICAL SITUATION TRAVELING IN AREA WITH LOW SPEED LIMITS AND TRAFFIC CONTROL DEVICES SUCH AS STOP SIGNS AND TRAFFIC LIGHTS. VEHICLE WAS TAKEN TO LOCAL VOLVO DEALER WHO DETERMINED THAT A DEVICE THAT CONTROLS THE AIR GOING INTO THE ENGINE WAS AT FAULT. REPAIRS WERE MADE AT A TOTAL COST OF $600. *JB

    NHTSA complaint 10132467
  17. Filed Mar 7, 2005Failure Mar 1, 2005Northport, NYHeadlights

    VOLVO S40 2002 HEADLIGHTS BURNED OUT, REPLACED 4-5 TIMES. *BF THE CONSUMER BELIEVED THIS TO BE POTENTIALLY DANGEROUS SINCE THE HEAD LIGHTS WERE BEING USED AS DAYTIME RUNNING LIGHTS. *JB

    NHTSA complaint 10113749
  18. Filed Feb 5, 2005Failure Jan 20, 2005Holly Pond, ALElectrical system

    I HAVE HAD TO REPLACE A HEADLIGHT 3 TIMES AND A TAILLIGHT 2 TIMES, A CONSOLE LIGHT, AND THE FUSE TO MY CIGARETTE LIGHTER IN MY 2002 VOLVO S40; 5 OF THESE THINGS IN THE LAST SIX WEEKS. THE VOLVO DEALERSHIP SAYS VOLVOS NOW ( THEY DIDN'T SPECIFY ANY PARTICULAR YEAR OF VOLVOS) ARE BLOWING HEADLIGHTS SO FREQUENTLY, THAT THE CUSTOMER REPS KEEP HEADLIGHT BULBS IN THEIR DESK DRAWERS AND REPLACE THEM FOR FREE. TO ME, THIS MEANS EITHER THERE IS A SIGNIFICANT PROBLEM WITH THE VOLVO VOLTAGE REGULATORS OR THIS PARTICULAR VOLVO DEALERSHIP IS PUTTING ME OFF TO TRY KEEP THIS REPAIR FROM BEING TAKEN CARE OF BY MY CAR WARRANTY. I SAY THIS BECAUSE THE FIRST TIME I ASKED ABOUT MY LIGHTS BLOWING SO FREQUENTLY, THEY TOLD ME IT WAS BECAUSE LIGHT BULBS TEND TO BLOW IN COLD WEATHER. THE SECOND TIME I ASKED, THEY SAID ALL VOLVOS WERE DOING THAT. I LOOKED ON YOUR SITE ABOUT SAFETY RECALLS ON VOLVOS AND SAW NOTHING ABOUT VOLTAGE PROBLEMS. TONIGHT I HAVE ALSO SENT AN EMAIL TO VOLVO.COM SITE SO OBVIOUSLY I HAVEN'T GOTTEN A RESPONSE FROM THEM. SINCE SAFETY LIGHTS (HEADLIGHT AND TAILLIGHTS) ARE AN ISSUE WITH THE PROBLEM I'M HAVING WITH MY CAR AND THE VOLVO DEALERSHIP SAYS IT'S A COMMON VOLVO PROBLEM, I THOUGHT I SHOULD PASS THIS BY YOUR SITE TO SEE WHAT YOU HAVE HEARD. *JB

    NHTSA complaint 10109875
  19. Filed Jan 5, 2005Failure Jul 18, 2004Lawrence, MAService brakes, Rotor

    I WAS SLOWING DOWN ON THE INTERSTATE FOR MY EXIT AND MY STEERING WHEEL STARTING SHAKING SEVERELY TO THE POINT THAT I WAS BARELY ABLE TO CONTAIN IT THIS WAS WHEN I DECIDED TO TAKE MY S40 TO THE DEALERSHIP. I HAD NOTICED SOME SHAKING PREVIOUSLY BUT WASN'T SURE WHAT THE PROBLEM WAS AND SINCE MY CAR HAD JUST BEEN SERVICED I FIGURED ANYTHING SERIOUS WOULD HAVE BEEN IDENTIFIED. WHEN I TOOK MY CAR IN I WAS TOLD THAT I NEEDED NEW ROTORS AND PADS. MY MILEAGE SEEMED RATHER LOW FOR MY ROTORS TO BE SHOT SO I ASKED WHY THIS MIGHT HAVE HAPPENED AS I WORK FROM HOME. I WAS TOLD IT WAS PROBABLY DUE TO LACK OF DRIVING. THE DEALERSHIP COVERED THE ROTORS UNDER MY WARRENTY BUT CHARGED ME FOR THE BRAKE PADS WHICH MADE NO SENSE AS I WOULD NOT HAVE NEEDED NEW PADS IF IT HADN'T BEEN FOR THE ROTORS BEING SHOT.*AK

    NHTSA complaint 10105803
  20. Filed Mar 31, 2004Failure Jan 11, 2003Seattle, WAFrontal, FrontCrash1 injured

    THE CONSUMER SUSTAINED MAJOR INJURIES WHEN THE VEHICLE STRUCK A TREE. THE SEAT BELT DIDN'T HOLD HIM IN PLACE AND THE AIR BAGS DIDN'T DEPLOY. *PH *SC *JB

    NHTSA complaint 10066717
Source: NHTSA ODI complaints file.
Investigations

NHTSA has not opened an investigation on this model year

Source: NHTSA ODI investigations file.
Service bulletins

157 manufacturer communications cover this model year

Technical service bulletins and other notices the manufacturer sent to dealers. A bulletin is not a recall; the 60 most recent are listed.

  • 35526.1.8 Apr 23, 2026 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Text plus 2 PDFs and 1 .PNG Oil Consumption test. Perform the test. Follow service procedure
 Description and Service sections updated to clarify that vehicle reports are not required.
  • 37809.1.1 Apr 7, 2026 · Service Bulletin/Repair Instructions
    This is a TJ text only - The purpose of this TJ is to be a master reference list to easily identify any components that are on prior approval. This TJ will be regularily updated as items are added or removed from prior approval.
 Current items under pri…
  • 19245 Dec 6, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal. Vehicle type and platform identification.
  • 8501 Apr 10, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • S10303 Feb 21, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • S10303 Feb 13, 2025 · Service Campaign
    Volvo Cars USA LLC and Volvo Car Canada LTD on behalf of the Volvo Car Corporation has decided to launch Service Action S10303 on certain model year 2025 EX90 vehicles.
 Volvo Car Investigations have identified that there is a pairing issue with the key…
  • 37175 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Vehicle/Connectivity report checklist. To provide timely and high-quality feedback to the appropriate department or factory
  • 8501 Jan 16, 2025 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Remote connection, BOMGAR application. Before joining a remote session:
 •Connect a suitable battery maintainer/charger and verify that the battery voltage indicated in VIDA is between 12.5V and 14.9V.
 •Connect to the v…
  • TJ27536.21.1-2024-08-07 Aug 14, 2024 · Other
    Information about valid Software partnumbers to order and download Software for "PDS" Pre-Delivery Service
  • 26745.13.14 Jan 12, 2024 · Service Bulletin/Repair Instructions
    This is a Technical Journal: 12V Battery Testing Method
  • C00009 Jul 21, 2023 · Service Bulletin/Repair Instructions
    COMPLIMENTARY UPGRADE C00009 DESCRIPTION.
  • TJ3656330 Jun 12, 2023 · Service Bulletin/Repair Instructions
    Rubber cushion
  • CBR-2201 Aug 29, 2022 · Service Bulletin/Repair Instructions
    Engine Control Module (EMS) Software (MSW) Information – August 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions
  • Special Tools Bu May 12, 2022 · Service Bulletin/Repair Instructions
    The Deutronic DBL-1200 is an advanced battery maintainer/charger with the flexibility to be updated as products and repair methods evolve.
  • Service Manager May 6, 2022 · Service Bulletin/Repair Instructions
    ICUP/Google Built-In Diagnostic Operations
  • Service Manager Jun 23, 2020 · Service Bulletin/Repair Instructions
    Battery Charger/maintainer requirement
  • Service Manager Feb 3, 2022 · Service Bulletin/Repair Instructions
    Shipping and Handling of Volvo Lithium-ion 48V Mild Hybrid Battery to Global Battery Solutions (GBS)
  • 356EN01 Feb 9, 2022 · Service Bulletin/Repair Instructions
    VIDA QR Scanner Mobile App
  • SMB00-288-2021-0 Feb 19, 2021 · Service Bulletin/Repair Instructions
    Volvo?s Warranty Department tracks Retailer warranty spending by utilizing the Warranty Retailer Counseling Process (WRCP). The WRCP is used to gauge individual retailer performance on objective measures over time. By setting clear performance expectations …
  • ST-001-2020-09-1 Sep 18, 2020 · Service Bulletin/Repair Instructions
    Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a time…
  • SMB00-006-2020-0 Aug 5, 2020 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
  • SMB31-001-2020-0 Jul 3, 2020 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: Volvo Lithium-ion Hybrid Battery Packs shipping and handling to Volvo Reman
  • SMB31-001-2020-0 Jul 14, 2020 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: Volvo Lithium-ion Hybrid Battery Packs shipping and handling to Volvo Reman
  • ST-001-2020-06-2 Jul 2, 2020 · Service Bulletin/Repair Instructions
    Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a time…
  • SMB00-013-2020-0 Jun 17, 2020 · Service Bulletin/Repair Instructions
    Service Manager Bulletin: Vehicle Type and Platform Information
  • SMB00-006-2020-0 Mar 31, 2020 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: Service 2.0 Software & Total Upgrade Reminder
  • ST-001-2020-01-2 Jan 30, 2020 · Service Bulletin/Repair Instructions
    Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a time…
  • SMB00-325-2019-1 Dec 1, 2019 · Service Bulletin/Repair Instructions
    Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVI…
  • TJ31946.1.2-2019 Nov 19, 2019 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in …
  • TJ31946.1.1-2019 Nov 14, 2019 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Swapping control modules from vehicle to vehicle for diagnostics should be avoided. Swapping control modules may result in consequential damage to the swapped control module and in certain cases several other control modules in …
  • SMB00-006-2019-1 Nov 9, 2019 · Service Bulletin/Repair Instructions
    Software Installation Policy changes.
  • SMB00-438-2019-1 Nov 9, 2019 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: Technician Skillset Requirments
  • TJ31543.9.0-2019 Nov 6, 2019 · Service Bulletin/Repair Instructions
    This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attache…
  • ST-001-2019-10-1 Oct 17, 2019 · Service Bulletin/Repair Instructions
    Mandatory Tool List bulletin: Volvo mandatory Special Tools are necessary for technicians to properly diagnose and repair Volvo cars. They are used in development of Volvo labor operations and repair methods, and promote safety and quality repairs in a time…
  • TJ21965.7.0-2019 Oct 16, 2019 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Oil in cooling system. New cleaning method developed.
  • SMB00-325-2017-1 Oct 18, 2017 · Service Bulletin/Repair Instructions
    Service Manager Bulletin TITLE : Service Action Notification Re - Mails GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Product Safety & Compliance United States and Canada 00 325 REFERENCE BULLETINS : DATE : SMB00 - 323 and SMB00 - 323A YEAR MONTH DAY SERVI…
  • SMB00-337-2016-1 Nov 29, 2016 · Service Bulletin/Repair Instructions
    VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Workshop Systems Requirements and Guidelines VIDA in 2015 , Peer - to - Peer Infrastructure GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada 00 337 REFERENCE BULLE…
  • SMB00-006-2017-0 May 11, 2017 · Service Bulletin/Repair Instructions
    Software Installation Policy changes.
  • SMB00-071-2017-0 May 10, 2017 · Service Bulletin/Repair Instructions
    Descripition of Goodwill Policy and Guidelines.
  • ST-160-2017-02-2 Mar 3, 2017 · Service Bulletin/Repair Instructions
    Dice Tool bulletin explaining the offer.
  • SPJ32587.2.0-201 Apr 13, 2017 · Service Bulletin/Repair Instructions
    This is a Service Product Journal: VIDA will not support Windows 8.1 after June 30th 2017
  • TJ31543.4.3-2017 Feb 24, 2017 · Service Bulletin/Repair Instructions
    This is a Technical Journal: This Journal is a guide for performing Software Downloads. Service: *See guide updated Oct. 12, 2016 for relevant P5/SPA Software Download information: P5_SPA_SW_Guide.pdf See VIDA Software tab for all other vehicles.The attache…
  • TJ20402.3.4-2017 Feb 15, 2017 · Service Bulletin/Repair Instructions
    Technical Journal TITLE : The Error Frame Finder (EFF) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage …
  • SMB00-003-2017-0 Feb 3, 2017 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: Service Scheduling system enhancements. Improving Service Action/Recall scheduling.
  • SMB00-199-2017-0 Jan 14, 2017 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: The online bookstore, www.volvotechinfo.com, serves Volvo Retailers, employees, Independent Repairers and customers throughout the United States and Canada by providing easy order-access to service, parts and owners? lite…
  • ST-001-2017-02-2 Mar 3, 2017 · Service Bulletin/Repair Instructions
    Mandatory Special Tool List
  • PB77-006-2017-01 Jan 28, 2017 · Service Bulletin/Repair Instructions
    Winter Wheel Applications including rim sizes, steel wheel parts numbers and wheel cover part numbers
  • PB77-017-2016-12 Dec 3, 2016 · Service Bulletin/Repair Instructions
    This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
  • TJ28941.1.0-2016 Dec 3, 2016 · Service Bulletin/Repair Instructions
    This is a Technical Journal: When sensitive information, like vehicle speed, brake usage, etc. (customer behavoiur information) of a car is required from Volvo Car Corporation from external sources, either of these two documents should be filled in and atta…
  • PB77-017-2016-12 Dec 9, 2016 · Service Bulletin/Repair Instructions
    This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
  • SMB00-424-2016-1 Dec 8, 2016 · Service Bulletin/Repair Instructions
    While performing repairs, on vehicles covered by Volvo's New Vehicle Warranty, the Technical Help Desk may support the dealer by providing a specific diagnostic labor operation. This will aid the Warranty Administrator when claiming reimbursement for diagno…
  • PB77-017-2016-12 Dec 21, 2016 · Service Bulletin/Repair Instructions
    This is a Parts Bulletin: Wheel Cross Reference, used to assist in identifying the correct spare replacement wheel, by stamping, name and size.
  • TJ25153.7.1-2016 Dec 15, 2016 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 …
  • SMB00-287-2016-1 Jan 4, 2017 · Service Bulletin/Repair Instructions
    Please use attached file to create new version of bulletin. Please remove original bulletin by same number dated 2/18/2010.
  • TJ25153.7.2-2017 Mar 22, 2017 · Service Bulletin/Repair Instructions
    This is a Technical Journal: Washer system layout for identifying leakage points REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 25153 Technical Service PARTNER : ISSUE DATE : STATUS DATE : 3 US 7510 Volvo Car USA 2016 - 03 - 17 2016 …
  • SMB00-342-2017-0 Mar 18, 2017 · Service Bulletin/Repair Instructions
    VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : The Volvo Replacement Part Lifetime Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty United States 00 342 REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARR…
  • SMB00-342C-2017- Mar 18, 2017 · Service Bulletin/Repair Instructions
    VOLVO CARS SERVICE AND PARTS BUSINESS Service Manager Bulletin TITLE : Volvo Lifetime Replacement Parts & Labour Warranty GROUP : NO : ISSUING DEPARTMENT : CAR MARKET : Warranty Canada 00 342C REFERENCE BULLETINS : DATE : YEAR MONTH DAY SERVICE SERVICE WARR…
  • TJ19245.1.10-201 Mar 18, 2017 · Service Bulletin/Repair Instructions
    VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Vehicle type and platform identification REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 19245 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America…
  • ST-111A-2017-02- Feb 28, 2017 · Service Bulletin/Repair Instructions
    MIDTRONICS PSC-550S and PSC-700 VEHICLE POWER SUPPLY information
  • SMB00 438 2019-0 Aug 23, 2019 · Service Bulletin/Repair Instructions
    This is a Service Manager Bulletin: Technician Skillset Requirments
Source: NHTSA manufacturer communications files.